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    Yves Rocher

    1.0 (1 review)
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    Le Studio des Parfums - gucci flora

    Le Studio des Parfums

    4.1(50 reviews)
    31.4 kmMarais, 4ème
    €€€

    Wonderful workshop and Lola was a great guide. A very unique fragrance created from so many…read moredifferent scents. I had no idea how complicated it could be. I'm very happy with it and it was a lot of fun. Highly recommend.

    My college age daughter and myself had a wonderful afternoon at Le studio des Parfums. …read more CONFIRMATION: We used their website to book directly rather than a 3rd person group like TripAdvisor, where they promptly confirmed our reservation as well as sent a reminder email (we originally booked with another perfumer via viator but had no contact, no confirmation, no record of activity thus we assumed they never received our reservation...that's another story). Les studios was incredibly professional in handling our reservation. OUR EXPERIENCE : Lola, our "nez", was fabulous. She gave a really interesting detailed explanation as to not only what we were doing but how and why in both French and English as there was another person in our tiny 3 person group who did not speak English. We did not feel rushed or ignored as rated our scents. Lola was also very patient -it took my daughter and I longer to create our perfumes following the recipe Lola created for us based on our scent likes and rankings- than the other person in our group who finished about half an hour early than we did. It was interesting as she thoughtfully asked us questions as she created our personal perfume recipe making sure to balance the base notes, middle and top notes of our unique scents. FINISHING UP: At the end she helped us come up with an interesting name for our perfume, made sure we correctly finished paperwork that would allow us to reorder our creations if we wanted in the future and gave us some very welcomed recommendations of a special cake place and other food recommendations. 5/5 all day long. Our experience creating perfume guided by Lola was amazing and I recommend you do this the first day you are in Paris as you will create a scent that will be tied to your Paris memories. What a great way to start a very exciting mother daughter trip. Thank you Lola!

    Photos
    Le Studio des Parfums - Photo extraite du site internet

    Photo extraite du site internet

    Le Studio des Parfums - Dun hil desire

    Dun hil desire

    Le Studio des Parfums

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    Diptyque

    Diptyque

    4.5(36 reviews)
    31.8 kmNotre Dame De Paris, 5ème
    €€€

    I always go here to get my Paris candle as it is next to a friend's home. This time a new vendor,…read morebig, darker skin lady, as soon as I came in, she agressively asked how can I help you, and I immediately said Paris candle. Then I was with my friend about to look around to see what she would want as her birthday gift. The "new vendor" had no manner at all, rushing us to pay. I was surprised to be treated as if I were in a Boulangerie. Maybe she is more suited to work at McDonalds. It is wrong for them to hire this person. She was rude and uneducated. I found 2 other items to purchase as a gift and she was reluctant to wrap it. When I got out I noticed she did not even asked if I wanted any samples, which they usually offer. I spent about 400Eur for stupid candles and there was nothing nice as a service. Truly dissapointing.

    I HAD to stop by Diptyque while in Paris. The candles and…read moreperfumes are a true example of Parisian chic. Are they pricey? Yes. But this isn't your average candle in my opinion. The scents, the packaging and the burn time place them on the higher end of candles and I like to use the finished glass as pen or make up brush holders. This location was intimate, but had a wealth of scents for both candles and perfumes. I walked in and was greeted warmly by the shop associates. Lucky for me, the lovely woman who helped me spoke English well and helped me practice my French while I was shopping. She was great and helped me pick out a few candles for gifts, and even boxed them beautifully for me and threw in Diptyque matches and samples of their perfumes. For those of you leery of the price point, this is an elegant gift to bring back from Paris. And, they currently are listed at $64 in the US (not including tax). I purchased mine for 48€ which comes to about $56. If you add in local taxes (in SF it's almost 9%) you end up saving about $10-12 which is a pretty good deal.

