Unfortunately, everyone is not too happy visiting a doctor's office. I have to say that all the…read morestaff working here makes visiting a 'piece of cake'. Always clean and welcoming. Both of the doctors that I have been seeing for my knee have been so kind, professional and encouraging. I love the care I receive. One doctor sings all the time. Love it! Sometimes when I visit they have give-a-ways; stress balls, pens and tee shirts.

It took 3 hrs for the doctor to tell me I have a boxers fracture, one of the staff members even…read moremade a joke if they should order me dinner cause it took so long. Would not recommend.

I found CCSMO after having a terrible experience with another orthopedic physician. Rather than…read morerely on my primary care physician to make another subpar recommendation, I googled each one of the orthopedic specialists in my (HMO) network. I researched their educational background and patient reviews across multiple sites (Google, HealthGrades, WebMD, Yelp, Vitals, etc) and picked the best one. Dr. Gregory Primus had consistent positive reviews on every site so i asked my PCP for a referral to see him. Just making the appointment I could tell that my experience with Dr. Primus would be different. Sadly, I don't recall her name but the receptionist who took my initial call to Dr. Primus' office was wonderful. She was incredibly helpful and went out of her way to ensure that she could view my referral electronically so that I wouldn't have to go to my PCP's office just to pick it up. She also checked the office calendar for both locations (Chicago and Tinley) multiple times to ensure that I'd schedule the appointment most convenient for me. I was honestly taken aback with her pleasant demeanor and willingness to be so helpful. You just don't get that kind of service these days in medicine unfortunately. The ONLY complaint I have about the entire experience is the lack of punctuality. I had a 12:30pm appointment. I didn't see the doctor until 1:45. I don't think I've ever waited over an hour to see any physician. To their credit, one of the staff members did say Dr. Primus was running late but still... I get that Dr. Primus is popular and well respected. His online reviews support that but have some consideration for people's time. If you know you're going to spend quality time with your patients then take a few less appointments each day. Sure it might hurt the practice's bottom line a little but isn't the satisfaction of your clientele worth it? Anyway, once I was finally situated in an exam room one of the staff members came to gather some information from me. I inquired with her about the long wait time and she (thankfully) didn't deny the obvious. She just stated that it was better to schedule early appointments if I wished to avoid long wait times. She was personable and pleasant. Jason Genco, the physician assistant, came in next to consult with me. He looked at my x-rays, mri and lab reports. I explained to him what had been going on and told him that another orthopedic doctor had told me I had arthritis. Mr. Genco was affable, confident and knowledgable. He said that my x-rays didn't show any signs of arthritis. He told me it looked more likely that I had a condition called patellofemoral syndrome. (or patellofemoral pain syndrome) We discussed the condition briefly as well as my personal history before Dr. Primus joined us. Dr. Primus is a tall, attractive gentleman. The first thing I noticed was that he looked me in the eyes while introducing himself and simultaneously shaking my hand. He inquired about how I'd been referred to him and I told him that I had asked to see him after reading positive online reviews. He consulted with his assistant regarding his findings before reviewing my labs and images. As she was talking with his assistant he asked me questions concerning my pain. He conducted a physical exam and came to the same conclusion as Mr. Genco. It was patellofemoral pain syndrome and not arthritis like I had been told previously. I was probably with Dr. Primus and his assistant for about 45 minutes. They were thorough and took their time ensuring that I received the best possible care. I had their undivided attention which was nice to have during a medical appointment. Physicians rarely offer that kind of treatment these days. Usually they wanna get you in and out swiftly so can bill for as many patients as possible. We discussed treatment options (therapy) and prognosis. Dr. Primus told me to change my workout routine and to be sure to follow any therapy recommendations to avoid the condition worsening. Overall, I'm very pleased with my experience with Dr. Primus. He lived up to his (online) reputation in every way so I'm happy to add my positive experience to the mix. It's a relief to know that I don't have arthritis and even more so that the diagnosis came from two capable, intelligent medical professionals who were clearly invested in my care. Dr. Primus and his staff are wonderful and truly set the standard when it comes to solid medical care. If only every experience were this positive.

