Well, I've only had Zaxby's a handful of times. They don't have them out west where I live, but I can say that I've never really had a bad meal or experience at any of them that I've been to in the past. I do remember their reward program on the app being very generous. But it's probably been about a year since I've used them, but I remember getting a lot of freebies and a lot of good deals last year. I ordered 20 wings for $20, a promo off the app and walked down to this location to pick up my order. I ordered Nashville hot dry rub, and the Buffalo garlic sauce (I think). Nashville hot wasn't really all that good. I mean it wasn't bad, and if you grew up on Zaxby's it's probably great for you. The Buffalo garlic was okay I guess. Like I said not a bad meal and I would probably order it again, with different sauces. The restaurant itself was pretty clean I guess. It was only a couple people there eating. I got there a few minutes before my order was ready and I watched them box it and bag it up. I was standing next to another woman who I'm assuming was waiting for her mobile order as well. They have a little self-serve kiosk off to the left in front of the registers, for mobile orders. But despite me standing there and the two girls making eye contact, instead of handing me my order they just put it on the to-go rack, which is fine. Not too bad, definitely would eat at a different one again sometime. ***DISCLAIMER*** This pure, uncut, honest review is federally protected under Federal Law by way of Bill #EO14149. Removal or alteration of this review by Yelp and/or their affiliates without Expressed consent by it's author is strictly prohibited by FEDERAL law. VIolators will be prosecuted, and litigation imminent. read more

Zaxbys - Fast Food Near Me - Commerce, Georgia

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I stopped by this Zaxbys after shopping to grab a bite on my way home. I ordered in the app and picked the food up on my way home. Ordered a Cobb salad for my girlfriend and a four piece chicken finger for my self. When we get home to eat I was shorted two pieces of chicken and had twenty French fries and this was a double order as I changed the slaw for fries. The salad had no chicken and you could have fit it in a cup. I have never been so disappointed with a location as Commerce and the icing on the cake was even though I ordered ahead I still had to wait 35 minutes for the food. With all the other choices around this location I will go elsewhere from now on read more

Came here with my two buddies. We asked for heavy sauce on our kicken chickens and they did it and it was soooooo good it was sauced up all up on my sawuce. Came here on a Sunday which is Sunday football day. That means fantasy. I had a conversation with my buddy who was down on his fantassy team because they scored 22 points today. Here is how I encouraged him. Also don't forget encouragement is key to a good relationship with one of your dogs. "Hey man, that is one thing about it. When it comes down to it if you are overwhelmed that is when it stops. You know what the priority is. The last stand is for the books and when it happens that is when everyone is looking. The problem with that is it is a big game that should not be messed with. I don't even think it is about what THEY think. THEY are done with. I am done with it until it is a 1,2,3. First cums first but I have yet to see someone be the one. YOU are not threatened I can see that from thousands of feet away. " He feels better now. read more

Zaxbys - The fantassy matchup - Fast Food Near Me - Commerce, Georgia

The service was good, but the food was mediocre from what I remember. We ordered chicken sandwiches and chicken fingers with sides of seasoned fries and coleslaw. The coleslaw had no flavor at all, and the seasoned fries had no seasoning. This was pretty disappointing. The one thing that was definitely delicious was the peach tea, although a bit sweet, it definitely hit the spot for this southern belle visiting home for a week! read more

We stood at the registers for more than 10 minutes. Not a single employee even acknowledged our existence.

missing half my food today paid 35 dollars , every one was standing around not doing there job

Every Zaxby's location I have been has been pretty good. I like that they not only sell their well known Chicken Fingers but their wings sauce rocks and I love their healthy options. I have always receive quality costumer service, the food is served in a timely manner and overall every time I am in a Zaxby's it gives you the feeling that it is a quality with high standards. I dislike most Zaxby's do not offer wifi, nor coffee nor hot drinks of any kind. It is not a friendly place to come and get some homework nor work done on your laptop because there are no available outlets in their dining area. Other than that if you have never tried I suggest you do. read more

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Usual Zaxbys good food -fried chicken and wings . Try the new honey bacon chicken sandwich. Location conveniently near exit off I-85 with lots of other fast food restaurants around. Servers are very pleasant and efficient. Restaurant is clean. Parking is adequate. Near a busy Tanger Outlet. read more

Ordered a cobb salad at the drive-thru in Commerce, Ga. It was great! Fresh and delicious...

Ordered family meal through the drive through. Get all the way home a the tenders wasn't in there. Instead I got a wings and things plate. I didn't get all of my sauces, which I paid for. I ask for them when I order my food to make sure that I get charged for them because I order a specific amount each time. Once I'm home and realized that I didn't get the $50 worth of food that I paid for, I called up there to speak with a manager. He told me if I came back up there he would replace the meal for the inconvenience. When I got back up there he refused to replace the meal and only gave me the missing tenders. Wouldn't give me the missing sauce. I then had to go back home with the tenders and everything else was cold by the time I got back home with it. So my family had to eat cold fries, cold bread, and hot tenders with out the sauce that I paid for! Terrible customer service. I will not be back to the commerce/banks crossing location. We usually do the family meal twice a month at the Jefferson location and it's always perfect. This is the third time we have tried to give banks crossing the benefit of the doubt and each time something is always missing. Always rude workers. Terrible. Terrible. Terrible. read more

