Zappitelli Financial Services

3.0 (4 reviews)

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Terry E.

2 years ago

The office on Mentor Ave in Painesville is great! Helpful, friendly people who take the time to explain stuff to you. The get your return done very quickly and I got my refund in a jiff. Not a bad price, either. read more

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Kristina H.

2 years ago

So friendly, so reasonably priced! They saved me SO much in taxes! I'll definitely be going back next year. Thank you!

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C H.

5 years ago

Find another financial service. My current accountant was closing her practice so she transferred my account to ZFS. I assumed that she was passing me to a company that would provide the same level of service that she did...NOPE. From the first tax year up to now, they have been the worst! Emails don't get any responses. I have sent email after email to check on the status of my taxes and provide business info that is need to do the taxes. No response. I call, leave messages, phone calls never get returned. Oh, but when it is time to pay the bill they are 'Johnny on the spot' with calling you to get paid. But if you have any questions the answers are short and they can't get you off the phone fast enough. This past tax year I requested a meeting to go over everything since they 'lost' the first set of documents I sent them and then when they completed my taxes they used figures from the documents that were supposedly 'lost'. When I expressed that because of the non-responsiveness and lack of communication I would be taking my business to another firm, the response was 'Fine. I'm busy enough as it is.' Really?!! That's what you say to a paying customer?! On top of that, this year I have 3 dependents, one of which I dropped off. Last time I checked 3-1=2. But they filed my taxes with 1 dependent instead of 2. So when I notified them of the mistake they said they would prepare an amended return. So I get a call (they always call when it's time to get paid) "Your amended return is done, that'll be $300". Seriously?! For your mistake?! "Well, that's our charge to do amended returns, goodbye". I can't believe I considered giving the another chance next year. I must have been out of my mind! I read other reviews and it's like looking in a mirror. Every time I interact with they people they to make you feel as though you are inconveniencing them and interrupting their day when they are only there because of their customers. These people know nothing of customer service or how to run a service business. They have taken what was once probably a very good firm and squandered it into a less than mediocre, subpar firm. I would look elsewhere if you are looking for a reputable, reliable, accounting service for your business or personal finances. read more

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Eric R.

12 years ago

They made a mistake on our 1997 taxes which caused us to underpay a CA tax due, which came back to bite us all these years later with interest and penalty, as you might imagine. I went to them for assistance in figuring out what went wrong, and Robert apparently decided it would be easier, for the purpose of weaseling out, to manufacture some ridiculous umbrage at something very innocent I had said during that meeting, and so subsequently (using a mild profanity, mind you, but just briefly...repeated twice, though) told me he was offended and that he was not talking to me ever again and would communicate only through his lawyer. So meanwhile, I figure it all out myself with the help of the CA tax board (very good, by the way) and get the right forms, make an eloquent and air-tight argument on paper, and end up getting the interest and penalty dropped and then just paid the original tax...which we would have done gladly IN THE FIRST PLACE, had the incompetent Zappitelli known his way around the tax laws that he was PAID to know. It's not like it was some super out-of-the-ordinary situation; Zappitelli flat out did not realize that CA taxes on a "global" income basis (still didn't, after all those years) ...so it was ignorance of a basic fact, causing a well-paying client a headache, pure and simple; but, there was a failure to even acknowledge that. You know what the weasel tactic was? He had his lawyer inform me that 7 years was the limit of accountability for any errors. What about personal accountability? What about competence? What about honesty? read more

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Somich & Associates CPAs

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How I Recovered My Stolen $873,463 - A True Testimony…read more My name is Richie Leo, and I'm sharing this message with a heart full of gratitude and hope. Several months ago, I was a victim of a devastating online scam that cost me a staggering $873,463. I was devastated, confused, and had nearly given up on ever recovering my money -- until I came across Wizard George Cyber Service. Through their exceptional cyber recovery expertise and deep investigative skills, Wizard George and his team were able to trace, track, and recover the full amount that was stolen from me. Their professionalism, speed, and transparency truly amazed me. If you're reading this and you've been scammed -- whether it's crypto, investment fraud, or any kind of online theft -- don't give up. I strongly recommend reaching out to Wizard George Cyber Service. Here's how to contact them: Website: https://wizardgeorgecyberservice.com Email: wizardgeorgecyberservice(AT) g m a l L. C o M WHATSAPP::: +18076989213 They gave me a second chance. They can help you too.

Andrew is someone you can count on to look out for your best interests proactively. He's always on…read moretop of new tax laws, tax advantages, and other CPA-related items that can help businesses grow. His services are a value. Looking forward to long-term work with Somich & Associates. I'd strongly recommend working with Andrew to anyone that owns a business.

Kathleen J Miller & Associates

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Great services. Saves my family tons of money! Quick turn around and outstanding customer service…read more I highly recommend!