If you're going to see Dr Primus you have chosen well. He is a very knowledgeable, friendly and…read morekind doctor. He listens to your concerns with care. With Dr Primus & team please bring up all the issues you have in order for treatment to be successful. I came for my knees I believe I slipped and fell when it icy out onto my knees, maybe 4-5 years ago but I didn't break anything. My knees finally had it and started to buckle after exercising last spring. Dr Primus performed surgery on the left knee which gave me the most problems. The right started feel the effects of overuse so I received a steroid injection. My surgery went well I was able to maneuver on my own without crutches within 5 weeks. Trust when I tell you that the recovery is painful but you'll get better in time. Trust the process with keeping up with appointments PT and doing exercises at home. PT team is all that, always attentive to working my knees using equipment and body calisthenics. You don't wait for them normally give precise appointments so you're not rushed but again let them know how you are feeling and all issues. To care for yourself after will aid you in recovery. A 9.5 out of 10 for me but be prepared to wait for Dr Primus. He is very skilled, attentive and trying to help out everyone. For the most part people are willing to wait to wait for him. Bring your patience when choosing Dr Primus, you will wait some times but he is so worth it!!! Before coming to CSO I previously went to a center whom I shall NOT name and they were not attentive. They played with my health and pain, that was a NO go for me, I took my injuries, my money and found Dr Primus. But please if a center/facility is NOT showing you any care for your health, exit stage left!! Thank you so much Dr Primus, PT team, jr assistants and administration for all of your help!

Had appointment here before 8:00 am Seemed like employees…read moredid not arrive till a bit after 8:00 or wetr not ready Then told that dr would not arrive until a Half hour a Half hour after my scheduled appointment Staff was courteous and professional and did what was needed Office is clean and nice ample parking

I had a successful had surgery with Dr. Mcgillis through Parkview Othopedic…read more The staff there are very organized & efficient regarding appointment & surgery scheduling & health Insurance verification.

EDIT: I meant to post this at the oak lawn location. My experience stands but it wasn't this place…read more Please contact yelp to have my review deleted as I cannot. This place is astonishing. You can call to have the same order faxed over three different times, be told it's being faxed over three different times, rushed off the phone three different times, and then call the place you were referred to and be told three times that they have not received anything. You can call inquiring about your next appointment, be told you would be contacted in 2-5 business days once results were sent over, and then proceed to wait for 2 more weeks still without contact. This despite you having a copy of the testing results in your MyChart. This place is a joke and easily belongs in a museum of medicine's hall of fame, First-Team ALL-Medicine Lazy. I hate that I have to come here to be treated. I have to post this anonymously because I still have to come and fear retaliation. I plan to leverage the social media following I've spent the last 13 years gathering across platforms and make it my goal to make sure people from Shanghai to Chicago know that this isn't a place you should choose if you ever had a choice. Dr. James Leonard is a phenomenal surgeon but his front desk makes me hate that I have to be his patient.

Long long waits. I was told by someone that has worked there for years new patients get seen right…read moreaway. If you're a returning patient expect very long waits. Dr Branovacki replaced my right hip and left knee within 4 months...knee is getting replaced by another Doctor (11 months later!!!) and the hip has to be put on hold until I can get the knee revision and all the work after that. My "bad" hip feels better than the replacement. He is pleasant when he meets with you but don't be fooled!! He wants to do many surgeries (did 13-15 with both my joint replacements in a day!!! Unheard of after talking to multiple new doctors!) and tells his patients the replacements last 30 years!!! My knee lasted 11 months and the hip he replaced will be next!!! Do not use Midwest ortho in Orland or oak lawn!!!! Do your research...there's many better ones out there!!! Your time and quality of life matters!!! Dr Branovacki took my quality of life for the last 1.5 years!!! I've seen Dr Leonard for shoulders who has you wait forever and has probably also gotten too many patients and rushes you out of the office. Dr Emily mayekar for my hand...talk about no bedside manner...so rude. Please steer clear of this place!!!! Do not use Midwest Ortho!!!

