Cancel

Open app

Search

Yvonne J. Brouard, M.D

5.0 (2 reviews)
Closed • Closed

Yvonne J. Brouard, M.D Photos

You might also consider

Recommended Reviews - Yvonne J. Brouard, M.D

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 years ago

Business owner information

Photo of Sutter Health

Sutter Health

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Sutter Health

Sutter Health

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Yvonne J. Brouard, M.D

You might also consider

Verify this business for free

People searched for Pediatricians 270 times last month within 15 miles of this business.

Verify this business

Valley Oak Pediatric Associates - Office

Valley Oak Pediatric Associates

3.1(66 reviews)
4.1 mi

My first impression of this place was a little questionable, mainly because of the woman I spoke…read morewith over the phone when scheduling my first appointment. I'm not sure if it was someone at the front desk or one of the staff in the back, and later on I was told that others have had issues with this place as well. That said, the pediatrician we have is amazing, and I'm sure the others are just as great. If it weren't for him, I probably would've said, "Forget it, we'll go somewhere else." Just wanted to give a heads up.

I want to share my frustrating experience with the front office at my children's pediatric clinic…read more I had two insurance plans and decided to keep the secondary one. My six-month-old son had to undergo open-heart surgery at a children's hospital in the Bay Area, where there were no issues with his insurance during his stay. Afterward, he had follow-up appointments with his cardiologist, and there were no problems with insurance verification. However, for his pediatrician the office began saying he couldn't be seen for his follow-up due to a lack of insurance coverage. I contacted the insurance company, and they confirmed he was covered. When the insurance called the office, the front desk staff insisted they couldn't rely on what the insurance said over the phone and had to go by their internal system. This was incredibly frustrating. For over a month and a half, I went back and forth with the office and my insurance to get my son seen. After yet another call, I asked to speak with a supervisor. The front desk staff then admitted they had been looking at the information incorrectly and said my son could be seen. I pressed for a supervisor because I felt the situation was unacceptable, especially since it had been over a month since his surgery. The supervisor acknowledged that the office should have listened to the insurance provider and assured me the issue was resolved. However, when I later tried to book an appointment for my daughter, I was informed within 15 minutes that she couldn't be seen due to insurance issues. I explained that I had just navigated this with my son and that the insurance was valid. The staff then mentioned that verification needed to be done for each child separately, adding to the confusion. Overall, the front desk's handling of appointment booking and insurance verification has been unprofessional, unhelpful, and at times rude. This experience has been incredibly frustrating, especially when it comes to my children's health care needs. It's so frustrating when now you have to take your child who is ill and wait in an ER just to be seen when she should of been seen by her pediatrician this office needs to do better

Photos
Valley Oak Pediatric Associates
Valley Oak Pediatric Associates
Valley Oak Pediatric Associates

See all

Yvonne J. Brouard, M.D - pediatricians - Updated May 2026

Loading...
Loading...
Loading...