From the owner: Kathleen J. Miller & Associates, Inc. specializes in bookkeeping, payroll, business and personal…read moretaxes, as well as tax planning for individuals and small businesses. The outgrowth of a Mentor firm established in 1945, we have retained our reputation for accuracy, thoroughness, punctuality and the ability to customize services to a diversified clientele. We are small enough to offer a personal touch to our clients that many big businesses can't. We spend that extra time with our clients and offer a wide range of services. Contact us at (440) 255-1541 for more information.

SJP Accountants

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We got a recommendation for Alex from a friend, and our experience with his bookkeeping services…read morehas been positive. His integrity and familiarity with the latest software have improved our bookkeeping. We've already referred him to friends and intend to continue working with him.

From the owner: Empower your business to thrive with our streamlined bookkeeping service! read more

Jeffrey A Campbell, CPA

(4 reviews)

Love the emails, buddy…read more Always helpful and friendly. Courteous.

I just had my taxes prepared by Jeffrey Campbell and I must say the process was quick, painless and…read morepleasant. Although, I have had my taxes done through another company, it always seemed to take up so much of my time and it seemed so daunting; but, not with Jeff. I initially contacted him by email and the very next day I got a call, scheduled my appointment within the week and taxes were done. I would highly recommend Jeff if you want to feel secure in what is being submitted and rest comfortably knowing your taxes were prepared thoroughly and accurately. Thank you Jeff ...as you know they say first impressions are lasting impressions, so see you in the years to come!!!

Zappitelli Financial Services

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REAL STOLEN BITCOIN RECOVERY EXPERT 2025 SEPTEMBER…read more Redeemed Hacker Pro, part of the Digital Cyber Intelligent Recovery Solution Agency, successfully recovered $785,000 worth of bitcoin lost to a fraudulent investment scheme. Their skilled team not only retrieved the stolen assets but also guided safeguards against future scams, ensuring peace of mind for the client. Their services include various financial recovery options and transfers. Highly recommended! You can also contact them via email: contact-us@redeemedhackerpro.com, or www.redeemedhackerpro.com. You can also contact them for the service below: * Western Union/MoneyGram Transfer * Unlimited Blank ATM Card * Bank Transfer * PayPal / Skrill Transfer * Crypto Mining * Cash App Transfer * Recovery of dating scammed funds * Recovery of stolen funds, digitally * Bitcoin Loans, E.T.C.

I've been a loyal customer for 39 years and it was awesome the first 35 I felt like a person that…read morewas recognized as a loyal customer! There has been some recent changes in how they do business and Unfortunately I do not feel that way anymore

Hupp Tax Service

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Hupp has been doing our taxes for years... some years (like this one) seemed insanely complicated…read more Lisa Hammer is fabulous, amazing, smart, patient, insightful and always looking out for us. 10+ stars.

I have used Hupp for many years now. Lisa has always been very professional and easy to work with…read more They offer many types of services with a full service profile. I can highly recommend this tax service.

Prijatel And Associates

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Highly recommended! I've been trusting them for over 30 years. Not just accountants but friends.read more

Prijatel and Associates are terrific accountants and financial planners. I've been going there for…read moreyears and wouldn't trust anyone else with my finances and taxes. Frank, Louise and Karen are my trusted advisers!

Zappitelli Financial Services - accountants - Updated August 2026

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Laskey Costello, CPA

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(15 reviews)

Very professional and knowledgeable. Have been using their services for years and am very pleased…read more Very responsive if you have any questions.

I cannot recommend this company. Had an extension and provided docs in early September. A lower…read morelevel employee other than who I submitted everything to worked on them. I provided notes for some local things that were not heeded. They also made a decision without my approval to apply a refund to the next year's taxes instead of having the money refunded now. Took them to task for the poor service, and then they refused to finish the filing wasting over 2 weeks of time with the deadline approaching. I have fired this company and will be taking my business elsewhere. They were told they would have bigger problems over this, which they responded to by threatening to file a police report (a report for what exactly, I don't know). I'm not sure how they treat their other clients, but I had an extremely bad experience.

Stephens Tax Service

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Beware! I had an appt to meet for 2025 taxes. No one there. No notice. Next day or so spoke with…read moreoffice, rescheduled, some personal issue on Stephen's part (with no notice to clients and/or staff). Since I was kind of stuck I tried again and met with Stephens. I submitted Rita and paid Rita. I paid IRS via voucher. Stephens was to submit IRS and Ohio taxes electronically. I am due a refund from Ohio. Weeks went by. No refund rec'd. Called office, answering person said "Oops, we forgot to call you we need..." I had submitted that info on their secure email but sent again. Called 5 weeks later and spoke with Stephen, the accountant, he confirmed it was actually sent in (call on5/5/26). Still no refund. CAlled Ohio tax agency, they confirmed they have received nothing. Calling Stephens tax office trying to get the confirmation number IRS and Ohio were submitted...no answer. Now I am trying to call IRS to see if the 1040 was ever submitted and this is my worst nightmare. I have never encountered this level of sloppiness ie misconduct.