    Photos
    Diptyque
    Diptyque
    Diptyque

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    Buy Paris Duty Free

    Buy Paris Duty Free

    3.0(3 reviews)
    25.4 km
    €€€€

    I shopped in this store more than 5 years, but this time the experience is extremely bad. The store…read morehandled the price with discrimination, the customer service is useless and with condescending attitude. I purchased several Chanel products in Terminal M duty free store. I bought 3 eyeliners (Le liner de Chanel) with different colors. The salesperson in the store told me the eyeliners were all new for the holiday and were the same price. In the store, the eyeliners were display together and didn't mark different prices. When I checked out, the cashier told me the total, and I just paid and ran to my flight. By the way, the cashier registers were only two opened at that time and super slow with the process. There were always like 8 people waiting on the line. When I got home, I found out that one of them (number 514) the sell price showed 43.67 euro, and the other two (number 536, 538) were 36.10 euro. With the 10% discount, it's not too bad, but I was not feeling good because the store and salesperson didn't give me the correct price information. I checked the Chanel. com, the products are sold with every colors all the same price 42 euro. It just doesn't make sense that they have one of the product, came out at the same time with the others, but only the one with extremely high price. The sell price is even more than the official website. Since it is a duty free store, and they claim their store offers the best value, this doesn't make sense either. Thus, I contacted the after sale department (case number #69965), the agent Dorrine was not really put herself in customer's shoes to understand their concerns, and the letter she wrote was full of condescending attitude and exaggerate excuses. I also tried to use the what's up to contact them again, the same result and even awful, plus slow efficiency, took me 3 days to repeated the same thing there. They use the condescending way to say they OFFER me can return the product, but I have to pay the shipping myself. The worse of all, from the first to the last message, no one say their names. I asked their name and asked their manager's name, they never reply, it is extremely rude and irresponsible. I will think I am talking with robots. They even used the extremely case like their store are using French local chain store Marionnaud to sale the product, and not use high standard like department store or brand Boutique. The staff is lower down their level. I asked them, why your store didn't mark the price correct in the counter? Why even the salesperson didn't know the prices are different? and why you are the only store selling the same products but with different prices which is color discrimination? They just answered me this is how their store works. I feel this is a dishonest business, and it is cheating customers, with discrimination concerns. I was asking to escalate this case to the higher up and their manager, but they never did. I told them I am not here to make trouble, I really want to buy the items, but they should refund me the difference of the 514 eyeliner and correct the price, but they were just circling there and denied they have any problems. Extremely awful situation! Good luck when shopping there, and don't forget to get the member points and discount if you are a frequent traveler, they will never tell you that. I still met some salesperson are super nice and helpful there, and their previous customer service was awesome (Terminal M Venessa, and Phat are excellent, the only star is for them, they deserved 5 star in my heart)! But well, the after sales customer service now are super rude and unprofessional and need lots improvements. I still don't understand, they dare to tell me not to argue anymore and ignore my email and messages, but they don't dare to tell me their names? What a chicken behavior.

    Marginally discounted liquor? Check…read more Cartons of cigarettes? Check. Lots of stinky perfume? Check. Giant Toblerone bars? Oh you know they got that. This ship is a great place to pick up "oh shit, I forgot to get something for the co-workers" gifts, and a fine place to use up all your leftover Euros. Plus, giant Toblerones.

