if you are in Pittsburgh and need a trustworthy jeweler, look no further! Allison was extremely…read morehelpful and kind during my engagement ring shopping. some of the other stores I visited were very pushy and did not feel as collaborative, but Allison accommodated a series of consultations and was always professional but easy to talk to and genuinely interested in helping me out. incredible service and everything was on time. I can't say enough great things about my experience--I'll likely never go to another jeweler as long as I am in Pittsburgh!

The owner was extremely kind and accommodating. I went in twice for a watch repair (link and…read morebattery changes). My watch was vintage and she looked it up to ensure she would not break it. I appreciated the attention to detail and the willingness to contact me if she could not finish on time. She finished up in less than 30 minutes and had great rates! The location is clean and in a larger building downtown Pittsburgh area. I would highly recommend for watch repairs, but they also had beautiful jewelry on display too!

I visited this wonderful jewelry shop during a visit to the east coast. My selection was a lovely…read moreand unique pearl and diamond ring, set in gleaming rose gold. Jodie, the owner, was just wonderful - it was such a pleasure to speak with her. Her customer care was truly remarkable. I learned that she and her husband have been in the jewelry business for over thirty years. They have an extensive selection of simply gorgeous jewelry, to please and delight everyone who appreciates quality pieces. I wholeheartedly recommend Cirelli's Fine Jewelry - to treat yourself or your loved ones, to a very special and well-deserved gift.

Mr. Cirelli does a beautiful job, and his staff are so very kind and helpful.read more

Alicia and Scott are amazing! The designs they come up with are second to none. Took my rings in to…read morehave some new stones for my 30th Anniversary, Alicia created a spectacular ring-I'm in love! I know this will be our always jeweler.

My experience with Alicia and Scott was beyond expectation. From the moment I arrived in their…read morestore they made me feel like their most important customer ever. I brought my wife's engagement ring in for repair. She lost the center stone several years ago. I wanted to fix the ring and maybe incorporate some aspects of our life. I spoke with Alicia for at least 30 minutes. We discussed my wife in detail. Her likes, personality traits. We discussed our family. At the end of the discussion we had a plan in place to upgrade her ring that incorporated pieces of the old ring with aspects of her life. We landed on reusing the stones of the old ring, a new center stone and a new band that holds the 5 birth stones of our family. The end result was beyond my wildest expectations. The ring is stunning. It stands as the perfect representation of our family; The unity of us as husband and wife and the gifts of our children. Quite honestly it is difficult to put into words how much I love this ring. The best part is that my wife loves it more than I do. Go see Alicia and Scott! Don't go to the box stores. Support this awesome couple and enjoy the extraordinary work they do and the extraordinary customer service they provide.

The bracelet was nice and well made. Unfortunately I had to return the jewelry because it did not…read morefit (bead sizes) the recipient. Completely my fault for not asking questions regarding bead sizes. The return was easy. Pam Eisner responded quickly. Thank you!

Doug is wonderful! I had a very specific ring in mind and…read morehe created it perfectly and did it within my budget! A++ experience from start to finish! The ring was a surprise gift for my wife and she was as blown away as I was.

My fiancé had my ring custom made by Doug and I am in love with it. We recently went to brainstorm…read moreabout wedding bands with him and I can't say enough good things!

We got my engagement and wedding rings custom designed at Robert Stephens. They did a beautiful job…read moreand were so kind and helpful throughout the process. They also resized two other rings for us. The one needed to be increased in size by almost 3 sizes. Steve matched it so well you can't see where the patch is. We're very grateful for everything they did and highly recommend them.

My fiance had my engagement ring designed and made here. He had his late mother's stone as the…read morecenterpiece and Stephen helped him create the rest! I cannot begin to describe how blown away I am by the beauty of the ring - it is everything I could have dreamed of and more. When we made our "official" Facebook announcement, everyone went crazy over it. I am thrilled to be able to wear it every day of my life!

The owner was very friendly and helpful. She kindly gave me several pieces of advice regarding how…read moreto improve my knitting skills as a new knitter. In addition to yarn, her store contains a lot of needles/accessories.

We sold gold jewelry here in April, when gold prices were at a peak. We found the agent we worked…read morewith to be honest and trustworthy. We were very pleased with the transaction, feeling safe and secure. It is great to have this business in the community.

I called the Cranberry Twp location to ask if they buy gift cards. I was greeted on the phone by a…read morepleasant woman who informed me yes they did. I told her which gift cards I had and she told me upfront what they would be willing to pay out for those in cash. Before hanging up, I questioned about closing time and she said yes its 6pm but you'd want to come before that because it takes some time to look up the balances. I let her know I'd be in well before 6pm and was heading there shortly. Upon arrival I was buzzed into the store since it is locked at all times and greeted by the same women from on the phone, I believe her name is Linda. She was friendly and told me to have a seat when I let her know I was the one who had just called and inquired about the gift cards. She saw me rubbing glue off the back of one the gift cards and said something to the effect of, "oh yeah, lots of places won't accept them if you scratch the PIN to be visible" ...which I was unaware of but it didn't seem to be an issue as she still proceeded. She told me after everything she'd need my driver's license and phone number to complete the transaction. She looked up the value on the first card online and it went through without a hitch. The second card was an older gift card and didn't have a PIN. She said she was unable to look it up online. I asked to see the back of the card because sometimes they mention if it has no PIN listed what you should use instead. As I was reading it I came upon a section that said you can call this phone number to get your balance if there's no PIN and she said yes I saw that I will try calling. I went outside to get my driver's license while she did that. Upon returning into the store, she hung up the phone and said "yeah I can't get the balance for this one, when I call its taking me to a line for management for that business." I thought it was strange being that I had only been outside for maybe 30 seconds getting my license and she was able to get that info that quickly. I agreed and got the money for the first gift card. When I got into my car, I immediately called the number on the back of the 2nd card and got a message saying "welcome to the gift card hotline, to receive the balance of your gift card, please press 1" followed by "enter your 16 digit card number followed by the # sign" ....I did so and got the balance right away saying all the money was there that I thought. All in all, I'm not sure if I'd return to this store unless I was strapped for cash and needed it right away. My reasons for my rating are this: I'm giving one star for Linda being very polite and pleasant both on the phone and upon me entering the store. I'm giving a second star for her being upfront and letting me know over the phone how much I would receive for both cards. I'm giving a 3rd star for the overall condition of the establishment. However, I'm deducting a star for not explaining the documents or process that needed to be followed when selling gift cards. Even though I called prior to coming in, I wasn't told I'd need to bring in a driver's license (which I luckily had) nor that I should not scratch the PIN or numbers to be revealed on the back of the cards. I'm also deducting a star for her not really putting in much effort to try and get the balance on the second card. I'm not sure what phone number she called but I was able to get the balance and it was very straight forward when I called. It almost felt like she was just brushing it off to be honest, and I'm not sure if its because the back numbers had been scratched to be revealed? Maybe she thought I was trying to pull a fast one on them and didn't want to take a chance, I don't know? To recap: She was friendly and pleasant. And I knew what I would be getting upfront which was nice. But I feel the ball was dropped on the rest of it. I will probably go elsewhere next time unless its an emergency.