First time in today- wow! I told my husband he should bring me here anytime I'm being a pain- blood…read morepressure immediately lowered. What a gorgeous plant shop! I'm newish to house plants and Mel was so great helping me pick some new pretties! She also contacted us about a cactus my husband wants. Like above and beyond service. I immediately put my plants in their new locations to acclimate. Zero concern about pests from this spot! Go right away and buy yourself something amazing for your home. Talk to Mel as she knows all the things!

I never write reviews but I just *had* to. Jimena was so helpful, lovely, and kind, and talked me…read morethrough my purchase! I had concerns about which plant to purchase given my light situation (and cat situation) and she was fab. Will return whenever I get the chance to buy a new plant!

I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

This HomeGoods location is fantastic!…read more The store is overall clean and well organized. Everything is easy to locate and always has great finds and eclectic selections. And of course, HomeGoods always has excellent prices. Customer service was helpful, and mostly personable. But parking is a bit busy, even on a mid week, mid day visit. However, the parking lot is huge. This is my favorite location in the area! Highly recommend!

I recently took my in-laws furniture shopping at Bob's Furniture, and we had two very different…read morecustomer service experiences. First, I want to recognize James W. He greeted us when we arrived and was incredibly patient, kind, and knowledgeable. He took the time to help us configure the furniture in different layouts so my in-laws could better visualize how it would look in their home. He never rushed us and made the shopping experience enjoyable. His customer service was truly 10/10. Unfortunately, another employee, an older woman with short red hair, left us with a very negative impression. She made inappropriate jokes in front of my in-laws, and she falsely accused my children of damaging furniture when nothing had been broken. My children were simply trying out the furniture, just as many customers do, and they were under my supervision the entire time. Her comments were unnecessary, unprofessional, and made our family feel uncomfortable. It's one thing to politely remind customers of store policies, but it's another to make false accusations and embarrass families in front of others. I hope the store or regional manager takes this feedback seriously. While James provided exceptional service, this employee's behavior was disappointing and detracted from what otherwise could have been a great shopping experience. I hope she receives additional customer service training so future customers are treated with kindness and respect.

We ordered a cabinet to be delivered. The salesman, James, promised that all we had to do was to…read moreput the legs on. This is what we received. (See photo). Do not trust what they sa

I liked this place. Very helpful staff. Good layout and organization with ample parking. I bought…read moreseveral items.

Awesome store for anything you'd need for plants. Parking can get tight when it's busy, but they…read morehad someone directing traffic to help move things along. This is huge as the intersection right outside can get super busy and cramped. We bought a nice plant here, and after a few months, it's still doing great. They had both outdoor and indoor plants available

Everything about my experience at ""with Porcelanosa has been a 10+. My personal favorite location…read moreis the Paramus, NJ store. Between the outstanding staff and displays in the showroom, the ideas to make your home truly beautiful are everywhere. However, most importantly, I worked with Catalina Olmos for my kitchen and backsplash design and Nari Nkim for my tile and vanity choices. These women have made my newly built home a showstopper. If you're in the market to renovate or build a new kitchen, Catalina is the person I highly recommend. If you're looking to renovate or build new bathrooms and/or choose tile, Nari is the person I also highly recommend. Their ideas are a 10!!! They have been nothing short of a pleasure to work with!!!! (My photos are showing my house that's still under construction, but you can see their talent.)

I worked with Carolyn Loftian, Stephen Lester, Lillia Saenz, Janet Perez and Abdel Ahmadi at the…read moreTysons and North Bethesda showrooms to renovate two bathrooms and my kitchen which is in progress at the moment. The people are talented, responsive and patient. They deserve 5 stars. As with all renovations, there are unexpected surprises and you have to adapt. This team adapted with me. The process (4 stars) and systems (2 stars) that Porcelanosa could use a little improvement so that the team have an easier time getting your product information to you or so that you can self serve/create your shopping basket.

Used to Strosniders Bethesda location where the people are in store are knowledgeable, but their…read moreKensington spot is much bigger! Particularly impressed with their wide range of certain brands, like Meyer's Clean Day! Wow! They seem to offer well organized, an every scent of every encyclopedic variety of Meyer's! (Couldn't get them all in one pic!) Check this Kensington Strosneiders out!

