We were very happy with the floor job that was done on our basement stairs and basement space. It…read morebasically involved removing old carpet and placing a new laminate floor from the very beginning in planning it and picking out the materials. The staff was extremely knowledgeable and easy to work with. The contractor that came out to do the measurements was on time and communicated well. And finally the installer was very easy to work with and did an amazing job very detail oriented and our project came out better than we would've ever expected. We were very happy with the results and plan to use Variety Floors of Caroll in the future for any of our flooring needs.

Can not say enough about how awesome this entire company is! From how kind and patient they were in…read morehelping us to pick out flooring to explaining the pros and cons of each type. When they came out to our home to measure they explained the entire process and even divided our quote up so we could do each room individually if we so choose. Install was a very clean, professional experience. All this and they were less expensive for a higher quality product! Highly recommend!

Brett and his team were amazing! They were very patient and helpful with choosing a color and…read morefinish especially given that my floors are maple and not oak. They were also reliable and very concerned about customer satisfaction. I highly recommend Quality Hardwood Floors!

I use this company in 2017 and again this year. Their work& quality is perfect and their prices are…read morevery reasonable. I highly recommend them.

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

I can't say enough about how well the crew worked to make sure that my vinyl plank was installed…read morecorrectly. Very skilled workers.

TC did a great job on my covered porches. I'll have him back next summer to knock out the garage…read morefloor. He's a one man band, with good experience who is dedicated to growing his business.

Thank you Thomas for getting our vinyl fixed. Very reliable, professional and polite individual…read more Thank you!

Quality of work by contractors. Poor. Communication between myself and Rite Rug. Poor. Timeliness…read moreon getting work done. Poor. I've had three crews out here each time. Something was done incorrectly. The last time the worker argued with me when I said I didn't like how something looked that he was supposed to repair. Communication with Rite rug is just apologies. I've had to call each time to see when they would come out to try and finish. First time out they didn't have shoe and two of the doorway pieces was put in incorrectly. Second time out they didn't have the shoe to replace the kitchen part. They only had the shoe for the family room and hallways. I also offered to remove items so he could put down the family room shoe and he declined. Later I found that he tried moving it himself and scratched multiple planks. Third crew out replaced the planks with scratches and did a half job on the kitchen shoe. Very disorganized in regard to Rite rug employees I spoke with and the crews. Will never use again and I make sure to let others know to avoid as well.

I just wanted to take the time and warn neighbors about Rite Rug in Lancaster. My Aunt hired Rite…read moreRug a few months agoto lay linoleum in her bathroom and washroom and carpet her basement after a water leak caused flooding. Rite Rug came in and the workers cut the linoleum outside and brought it in to install. After they left my Aunt and Uncle went downstairs to start putting things back and place and immediately noticed the linoleum had been cut quite short. Even after hanging up the trim, there was still about 2 cm cap all the way around the room. She called Rite Rug to complain and they did absolutely NOTHING about it, no discount, and did not come and correct. My Aunt and Uncle are almost 80 years old and I believe both are showing signs of dementia so after she hung up the phone she forgot about it. They were supposed to get back with her and never did. It is disgusting when businesses takes advance of good elderly people.

I cannot recommend Doug from Beeline Floors enough! He went above and beyond for us! He was…read moreincredible & did such an amazing job on our floors! He really took the time and effort to help us out when we were in a bind & we appreciate him so much for it! We are truly so grateful! Additionally, his prices were very reasonable and he's just an awesome, wholesome & caring guy! 10/10 highly recommend him for all your flooring needs!

Doug is an amazing person. I would give him more than 5 stars if I could. The quality of his work…read moreis outstanding. His knowledge of wood types and finishing is really impressive. The finished product and his dedictation is more than worth the money. Beyond that I just feel lucky we ever met him, he is such a kind person. If you are remotely on the fence about who to go to, call Doug at Beeline, you will not regret it. I wish we had more floors for him to do Nic and Heidi

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

I placed an inquiry on Yelp and J & E was the only one that responded. It did take several days for…read morean intitial introduction but once we got in contact the response to come out was fast. Jamie came out to look at the project and provide an estimate within a day after he responded to the inquiry. They began the work two days later. This was exceptional as I was not even getting a response from many other contractors or the few that did respond had a month plus lead time. Jamie and a crew of two others came out. I arranged my schedule to work from home. The day of the scheduled work I hadn't heard a confirmation on timeframe and reached out about noon. Jamie responded and said they were getting materials and would arrive shortly. I wished they would have given me a better timeframe and more direct communication at first but they came out and didn't cancel, which is more than other contractors I have tried to work with to complete the project. Once they were at the house they got right to work. They were pleasant to work with and had good manners. It ended up being a two day project. They were a lot more communicative on the second day of when they would be arriving. The work got completed but I wish there would have been more attention to detail. The work outside was good, it technically fixed the leak and they added some extra wood details but sanding the corners of the wood would have been nice. The mold was removed from inside, and I will say my wall was already at an angle, but the drywall repair is kind of raised up. I ended up taking off the trim work that was put along that wall and redid it myself. The caulking was above the trim and not smoothed out so I had to paint over it myself and now it is raised and makes my wall look bumpy. I wouldn't have minded touchup work as long as it was at least smooth. I am appreciative of their quick response to service (especially since I was dealing with mold and a water leak) but would say that detail to work quality should be taken into greater account. I feel like they rushed the work on the second day and I ended up having to finish a couple of things on my own and spending even more money.

Jamie is great to work with. He did the work the same day I called him for and did it very nicely…read more He is knowledgeable and knows what he is doing. I will for sure call him for future projects. Work: Microwave vent install to exterior wall.