Definitely do not recommend this business. The Association uses them but has no idea of our…read morecomplains that go unresolved for months. If you insist too much they give you the run around " leave a message". There are complains that go unanswered for decades...causing damages to the inside of houses which they don't take responsibility for it! Pleasant to talk to but extremely inefficient and poor communicators. Our Association meetings are in horrible timeframes because they have people outside the area, in another state, working with us. The houses need painting but have not been painted but one in 10 years... the roofs were done poorly through the years have caused damages to select property owners. They do the bare minimal and ignore it whenever possible. Unfortunately the association meetings are done during very uncomfortable times for people that have a job acomodating only the time frames of Mark IV Property Management. A small sample left over from a leaking roof which took complains for several years to be resolved...

Don't expect any help or even a phone call to be returned. If these people represent your HOA plan…read morefor zero support especially from Stephanie. No returned emails. No help. Nothing. Whyvtgey are in business is beyond my perception. I would never hire these morons to sell or manage my properly. Avoid

As a fellow REALTOR®, I've had the opportunity to work with Lisa on two different transactions. The…read morefirst was incredibly smooth, and the second came with a few bumps along the way. From agent to agent, I can honestly say she's one of the easiest people to work with. Communication with her is clear, direct, and collaborative. She brings great ideas to the table, listens, and helps find thoughtful solutions when challenges arise. She represents her clients with true professionalism and makes it easier to find common ground on either side of the deal. Lisa is level-headed, compassionate, funny, smart--and genuinely a pleasure to work with!

Professional, knowledgeable, effective, property management. I would recommend this business…read more Probably the best property management company I have ever worked with.

Scammers . Be careful with your money with these guys they never answer their phones and they do…read morefake listings to get ppl to apply and pocket the application fee

Wonderful experience working with WCJ Property Management. They are great communicators,…read moreefficient, easy to work with, and reasonably priced. Their provide full property management services, including everything from finding good tenants to all maintenance of the property. They are also licensed realtors. I strongly recommend them.

I turned in a rental application march 11th and got a denial letter in the mail that was dated only…read morea day after I turned in my application. They denied us for "unable to verify employment", " temporary or irregular employment", and "unable to verify income" which was all very confusing since my fiancé has worked at a very well known winery for almost a year now and we turned in his two paystubs with the application. His manager is out of the country, so I went into their office to try and explain that incase that's why they denied us. When I very politely asked if I could give some explanation as to why they may have not been able to contact the manager in order to verify income and employment, a very rude older women said she doesn't need any explaining and better luck next time and then picked up the ringing office phone, as another older women sitting in a chair across from her looked at me and mouthed "sorry" The woman in charge of applications is either RACIST or money hungry for $50 of application fee's because I have never been treated so poorly by any management company in person like that.

