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YU Asian Spa & Massage

Open • 9:00 am - 9:30 pm
Updated 2 months ago

Services - YU Asian Spa & Massage

Massage

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406 Massage & Spa - Enjoy a relaxing or deep tissue massage Bozeman!

406 Massage & Spa

4.0(7 reviews)
1.7 mi

I'm sure the employees are great but the owner is anti-Montana and anti-customer service…read more The owner, Ashley Zemlick, out of Miles City, who is likely not from Montana given her lack of kindness and customer service. She acts like a petulant Californian at best. I booked a massage and then had to cancel because I was able to get a last minute opening of a booster shot. I was a new, brand new customer and she refused to let me cancel my appointment. I called to cancel 35 minutes passed their newly implemented 24 hour cancellation policy which was not obvious. Being so strict to her new policy, she ended up insulting me for canceling 35 minutes outside the window. I have pasted her exact message below. It's amazing that this is happening in Montana. It's amazing that people act this way. Buyer beware. This is the least professional, least Montana business in the state. You are better going elsewhere. Ashely: "Write a bad review.. I don't mind at all. Nobody will even think twice about not coming to our best massage in Bozeman over it. It's a ridiculous reason for a bad review and everyone who reads it will agree. So I'm supposed to pay Maya out of my own pocket so she can pay her bills because you messed your schedule? Inform me of how that seems fair? Her scrambling on her day off to try to fill a spot that would have been filled had you given proper notice? She has bills to pay too as do I. Your no different than anyone else and everyone else who does this absolutely understands and has never ever said anything about and understands the cancellation policy in big bold words they agree too when signing up. We don't need nor want clients like you anyways. So go ahead and write your review. Your mo longer welcome at our business. We don't need jerks as clients. All 3000 of our clients absolutely love us and respect us. It's too bad you missed out on the best massage you will get in Bozeman. Good luck" Unbelievable. You have better business options. Let your wallet speak because people like this do not deserve your business or be considred Montanan. After

Have left multiple voicemails over the course of two months just trying to find out if they had…read morereceived my VA medical referral so I can make appointments. Never heard anything in response.

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YU Asian Spa & Massage - massage - Updated May 2026

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