I waited 10 min for my food and when I got my food it was wrong. Then when I told the lady my food was wrong she Insisted it wasn't but took it back anyways then proceeded to take 10 more minutes to figure out the mistake and still ended up giving us the wrong food. Overall terrible experience will not go back to this particular location. read more

This Zaxby's is the absolute worst. Every time I have gone, there has been a problem. The staff is rude and incompetent. This evening, I asked for extra Zaxby's sauce. I received NO Zax sauces. Just a bag of ranch. I never once mentioned ranch. This is not the first or second or third time this has happened. If I am paying for extra Zax sauce I expect Zax sauce! This was the last time I will ever eat at the Commerce Zaxby's. Hire some workers with some sense! Zero stars. read more

Sooooo......for the THIRD time these folks have given me a gallon of SWEET tea when I ordered UNSWEET. They verified the order FOUR times and I heard them discussing the need for a gallon of unsweet tea from the drive thru. It's obvious they just gave me what they had available to get me out of the way even though it was off hours and only one car was behind me. When I called to complain the manager rudely said 'bring back the tea and we will replace it'. I'm never going back. read more

Walked in and walked right back out !!! Dining room was a mess, napkins, cup lids, and other misc. Items every where !!! If the dining area was allowed to this nasty....we didn't want to eat there as typically the kitchen is harder to keep clean !!! Sad, as were are Zaxbys fans, but won't return to this store...Too many dining options available nearby ....Chik File her we come !!! read more

I have never been to a Zaxby's where the food has been bad. Here, I had a fried chicken salad with texas toast. Great portion size. I also shared the grilled chicken sandwich basket which came with fries. Also good. I was tempted to get a milkshake, but held out. The only negative experience I had at this location was when I asked for the special Zaxby sauce. I realize some people come in and take twenty - and that costs money! So, as a result, they charge 25 cents per sauce container. But, don't you think they should at least give you one complimentary? Then, if I want extra, I will pay. Don't know if this is a national corporation decision or this individual store, but despite ordering two meals, they wanted my 25 cents before they would give me a sauce packet. Otherwise, good experience and great proximity to the Tanger Outlets and I-85. read more

First, the service was pretty decent. Considering our large group that came in, she did a good job at getting our order right so props to her for that. However, I should've seen it as a sign of the food when I'd ask her how something was and she'd respond, "I don't know, never had it," and that was on several food items. The food was just OK. I've had way better wings. These weren't terribly tasting or anything, I've just had better. I'd skip coming here if there was a better alternative but we were passing by the area and saw this place so we wanted to give it a go. Meh, I've had better. read more

Always the best !!! Waited two years to come back to this place. They need to move west.

This location has always been bad but is now worse than ever. The entire chain refuses to open the dining room back up and forces you to either eat in your car or take food home and eat it cold. But when you couple that with a rude and uncaring sales team led by incompetent management the result is just plain silly. From a 10000 foot view looking down at the brand as a whole in north Georgia, it is obvious that no one in authority really cares at all. read more

Ok I guess. Half the time can't get the salad dressing right. More than once I clearly told them no mayo(who came up with that nastiness in the first place) and Mayo was all over it. read more

The food has always been great to me! The servers are friendly but not overtly so. There is one gentleman who works there who goes out of his way to be extra helpful and kind. The only reason I didn't give this place a 5 is because the restrooms are always so stinky! I never use them! On the kids meal- they only get half a grilled cheese which us crazy to me. Also, be careful when placing large order. They will get it wrong! read more

I was in again the other night, Thursday night with my mil again and got the same great service! I've read a few negative comments here but I just add them up to people being overly picky to be honest. I think most people only come on here to complain, not enough people come here to say how good their experience was. There are always a lot of people in the restaurant when we are there so they must be pleasing the vast majority of the people. I say you are doing a GREAT JOB and keep it up! It's hard trying to please everyone! read more

The service was rude. We went through the drive thru and you can feel the negative vibes just by the way she was talking through the speaker. She even had someone else service us When we confronted her. We were served at 2:11 and her name was Jennifer her employee number was 220. read more

First time having Zaxby's since I moved out of Georgia about three years ago and it's still as good as I remember for the most part. I was a little disappointed in the small size of the chicken fingers, but that wonderful Zax sauce made up for it. The fries had the perfect amount of seasoning on them. Still rather upset that they want to charge $1.89 extra for a small drink if you order a plate, but Popeye's does the same thing. And yeah, they charge 45 cents for extra sauce, but everyone does that nowadays. All in all, I wasn't disappointed. read more

I don't understand the popularity of this place. It smelled oily but I was with others who wanted to stay. We ordered chicken nuggets (tough), grilled chicken sandwich (tasted like rubber) and grilled chicken salad. It is fast food not worth the price. The only positive were the nice people working here. read more

I have been in the drive thru for 23 minutes and counting. We have moved two car lengths. I can't even get out of line because this side of the drive thru has the building on one side and cars on the other. Ridiculous. They must be hatching the chickens inside. read more

HORRIBLE service. All the drinks in the machine was out. I would go to Cornelia for zaxbys. I'll never go back to the one in commerce.

Simply asked for wimpy sauce instead of tongue torch on my Kickin Chicken sandwich and can't even get that right. Poor service to accompany the long wait. Go somewhere else. read more

Worse take out ever. They ran out of chicken. Didn't tell anyone..sent someone to pick up chicken somewhere...45 min later we got our food. Manager never apologized nor did anyone else. This place must be a gold mine because they don't give a rats about the customer...we will never go there again.. read more