We got our taxes prepared last year, and they were very thorough. They met with us in person to go…read moreover the filing and explained everything.

Garvin, Goldman & Associates, Inc.

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These guys used to do my taxes until I moved to another firm that could handle some of the complex…read moreissues I needed handled. I have referred many people to them over they years who are still using their service and are extremely happy. It's a quick and easy place to go for most of your tax needs.

Accounting Business Services

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(2 reviews)

Used this accounting/tax prep company for over 10 years. Excellent service. I highly recommend.read more

I am not sure if the accountant that I met with was incompetent, a crook, or both…read more I started a business in 2016 and I went to here have them file the taxes and adjustments to my books. When making adjustments to my books for 2016 he left several items that would need to be "cleaned up" the next year. Thus, making more work for himself next year if I would be a returning customer. He also made a very concerning entry for 2017 that essentially hid thousands of dollars. I am not sure what his intention here was. There are only two reason I can think of why this would have been done: 1.) Again, creating more work for himself next year, or 2.) It was an attempt to steal. To top it all off I found several errors on the tax forms, which showed that there was very little attention to detail. Luckily I noticed this before anything was filed.

Accounting Business Consulting

5.0

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ABC made doing my taxes super easy. I uploaded my tax docs and discussed my complex tax needs…read more(think multiple investment docs, student loans, tax stubs from four jobs in multiple states) with Kevin. He filed everything within a week of receipt and was communicative and patient even when I forgot some documents. They're very affordable (cheaper and faster than HR Block) and I'm definitely filing with them again next year :)

Kathleen J Miller & Associates

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Great services. Saves my family tons of money! Quick turn around and outstanding customer service…read more I highly recommend!

Ronald S Schickler, CPA

5.0

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Great guy, great service, knowledgeable staff. 5 stars! Dealing with an estate as an executor is…read morenot easy but their patience and information was a godsend.

Smith Wayne E CPA

3.0

(4 reviews)

We went to Alpha Tax Services on March 2nd, well before the deadline, and received no follow-up…read moreconfirming our returns were even accepted. I had to check the IRS website myself and call them just to get an update. On top of that, my return was almost not filed because they entered my Social Security number incorrectly. I also had them handle my late father's final 2025 return, and they got the banking information wrong, meaning the payment will now be late. Overall, an incredibly frustrating experience. I would not recommend them to anyone, ever--I can't believe they charge money for this level of service.

Dropped taxes off to Tim Upon picking up had things to…read morediscuss Waited over an hour for pick up and remained waiting with no communication as to when I would be taken. Woman who just helps out checked who did not identify herself and in the middle of the lobby announced I should have not waited so late, however dropped off one week prior. Did she take pride in embarrassing a customer? Was a reliable neighborhood place, now I am second guessing why I am patronizing a neighborhood business. Very disappointed!

Kuhns & Associates

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I went to Kuhns and associates to do my taxes this year as I had many things to file. The process…read morewas simply amazing. Bruce my CPA was super helpful and knowledgeable. Definitely a man who knows his job. He touched base with me multiple times and was able to answer any questions I had. Another CPA double checks the work as well in the process. I loved this since two sets of eyes are better than one. My overall experience was wonderful and they have gained another repeat client. Highly recommend for all of your needs.

Henton & Associates

4.0

(4 reviews)

Andy, Traci, and the rest of the team have been incredible over the many years of our working…read moretogether. They work quickly & always make themselves available to answer our questions in a timely manner. They have made our tax filing easy. We have retained their services, despite living out of state, as they remain the best in regards to quality & value. Thank you Henton & Associates!

I had a good experience with Henton & Associates last year, however, this year I did not. I was in…read morea hurry to have my taxes done because I was trying to secure a rate lock on a home loan and my lender required my tax return (to use my rental property as income). I was told it would take 2-3 weeks to have my taxes completed, so that is what I expected. When I emailed my final tax documents over I asked to please forward my taxes back to me as soon as they are available and said why I was in a hurry for them. After 4 weeks I sent an email asking for an update of the status. I didn't hear back so after 6 more days, I sent an email asking someone to please respond to my previous message. Someone responded back later that day saying that my taxes were in the mail that day, which was good, but it took 5 weeks total. Interest rates are climbing quickly right now and this also delayed me in being able to start looking. It was frustrating. When I received my invoice, the cost had gone up by 28.5% from last year, which no one had previously mentioned to me. It doesn't feel good to pay more for a lesser quality experience. I emailed them last week after receiving the invoice to let them know how I felt and even outright asked them to consider discounting the cost and didn't get a response. I paid the invoice today, so that I could post my review. Will never go back!

Zappitelli Financial Services