Elena and her staff are the friendliest desk. While the doctors are great, they have changed…read morethroughout the years and I followed their new location when they moved because of Elena. She has such a cheerful attitude and it reflects in the rest of everyone's moods there.

Very unprofessional and rude staff. Was looking to sign my son up as a new patient and every…read moreinteraction leading up to his appointment, the staff I spoke to was extremely rude and unpleasant so I cancelled his appointment. Please train your staff on good customer service and how important new customers are.

Amazing Amazing Amazing staff, Dentist and hygienist ! They evaluated me throughly!!!…read more Me. Mindy and Ms. Ashley dental assistant was very through when asking for my medical history. The hygienist De-nice looked at my gum and bone health which she mention was the "foundation" of my teeth, and educated me on many things (health, food, type of tooth brush, bacteria and flossing) most of this things I HAD NO CLUE existed or mattered. Dr. Shafiey and Dr. Castillo took a good look at everything educated me and set realistic goals and expectations!! I would recommend anyone that is looking for optimal care to this office they love and strive to help patients get back to healthy. They have a great team dynamic and the office was so peaceful. Ms. Omy the office manager was great explaining what my insurance covered and what where my options. I was initially very nervous but they took such good care of me that I realized I had nothing to worry about I picked a great team to be my new Dental home

I went to this clinic a while back for a teeth cleaning and I learned that what they do is engage…read morein scare tactics. Let me explain. They dutifully take a lot of x rays of your teeth, the full mouth scan and then they place you in a room, alone with images of what they have scanned. It took me a while to realize that what I was looking at was my mouth because my teeth looked absolutely terrible. They use some kind of weird lighting trick to make your teeth look very yellowed. My teeth are not that horrible and are nice to look at. I wrote on their sheet that I was overall pleased with my smile. Then after viewing that screen for a while, about four females came into the room and said I had heavy bone loss and their clinic couldn't even do a routine cleaning. They wanted to refer me to a bone specialist like the specialist could restore my bones! They also talked about dentures and I flat out told them, I would NOT be receiving dentures. Oh, and another thing. At the end of the visit, they give you a looooong list of things you can buy or procedures you can have done to your mouth. I looked at the final cost and it was about four thousand dollars. Yup! You read that right. I will never return.

Bottom line, they spent a ton of money on this new facility, so don't expect anything to be…read moreaffordable and for the upsells to be strong. In coming here for an initial cleaning and exam, I noticed a lot of differences from my usual Dallas dentist. One, they don't use a different polish on veneers than on regular teeth (which my previous dentist did). Two, the tech who worked on my teeth was rough, especially on the gum line around my veneer. And three, while the office design was nice, the technology they used for the cleaning was a bit old-school (dated). I'm just used to a practice that uses newer forms of cleaning and polishing procedure. As I was private pay, the total was $250+, which is highway robbery for a simple cleaning. I go every few months, so my teeth are almost always never a problem. I was in and out in 30-40 minutes. The cost didn't come anywhere near equating to the experience. My search for a dentist in SA continues.

Love this dentist! His office staff are super friendly and polite, made up of mostly older white…read morewomen (duh, this is Alamo Heights). Everyone is plenty courteous, and with my old health insurance he was covered with a nonexistent co-pay: SCORE! I'm not sure which doctor is Dirk: this is a father and son operation, and it seemed when I last visited that the young (and good looking!) son was pretty much taking over the business. The dental assistants I've had here are always super friendly and chatty, and always sure to thoroughly explain anything they do or answer any dental hygiene questions you may have. Exam rooms are clean, machinery/tools all appear sterilized and new, though the lobby is misleadingly outdated. Wish this place was still covered under my insurance so I could go back for a cleaning, but alas I am tasked with finding a new dental office!

Step back in time but in a good way. No selling extra goods…read morehere Back to basics Trusted experienced Doctor with no frills Small office he does his own cleaning Nothing fancy here and I like that Get to the point and leave with a smile

They do shabby work on you and charge you thousands and then they want more money to fix the mess…read morethat they did. Thousands of dollars more! That's not cool, you should be able to get something done right after you pay them $4,000 cash, up front, paid in full. I didn't make payments. What a scam!!! If there were zero stars, that's what I would have chosen!

I was in desperate need of a new smile, so I researched a few places before I decided to go with…read moreDr. Singh at Affordable Dentures & Implants on Austin Hwy. Dr. Singh painlessly removed my 14 teeth quickly and efficiently. I was very impressed. Her surgical technique is impeccable. The clinic is clean, very user friendly and all staff that I encountered were very friendly and professional. Dr. Singh, Ms. Vela, Ms. Katherine and Mr. John are true professionals, they made me feel safe and relaxed. Mr. John is the dental lab tech who makes the dentures, and he is a true artist! If I had to do this again I would definitely do it with Dr. Singh and her staff at Affordable Dentures & Implants. So if you're in need of an awesome denture experience, do not hesitate. Set up an appointment with this clinic today!!!

had a great experience with this location I wanted to share. first the office staff "Katherine" was…read moreso nice and accommodating, she gave very detailed and useful information right from the start and made sure to remind me of my upcoming visits, and insurance information. then "Elizabeth" was the tech, she really put me at ease and was very detailed in her explanation for what I could expect during my treatment. I was having five teeth extracted and ended up having four implants all in the same day!. she answered all my questions and was so knowledgeable!. then Dr. Singh came in, she was gentle with her expertise use of novocain needle. didn't fell a thing. first she throughly explained the procedure and answered all of my questions very calmly. she also put me at ease, she is a professional. (they all are!). I would really recommend this location to anyone who is trying to get implants and thinking you can't afford them! I have been waiting a very long time and suffered with no front teeth for so long. do your self a favor go to this office and see what they can do for you, it was really eye opening that there are folks who really do care about you and not just making money. great job all of you!

