Attention Ugg shoe owners!…read more
Considering the popularity of Ugg footwear, and the price you pay to own them, maximizing longevity of your footwear via repair might be a consideration. Especially in our current economy.
Uggrenew is a company, owned by Ugg. Ugg uses NuShoe to provide Uggrenew services.
If you are considering using the services of either NuShoe or Uggrenew, don't. Ugg's service provider, NuShoe, is inept at best. They take your money and deliver nothing in return. The worst part is there's no financial recourse to Ugg, Uggrenue, or NuShoes. Customer service as well as their legal counsel are either purposely non-responsive or non-existent. I recommend using a local cobbler for services as at least you'd have some leverage and recourse doing so.
My wife's shoes are lost and she's out of not just the ugg boots, but the $60 in repair service charges. Ugg, Uggrenew, and NuShoes are nonresponsive to all of my attempts to contact them over the last few months to resolve. NUshoe isn't credited by the Better Business Bureau. Non responsiveness is symptomatic of a greedy, non-customer focused company. I guess they are more concerned with their profits, not Customer satisfaction.