I was just now physically assaulted by Cathy who works at the front desk and reportedly takes care…read moreof accepting new applicants. She fails to listen to anyone or let them talk on the phone and then hangs up if she doesn't get her way. So, I went down there to justify my case. Here's the story: The owner is a very nice and respectable business woman who showed me 2 properties. I sent in a rental application about a week later. Kathy was rude on the phone the first time I ever called, which was a Thursday. She was inappropriately rude while not even knowing who I am or what I look like or anything, just rude to some random stranger on the phone who is inquiring about the properties. Kathy told me she viewed my application. This was a lie. Next day, I call to speak to the owner again, seeing if she's in or if she got my "note that Kathy left to call me back" and I get the same nasty demeanor, brushing me off. As if finding a rental isn't already stressful enough without the additional interpersonal barriers. Then, she says something weird and outlandish in a somewhat childlike voice, "I can't force her to talk to you, she's busy." As if I was pushing the issue in an inappropriate way. I wasn't. I simply called back, following up on the property and my application. Kathy talks to you as if you're burden when really she's just lazy and not doing her job because I found out she never even viewed my application because I realized I sent it to the wrong email address. The site listed summersre1@hotmail.com. This may have been an old site or something. The current email is @gmail.com. Therefore, she lied about even reviewing it from the start. And had asked me to "send it again" to the gmail account AFTER I told her I was interested in staying in touch until I find a place. She thought she could just brush me off and not help me. So once she finally reviews my application she said they need a $25 cash application fee. I spent an extra $15 to overnight it because I was very interested in both places the owner showed me, but I decided that a week after viewing them. This was on a Friday I sent the money. Monday morning I call when the money was delivered and she tells me she found a renter for both places, magically, and that she can send me my money back because she hasn't "processed" my application yet. This was because I applied to places that were "already off the market," in her eyes. SHE was willing to send back the money. I said, "hang onto it because the owner said they might have new rentals pop up that I might be interested in." This is when she realized she wasn't going to get rid of me and that I would be in touch trying to find a new place. She agreed to hang onto the application fee and only charge me if she found a place for me to apply to. She told me she would contact me if she found anything after I told her what I'm looking for. I told her the price range and number of bedrooms, etc. I quit bothering her and kept shopping on my own because every time I called, she was annoyed. So I was giving her the chance to contact me. I let a couple weeks go by. I call today and try to explain this situation and before I could get 2 sentences out she starts talking loudly over me, won't listen. Hangs up. I go there. I start explaining. She's trying to talk over me loud enough so no one else can hear this craziness on her end. I was in there for literally 2 minutes, not even, before she walks quickly around the front desk and opens the front door and puts both hands on my right arm and starts yanking at my arm, scratching me through my shirt. I'm telling her not to touch me. "Don't touch me Don't touch me you're assaulting me!" I'm verbally telling her to get off of me. And I'm pulling away from her tryin to get out of her grip without touching her back and she lets go and watches me fall hard on my ass on the floor and is yelling at ME that SHE is going to call the cops. When she stole Money from me, never helped me out, physically assaulted me, never heard me out. The "non refundable application fee" I totally get. IF your application was actually processed and reviewed for a specific unit. That never happened. She offered to give me my money back and then it later became an issue???? I told her to hang on to it if they find a unit for me to apply to. I never applied. My application was never "processed," is the word she likes to use. So, she's threatening to call the cops on me when I was there for all of about 5-7 minutes in total. I'm a frustrated customer who wanted to be heard. That was all. It should have never gotten physical. She's not security. She has no rights to physically touch me. And she knows that. And the other woman behind the desk knows that too. To yank on my arm and make me fall down and then try to humiliate me. She's awful. And should be charged with assault.

Upon move out was told by the property owner they would just take out to have carpets cleaned…read more They charged for smoke detectors, shower curtains, sprinkler heads, everything they could think of. Make sure to video tape or take pictures of every inch before you move out and record the move out inspection. So disappointed- I thought they were a decent rental company. CROOKS!!

I don't understand how could they get good reviews. We made an appointment with Kevin at 9, taking…read moretime off from our work, and waited for 20 minutes, no show. If he can't show up for our first meeting, how do we count on him to respond timely to ours or our tenants further requests.

I have been working with Academe for 7 months on a difficult situation in my rental house in…read moreAtascadero. Cami, Kelly and the crew have been outstanding help. They are knowledgeable, extremely helpful and I can't thank them enough for their kind and caring understanding of my situation. I highly recommend this business. the people are wonderful.

Had an appointment to view a rental with Tracy. She stood me up after I rearranged my work and…read moredrove from Pismo to Atascadero. They told me the rental was now taken and she sent a cancellation that morning. Never got the cancellation notice but I did get 2 confirmation reminders the days leading up. Tracy on the phone was unapologetic and unpleasant. Would never consider using Academe again and will discourage anyone I know from dealing with this unprofessional company.