    Photos
    Buy Paris Duty Free
    Buy Paris Duty Free

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    L'Artisan Parfumeur

    L'Artisan Parfumeur

    4.3(15 reviews)
    31.4 kmMarais, 4ème
    €€€

    I write this with dismay…read more I recently posted on here asking for help finding this particular fragrance. Because Dzing! is discontinued and hard to find. But to my luck, some of the beautiful people on Fragrantica private messaged me and told me about it being available on L'artisan's website for a limited release. After thanking them, I went over to the site and purchased two bottles of this incredible fragrance and was beyond thrilled. However, the next day I realized I didn't receive an email confirming my purchase. So I panicked. I thought maybe if I put the wrong email address, they would now give me a hard time about this time sensitive order. So immediately emailed them and addressed my concern and confirmed the proper email address. (Why a wrong email address would cancel an order is beyond me - typically a store would reach out after going over the other information provided and correct it - but I didn't want to take any chances). So a couple days go by and nothing is heard from L'artisan. So I give them a call. I'm greeted by a woman on the phone with a thick French accent and I begin to tell her about my situation. She puts me on hold, and comes back to tell me that my order was canceled and I will be getting a refund in the next couple of days. With obvious disappointment, I asked "why? Over a wrong email address?" And she didn't have an answer for me but "I'm sorry" and went silent. So I said "oook" and said "thank you I guess" and hung up. Now I'm left rather upset because I know how hard it is to find Dzing! and especially at that price point. So I sat there with my thoughts and got rather frustrated with how that customer representative literally found me no solution and didn't seem to care at all. (I get we're in COVID times and no one cares and pretty much all customer service across the board is terrible). So I call back, and I'm greeted by what I thought was the same lady. Supposedly not. This lady's name was Saliva and she was clearly not interested in helping me. I asked if they knew when it was coming back in stock, and if I could be put on a waiting list/pre order. (Idk) and she laughed at me over the phone. Literally laughed at me. So I asked her what was so funny? Salvia then proceeded to tell me there was nothing she can do for me. So I asked to speak to a manager, which I guess wad also funny. Because Salvia laughed at me again. (I thought I was being pranked). So again, I asked her what was so funny? So after being laughed at, I asked to speak to a manager. Salvia told her manager isn't there until Monday. And I should send an email and try again. Once again, left with no solution, I asked Miss giggles what her name was and told her that I'm complaining about her and her company. I hung up. - A few hours later I received an email from a "Chloe". She told me that they sold out of the product and apologized for keeping my money for the 4 days. (So basically I paid for a product, they canceled my order due to an e-mail issue, and sold my purchased product and kept my money until the issue was "resolved"). After that, I emailed her back asking to have a manager reach out to me and I would like to speak with one. Not only about my experience with Salvia, but with L'artisan as a whole, their customer service, and how no solution was even offered. I was emailed back by Salvia, saying that a manager will contact me on Monday and to have a great weekend. Fast forward to now, It's now Wednesday and I haven't heard a peep from anyone at L'artisan. Now I write this because I actually enjoy their fragrance and product. But I will never purchase a single thing from them again. Their customer service is 0/10 and they clearly don't care about their customers. Figure it out L'artisan, or go out of business like the rest of them who lack any form of customer service.

    These perfumes are so special and beautiful. I love the…read morebody powder as it is truly difficult to find a product like that now, appreciate this one because it has the body brush attached to it. Gorgeous little shop. Exquisite perfumes, not overpowering, these noses knows!

    Photos
    L'Artisan Parfumeur
    L'Artisan Parfumeur
    L'Artisan Parfumeur

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    Atelier Cologne - Personalized leather case for my chosen few

    Atelier Cologne

    5.0(3 reviews)
    33.8 kmConcorde/Madeleine, 1er

    Bespoke fragrance, unique scents displayed in beautiful and simple bottles. A perfect gift to…read moremake for a perfumista or for yourself. Price range of colognes from 120 euros up to 295 euros for the exclusive fragrance box(5 years anniversary) The store looks good and they offer the name embossing on the leather case of your purse sized perfume. The only bad note is that i should have get 2 fragrances instead of 1!! Must visit.

    I really like this place. It is quite pricy but I'm used to cheaper colognes from the department…read morestores. They have quite a lot of variety to choose from ranging from citrusy to musky. The colognes are for men and women but seem more for men. Some of the sizes come with a free engraved leather pouch for the travel bottle. Came here to buy a gift and they were able to help me find the perfect combination of colognes after I told them what my friend likes. In the far end of the store, on the right side, is a shelf with a bunch of post cards with samples connected. After purchasing a couple hundred dollars worth of cologne, I asked if I could get one for myself to try. I'm picky so didn't want to commit to one without trying for a couple days. I told them which one and they gave me one. Then they went ahead and gave me other samples they thought might interest me and some that were their favorites. Service is great even if you don't speak French. Just have to ask.

    Photos
    Atelier Cologne - Bespoke Fragrances with a personalised service

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    Bespoke Fragrances with a personalised service

    Yves Rocher - cosmetics - Updated May 2026

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