I had right carpal tunnel surgery, left carpal tunnel surgery and left thumb joint replacement by…read moreDr. Fakhouri. I cannot say enough about the excellent care and treatment I received. My pre-op care was wonderful. Dr. Fakhouri's surgical skills are top-notch, and their Palos Surgi-center staff is the best. My recovery time was minimal, due to Dr. Fakhour's phenomenal surgical techniques, and the very efficientl Occupational Therapy Dept. in Mokena. (close to my home) All of the staff at MidAmerica Orthoopaedics could not have been nicer. Yes, there have been a couple of visits that I waited over 1/2 hour to see the doctor or his P.A., but it was rare, and worth my time. Thank you so much! J. Loven Mokena, IL

My son Doctor referred. I gave all my information to the AI assistant, then While Holding for the…read morenext available, assistant, was a never ending wait (no one ever answered) then when I finally choose to have an automatic call back, I never got a call back. The next day I when on line to make an appointment through there on line option, I filled out all the information and submitted it, and it never went through. So good luck. I will be finding a new orthopedic.

Dr. is fine, staff is criminally unresponsive. My wife has been calling to get post-op pain meds…read morerefilled for days, more than 15 calls, and no one in the office will respond, answer, or send a refill. Absolutely horrendous experience with the staff, he needs more people, or competent ones. Three weeks later, and the staff continues to ignore calls, not bother sending refills on medication, and not return calls - even when dozens of messages are left. This has been a master class in how to not treat a patient. If you want to communicate with your doctor's office, this is not a good choice.

Dr. Aribindi and his staff were just wonderful. He explained everything and let me make the final…read moredecision about my hip joint replacement. The surgery was just as he explained. I was admitted to the hospital in the morning, had the surgery and went home in the afternoon, the same day. My recovery was just as he described. All in all it was a great experience. I highly recommend Dr. Aribindi

My husband had a knee replacement on February 24,2926. He's 73 with a colostomy. The doctor told…read morehim to go to the surgical center). At 4:43 the nurse said btw if you don't pee in 8 hrs go to the ER. So 3 hrs later we had our first of 6 ER visits in 3 weeks. Apparently his nerve block shots damaged the nerves and shut down the bladder. He has had a Foley catheter since then. His quality of life has been forever changed. The doctor has never called to see how he is or why he never returned for his post op. I thought we picked a great doctor. Now I just feel guilt for sending my husband to Branavacki. Please research your surgeon better than we did. And Do Not go to Branavacki!

Thought I'd leave an updated review on this orthopaedic...let's start with the hips: new hip…read more12/18/25 hurts worse than the hip that still needs to be replaced!!! My hip felt better before the replacement and I never had a hip flexor problem. The pain is horrible and there are days driving (going from brake to gas pedal) hurts so bad. Other days I can barely lift that leg to dress. I was told by my new Doctor that I need to fix that hip (ok Dr Branovacki you told me my new hip will last 30 years and change my life!!! Ha) with the replacement before the hip that wasn't replaced due to the pain. Why wait you say?? My knee he replaced (NEVER REPLACE JOINTS IN 4 MONTHS OF EACH OTHER) on 5/7/26 needs to come and get replaced. Yup knee revision in 11 months!!! I cannot take the daily pain and pain all night!! Ok Dr Branovacki...you said my knee will last 30 years and my quality of life will improve. Well my quality of life has drastically declined. It has been a horrific year of pain. New Doctor did tests and the bottom piece is loose & the spacer too large (6 months after replacement!) no amount of physical therapy will help the knee. Multiple doctors to get it to bend and straighten. It has been a horrible year?? DO NOT USE Dr Branovacki or Midwest Ortho in Orland or oak lawn. It's packed with people, long waits and no care at all for patients. See as many as you can pack in (but don't expect an appointment for more than 15 minutes) and move them out. Dr Branovacki told me & my husband I "expect too much...I have over 1,000 patients" we'll start taking care of them!!!! Once he sees you ....passed off to one of his 3 PA's and forget talking to him after surgery or a PA....only a nurse who complains about all the work she has!!!! If you end up in the hospital with blood clots (extensive through leg with knee and traveled to lungs) because of a nurse who does not share pictures that were sent to her...Dr won't check on you. None of them will. Please do not use Dr Branovacki for hips or knee!!!!!!