I love this store! It's my go-to store for bird seed, and incidentals such as soap needed for my…read morehomemade laundry detergent, or my replacement heads for my reusable bottle cleaner. They are part of the ACE Hardware family, so you can get their ACE card to save money and receive coupons. The parking lot can get a bit congested, even the lot behind them where there are about 5-6 more shops. Today was especially challenging because they were holding their annual customer appreciation day from 10-2. They had sales, merchants, cookies and popcorn, and a goody bag giveaway! Plus, with your ACE card you got 20% off non-sale items. I always come in this time of year to buy my wild birds, suet cakes for the winter. Also, they sell locally produced (Gaithersburg) My Dad's Chips. Barbecue is my favorite, but the original is great too. The employees are superb. They know where everything is located and are really helpful. I love shopping here.

I had a wonderful time here. This was my ice breaker experience meeting a new friend and so cooking…read moreclass it was. We took the Thai class Chef Edna was great. It was an experience hearing everyone's experience in the kitchen. Can't wait to come back for a baking class! The staff was nice. The kitchen was clean, and no one hurt themselves so it was a win win. The store was clean hope to come back to do some shopping

My friend and I took the macarons baking class at this location this past weekend. Chef Jess was an…read moreabsolute delight! The class was about 3 1/2 hours long and held at 9am. I appreciated Chef Jess' enthusiasm, kindness, patience and sense of humor--especially so early in the morning. Macarons can be intimidating but she set up our expectations at the beginning of the class and taught us helpful techniques. The macarons turned out decent looking but tasted delicious! The class is a fun opportunity to learn, bond with friends and meet new people (especially if you're teamed up with them - you're put into in groups of 4). You get a 10% in-store discount if you shop the day of your class. I appreciated that Chef Jess gave us a brief store tour; I ended up buying a couple of her recommendations. Can't wait for my next class! All the Sur La Table staff are friendly and knowledgeable. The store is well organized and the available samples are always a fun perk.

Thank you, Pam. You were wonderful for sticking with me and helping to find a solution for my wasp…read morenest. We had quite a selection to choose from on different types of pesticides. You were so helpful by looking up their rating and showing me where they were located. Pam, you even helped me pick out the most economical value for the money. Pam, you are the best at customer service extraordinaire and Home Depot is lucky to have you. Thanks for all of your help. Now, let's get rid of those wasps.

I have been avoiding coming to a Home Depot for some time. Not for any given reason, just because I…read moredidn't want to feel like I was falling into a void. But I was in need of a few items that I knew I wouldn't easily find elsewhere. Being at the mall, this is just a stone's throw away. I will say, this give the impression from the outside that it is not a big store inside. Deceiving. When I got inside, it is just as big as any other HD, just set up so awkwardly that you have no idea where anything is. What I can tell you is that when you are in here, pull up the app. It will make locating what you want faster and less stressful on you. I knew what I needed, just not where to go. With the app I was able to type in the item and it took me not only to the aisle, but the bay in the aisle where the item was. With my items in hand I go up front to the self serve registers and wait my turn. I walk up, scan my items, and then the machine says I need assistance. It ran out of receipt paper. That fixed, receipt in hand, I on my way home.

I like their offerings for woodworking and I am going back to take more classes…read more I am the type to want to do something and before I take the plunge to incorporate a hobby, I want to test it out and know about it before just going with it. After the fundamentals course, I enjoyed working with wood and the end result was fun to the touch. I didn't know wood could end up being so smooth. They carry Festool tools here and have a section for it. I am debating how much I should jump in. The people here are nice and helpful. They made me feel like I belong there.

Not only is this a huge retail store, but it's also a membership wood-maker club. It's been around…read morefor over a decade and I am only just now discovering it. I came for their Oktoberfest, which had many vendors selling unique woodwork items. I actually needed quality wood glue to repair a wooden dresser I inherited that was my 90 year old mom's childhood dresser in England. I think wood glue should work, and this place had several to choose from. I bought the smallest size as I don't need much. The workers are helpful and friendly. I didn't see if there were rooms in back for people to work or take classes, but judging by the name of this place, I assume so. They also had the cutest resident pug chilling out in the middle of the store. I was going to take a picture, but he moved on.

My mother has been coming here for years, and as I grew older, it became the place where I wandered…read morethrough the aisles choosing flowers for special occasions like Mother's Day and birthdays. This time, I placed my first order online for an arrangement for a friend who had just lost her father. It was ready within a day and turned out absolutely beautiful. The photos don't do it justice. I would also like to add that I was given a bucket with the vase secured in place using paper, which made it easy to transport. Staff were very helpful and friendly.

Pretty unhappy with the flowers I got here. I thought I would get blooming irises, but nothing was…read morein bloom when I picked them up, and the flowers all turned yellow and withered. I didn't get a single bloom. My email to complain was ignored.