It was my first time getting a Brazilian wax and Lexus was very nice and helped me through the…read moreprocess, the woman up front was very nice to, and the whole place was clean.

I went there for the second time today and had again an awesome experience…read more The center itself is super clean, with comfortable seating in the front while waiting. Mia, my wax lady makes me feel so comfortable during my wax sessions. She is super caring, explains exactly what she is doing, when and how she is removing the wax strips and keeps checking how I am doing and feeling during the sessions. Five stars well deserved!!!!!

Excellent customer service. On time for appointments. The techs are very thorough and precise.read more

I am really happy with my nails, they lasted over two weeks and my hands are in water all day long…read moreevery day. The shop is clean, modern, and comfortable. Danny does a great job and I highly recommend!

I am not new to Woodhouse Spa, but this was my first time at this location and it was nothing short…read moreof amazing! I always love the relaxing waiting areas and this location having an outdoor area to relax before / after service is so nice. I booked an 80 minute maternity massage and Kaitlin was so great! This was definitely needed as a soon to be mom and I will definitely come back to this location.

It was definitely a GOOD FRIDAY, when I started my Easter off with a massage with Erin! I booked a…read more50min Body Balance appointment and couldn't be happier with the outcome. It was my second time visiting and I'm now rested and rejuvenated going into the busy weekend ! Book an appointment, Woodhouse is the place to go

Pleased with this place, and always happy with my nail tech's work! Pedicure bowls are covered with…read moreplastic "bags" for each use. Tools are in sealed packages after being cleaned for each customer. I don't see this with the drill bits, but I'm not that picky and have never had an issue. They have alcohol available to purchase and on certain weekdays, you can get a free sugar scrub with your pedi.

I have been coming to see Keri here for a couple years now. I love my manicure every time! When I…read moreknow what I want she does a perfect job, and if I don't know she makes excellent recommendations. Appointments are easy to make and I have had maybe two bad experiences in the several years I've been coming here. Highly recommend!

Joy was very thorough and did a great job! Plus I loved our time together! This is a strong…read moreteaching facility and it's lovely and clean.

Abby Day did an amazing job on my hair. She was so nice and very efficient. She gave me exactly…read morewhat I wanted.

My first time getting waxing and threading. Savitri was very knowledgeable and professional. She…read morealso offers facials. Would definitely recommend her.

From the owner: Best brows threading and waxing in this area. Body waxing is very cheap. read more

I have a Long history with Mitchell's- some AMAZING experiences over the past 8 years and some…read moreTERRIBLE. Recently I had a negative experience, but the manager at West Chester has truly done everything in her power to fix the stylists mistake. I am so thankful for the amazing customer service I have received since. Long story short, I had a stylist over process my hair to the point at which it was falling out. I was devastated, not only did I have to cut off 5 inches of my hair (Instead of the original plan of 2inches) my hair was fried and breaking close to the root. I immediately requested a refund! So I'm sure your wondering why I've chosen to give this location 4 stars. Well, after my experience, one of the managers called me and not only offered me services to fix the damage at no cost, but also created a care package (at no cost) of the full Oribe haircare line to work on fixing the damage! These products are amazing and very expensive and I was so appreciative that she has taken the time to fix a mistake one of her (former) stylists made. Although I'm devastated that my hair experienced such trauma- I'm also so grateful for the management for working with me constantly to bring my hair back to life.

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.

I love this nail salon! They always do amazing work. The salon has great vibes and it's always…read morespotless. The customer service is amazing. They have drinks available, they always ask if you need anything. Everyone is very sweet! They love to joke and have a good time. I've been with the same nail tech for six years, but everyone in the salon is very talented. I generally always schedule an appointment, but I have brought people with me as a walk-in and they were able to get served as well. The salon can get very packed Thursday through Saturday so if you want to go on a weekend day, I would recommend making an appointment.

French manicure- in and out in under 45 minutes without an appointment. Pricing matches majority of…read morethe area. What I would call a success on a busy Wednesday afternoon. Spa is clean and staff is friendly enough. It's only been a few days so can't speak to how long they'll last but happy with the products of my manicure. Will be back.

My visit to the West Chester location was very relaxing from…read morethe time I entered and continued after my visit. The facial from O'riah was smooth, soft and peaceful. During the facial I could feel my face firming and feel youthful. Became a member and can't wait for my April visit!!!!

I work in a hospital and had been looking for ways to up my self care and comfort outside of work…read more I do the monthly membership and had 7 credits saved up from not finding time to go for awhile! I decided to do a 90 m massage today because with an extra added on (I did aromatherapy) you can use 2 credits. I had a massage with Mikecia (who said she was new there), and OMG. Seriously the best massage I've ever had. She was firm without being painful, used her forearms a lot, had such warm healing hands, and her technique was so varied and effective. She also was friendly but not chatty which I love for massages. I am fully going back to see her, but wanted to get her name out there because I always look on Yelp first to see if there are any standouts to schedule with.

Completely ruined my eyebrows :( told her to keep the same shape and only to take the extra hairs…read moreout. She thinned them out, and my eyebrows were thick! Very very frustrating and disappointing. Please go elsewhere to save yourself the heartache

Very clean! She was super efficient and listened to what I wanted. She checked in throughout the…read moreappointment to make sure she wasn't over threading my brows and keeping them as thick as I wanted. She even went back in a couple of times (without my prompting) to clean up a few missed hairs. She cares about the work she does and is incredibly affordable. If you're in the area I highly recommend.