The front desk staff is completely unprofessional. I've been getting the run around since mid…read moreFebruary trying to be seen for my son's orthodontic treatment. The office we were being seen at closed and told to come here to finish orthodontic treatment as they're owned by the same parent company. 1. Good luck ever speaking to someone at the physical location, 95% of the time you will get a call center. 2. Our first appointment we were canceled after we showed up in the office because they didn't have my son's chart, allegedly. 3. I made another appointment six weeks later and they tell me that they have no way of seeing the chart from the sister facility so all those patients have been on the "back burner." When asked when they planned on having a resolution, they said I could call corporate. It was then no surprise, the number Roseanne or Roseanna gave me--that was not their corporate number. 4. I offered to bring in my son's chart so that it could be scanned into their system and she stated no because they would have to create an entirely new contract/charge for something I've already paid in full for. Save yourself a headache and do not visit this location.

This Brident location is unacceptable. The front desk receptionist (short female covered in…read moretattoos) apparently named CRYSTAL is extremely rude and unprofessional and despite calling three separate times this week to confirm the appointment and provide insurance details, I was told today that the office did not have the correct information. They couldn't even bother to call me to let me know the insurance details were incorrect-instead they waited until I showed up for my appointment to tell me. The lack of communication between this office and their call center is extremely frustrating and shows a complete disregard for patients' time. I strongly advise others not to waste their time at this location!!!

Best dentist and staff, bar none! They are also dog lovers....In fact saved a lost dog during my…read morevisit! First rate, and been to many dentists over the years! One Million Stars for All the Staff Here!

Dr Pfeiffer and his staff have alway been wonderful. I have been here for many years now and…read morewouldn't go anywhere else. At first I can here to get a second opinion and he was great. All the work the previous dentist said I needed was not true. (She was a trying to maximize my yearly insurance benefit). I'm glad that I went and looked for a different dentist since then. Stars 1 star for facilities 1 star for friendly staff 1 star for clean bathrooms 1 star for service rendered and ease of appointments 1 star for overall experience.

I highly recommend visiting this office! I recently had three impacted wisdom teeth and one that…read moreneeded to be pulled. I had a consultation with Dr. Holtquist who explained everything in great detail and warned me of any complications that could arise. A few days before my surgery, the office let me know that Dr. Holtquist had a personal matter to attend to and that Dr. Medley would be performing my surgery The day of surgery I walked in nervous and was quickly put at ease with the warmth and kindness of Dr. Medley. It was honestly the easiest and best experience I've had with a surgery. I was sedated for 99% of the procedure and only remember him telling me when they were moving on to my next tooth. About a week later, I started to have some pain in one area and called the office. Abby was extremely helpful in getting me scheduled for a follow up the next day. Dr. Medley explained everything he would do again and packed my socket with some medicated gauze which took all of 3 minutes and quelled my pain within 15 minutes. I cannot rave enough about this office, the helpful staff, or Dr. Medley. If anyone every needs a recommendation, this will be the office I tell them about.

Rating Dr. Medley Only - Great experience…read more He's very informative and made me feel very comfortable. In the two days post surgery, I started feeling severe pain, assuming I may have a dry socket, called the office and was accommodated even on a holiday, which truly meant the world to me. The pain, immediately started to subside and I was able to proceed as normal with the healing process. Super thankful to Dr. Medley and partner for everything.

Great place and great customer service! The team made me feel so comfortable and were so…read moreknowledgeable. The place is really nice, upgraded and most importantly the dentist is amazing. Shout out to Pedro for taking care of all my questions, comments and concerns. The only thing I didn't like was that the front desk staff can have conversations on the side that are too loud. Doesn't look professional from someone who's waiting in lobby. Definitely will be coming back!

Swish Dental - Alamo Heights is an amazing dental office, their staff is kind and extremely…read moreconsiderate. Dr jasmine was very fast and knowledgeable. The office is beautiful, modern, and very clean.

Doctors are great. However, the retainers provided crack too easily and are very expensive (over…read more$300) to keep replacing over what seems like a material quality issue. There should be some minimum time warranty on them.

The whole staff is professional, happy, friendly, and makes you feel comfortable and valued the…read moreminute you walk in. Dr. Riley was energizing, friendly and professional. Sana and Christi are truly talented at what they do. I can't say enough of the amazing experience I had with them as a new patient. The price of their services was way less than I expected. I'm so happy I found them!