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    Zales

    3.0 (13 reviews)

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    The pink nails is the ring the gave us back. The white nails is the ring is given them to size.

    Please stay away from this place!! Whew where to begin. I have Zales my ring to be sized in January (I believe) and I didn't get it back until late February!! the first time it came back they told me it was the wrong size so they had to send it to another jeweler to re re size it smh then when my fiancé went to pick it up, IT WAS NOT MY RING AT ALL!! They gave my fiancé another ring that we thought was our original ring. Tuh after comparing both rings, we're now realizing this is NOT the same size ring at all! The ring we took home is much smaller! And when they sized it, they have taken diamonds off the band!! I'm sooooo furious with these people and after giving me the run around for over a month, the people working there were so nonchalant about it my situatio! now that I have enough photos to prove these rings are not the same, I have to March back in there and demand a refun!!

    Cleaned my ring while I made another purchase.

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    Crown & Caliber

    Crown & Caliber

    3.3(226 reviews)
    2.6 mi
    $$$

    My experience was wonderful with this company but I don't know if they are still selling watches…read moreanymore.

    This is mid December 2022. I submitted a description and pictures of my watch to Hodinkee either…read moreas a trade in or cash outright. Because they are getting more watches than they sell I got an offer of a gift card towards the purchase of one of their watches in their inventory. I reached out to 4 watch dealers and Hodinkee's was by far the most generous. I had an eye on a Rolex Datejust 41 so I accepted their trade in offer. I sent in my watch to them and read the reviews after the fact. Boy was I horrified and worried. Winds up I didn't have to worry at all. They received my watch and my final offer was the same as their initial offer - nothing subtracted. I accepted the offer and sent in my trade. It arrived overnight and I got my final offer the day after. I then bought my new Rolex which they held for me. They assured me they would not sell it out from under me during the trade in process. I made an error in my purchase order but they rectified it for me. Emails were promptly answered. Associates were very courteous and professional. Getting a live person is another thing. Often times, you are told to hold and after awhile you are dropped into voicemail. The secret to getting a live person is call on a Tuesday or Thursday just when they open. They are slammed on Mondays and Fridays. Anyway, pictured is my new watch which was overnighted to me. I'm delighted. It was described as "in general excellent condition." It looked even better - more like "used unworn" imo. So shiny! Spot on accurate too. An outright sell to them for cash is another thing. I sold them a couple watches beginning of this year and they were slow to pay. I'm not subtracting a star because this present deal was so good. Below is my new watch. It had box and papers as advertised and they also sent me a neat little Hodinkee box.

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    Crown & Caliber
    Crown & Caliber - Buy with confidence--all our watches are authenticated and warrantied by our certified watchmakers.

    Buy with confidence--all our watches are authenticated and warrantied by our certified watchmakers.

    Crown & Caliber - Rolex Oyster Perpetual with rhodium dial.

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    Rolex Oyster Perpetual with rhodium dial.

    Brown & Co. Jewelers

    Brown & Co. Jewelers

    4.5(112 reviews)
    5.8 miBuckhead
    $$$
    Luxury
    Family-owned & operated

    This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

    I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.

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    Brown & Co. Jewelers
    Brown & Co. Jewelers - Location at Buckhead Village

    Location at Buckhead Village

    Brown & Co. Jewelers

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    Zales - jewelry - Updated May 2026

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