First off older lady who is checking people in wasn't very pleasant. She spent a few mins chit…read morechatting away with older patient ahead of me. When it was my turn to check in I didn't even get a hello or how can I help you ? Just glanced up from computer screen. Wait time was fairly quick. Went to a room and waited for a few mins. Dr. Deleon came in spent less than 5 mins in the room and said my daughter needed surgery on her broken pinky finger. He said someone would reach out to schedule. Two days later I received a call and said he wanted to do surgery that Friday. I didn't go through with the surgery. My daughter kept the splint on and wrapped it up. Her finger has healed just fine. I just felt it was about getting paid.

Dr Troy and his team were great! I had been having back issues for years. Got to the to the of the…read moreproblem, bulging disc. Had a disc replacement done by Dr Troy & Dr Thill. After recovery I felt like a new person! Having back issues in my mid 30's was rough! Dr Troy was a godsend! I've read through some of the other reviews, and, frankly, I had nowhere near the experience of the others. I felt cared for, valued and safe in Dr Troy's (and the rest of his team's) care. The office staff were all amazing as well. It took a lot of back and forth with my insurance and they never treated me like a bother. Highly recommend!!

From the initial consultation in Frankfort for an injury to the surgery in Bourbonnais Dr T…read more Antkowiak & his staff were absolutely amazing, personable, knowledgeable, informative, attentive, concerned & professional regarding my companion's care. The facility was clean & organized. We are more than glad we found your business on Google. The surgery went very well & the patient is very pleased! Blessings to the business & staff with gratitude

No complaints about Dr Lee however their ridiculous office policy to keep a credit card on file has…read moreforced me to find another ortho new orthopedic doctor. There is too much fraud and insurance errors for me to store my credit card on file there! They won't even schedule an appointment without it, no thank you...I'll find another doctor.

So here I am again. It has been forever since I wrote a review of any kind on Yelp. I thought this…read morewould be the right time now. This location and company was formally under the name of NOVACARE. It is now RUSH. I have been coming here on and off for many years. JERRY DAVIS IS A GAME CHANGER! I have been to several other therapy providers in the past. None compare to this. I have been treated for several injuries as well as hip and knee replacement here. I had complications with both surgeries especially my knee because of my body. I was suffering so bad I thought it would never be the same but I was wrong. Not only is the expertise of Jerry and his staff a key differentiator but so is the personal 1 on 1 attention and coaching you get on each visit. I am currently being treated for a fractured spine. I was in bad shape when I came here for this and now I am back to normal life. This guy must have magic hands and should be insured by Lloyds of London or something. I had a 2 day headache going recently and he was able to get rid of it in about 3 minutes using hands on therapy on my neck. This is a after2 days of pain medication that did not help. WOW to say the least! I have had my family and many friends treated here on multiple occasions and their experience and feedback is the same as mine. I have an upcoming hip replacement and you can bet I will be back here again without question. So what are you waiting for?

The Tinley Park Theropy team work well together focused on the patients pain . PT Jerry will try…read moredifferent procedures till he gets relief and back to a happy place. He never gives up until the goal is reached. I trust this facility the fixed me and they will fix you too.