We tried them as a short term property manager for a Lake Home in Hartwell. We were new STR owners…read moreand therefore had lots of questions. I really enjoyed our contact- but the owner was the issue. She was very rude to me in several occasions. She also lied outright when we had questions on pricing. We had set minimums and were told that we could adjust prices on their platform as they didn't track Clemson game weekends. I spent hours setting minimums for those weekends. Then we received several extremely low bookings for key weekends ( George Strait and 4th of July; $150 a night for the peak summer week in a home that sleeps 8). She had sent me videos on how the software worked to adjust prices . She the told me after the extremely low bookings ( prices well below our minimum)that price tool she literally sent me videos price adjustment that she "NEVER told me it worked for owners...???. So lies... ! The staff was friendly and very responsive, it's the owner. We felt like they are not geared to having lake homes as they are based in Athens. The other issue was we paid the top tier premium fee. That was supposed to include monthly inspections AC filter changes, batteries , light bulbs and such charged. In 6 months that never happened 1 time a man came and was in and out in a few minutes and didn't change the filters. All the spares were still in my closet. They also said that premium included extra insurance. When we had an issue with a guest damaging an item we got so much push back... it was $100 item and we were the told ( by the owner) we should've not had a quality appliance. After several requests they finally replaced the item. I was told the guest insurance they get charged wouldn't be applied again for damaged item. This was another concern because part her sales pitch was that they have guests pay premium so that small $ things under $1200 ( as I was premium level ) were covered. She didn't want to honor this. I think guests had ok experience. It was a struggle to get reviews. From an STR owner standpoint I would not recommend.

They are awful. Do not respond to inquiries or if they do it is a form response at best. Even if…read morethe property is not available it would be nice to get some response.

I am confused as to why RPM does not allow for free electronic payments. I can understand the 3%…read morecredit card fee/$10 debit card fee per transaction but they should be accepting Zelle and/or Venmo payments. They told me "we're not collecting the fee" but that's irrelevant. It's 2025 and I should be able to send an electronic payment without being nickel and dime to death. My review is subject to change once I receive a reasonable explanation that makes sense. I have since been advised I can send payment through bill pay free of charge. I will be updating my review to 5 stars.

I moved out of a privately owned condo I rented directly from the owner after living there for 16…read moreyears where she didn't return my deposit and didn't replace her washing machine. I was super surprised that how wonderful RPM at SLO was in returning my deposit after I moved out. They took care of the yard by hiring a landscape man.They paved a new parking lot in our side yard, so that we have space to park privately. Renting from RPM has been even better than renting from a privately owned place!! They are SO responsive and I feel like I'm renting from people who truly care about me. It feels like I'm renting from family! - any repairs are quickly addressed and fixed - they don't play the blame game - they look out for you Matt is INCREDIBLE! He is on top of everything, kind, and so, so good at his job. I can't thank SLO RPM and Matt enough!

I am soooooooo incredibly grateful for T.J. and all the hard work he gracefully demonstrated during…read morethe purchase of our first home. For a year we looked at properties, discussed financial moves, chatted over dinners, exchanged countless group texts, shared tips and tricks and continued to have faith that we would find a home to purchase in SLO county. Travis came through! If you are looking to work with someone who will be transparent and honest with you, he's the guy! Thank you Travis for making this entire process enjoyable and rewarding.

Comet Realty was always a pleasure to work with for my stay in San Luis! I needed a place to stay…read morein a pinch from a relocation, and within a day, Hayley was able to show me the place I'd eventually be staying in for a year. Interacting with the team was always pleasant and my rare maintenance needs were addressed very promptly. Overall it was an awesome time!

Our warranty experience with the builder was disappointing. We submitted a warranty list based on a…read morelicensed home inspection. Some items were denied, including visible cracks in the fascia, with the explanation that the cracks did not go all the way through the board and the fascia was considered sound. Electrical panel items were initially discussed but later denied after a solar battery installation. We were informed that because work was being done on the electrical panel, the builder would not perform electrical warranty repairs and that this voided the electrical warranty. The warranty list was submitted on 11/17 and again on 11/19, and the denial was issued on 11/21, the same day the installation was observed by the builder's representative. Overall, the process did not meet our expectations, and we were disappointed with how warranty concerns were handled. UPDATE TO REPLY FROM OWNER: Thank you for your response. Our electrical panel is normally kept locked, so we are unclear when your representative accessed it to confirm that it was secure after solar company completed their work. The original list sent to Midland identified multiple concerns with the panel. Our licensed inspector documented that the panel does not appear properly secured, the dead front cover does not fit correctly, the lower left screw is not fully secured, the left breaker openings appear to contact the breakers, and the upper cover slots are bent. We request that these documented items be reviewed and corrected.

We just looked at the wood fencing used at New communities Nevina and Mirabella. They have a extra…read moreboard covering the space between boards thus covering open air gaps which you can see through. Looks so much better in our opinion than our fencing. The builders response about expansion and contraction sounds like a typical sub contractor not our fault yarn...