Steve was great to work with. He was down to earth and gave a very thorough and honest inspection.read more

Wonderful! Highly recommend Steven for all your inspection needs. He was a tremendous help and…read moredelivered a very thorough and professional inspection report. It was very valuable to our inspection period. It was a pleasure working with Steven. He is very personable and responsive and was quick to schedule. Appreciated him getting us on the calendar so quickly as we had inspection period deadlines to meet. Overall, a very worthwhile experience. Thank you Steven!!!

Very friendly and GREAT to work with. Pays attention to detail and explains everything.read more

I did not appreciate the inspector showing up at my residence 1 hour early at 8am just because he…read moreis in a different time zone. Even with a lack of communication, it should be understood that this home is MINE, and does not belong to your inspectors. They are not entitled to come in my home any time just because they were hired by buyers. I did not appreciate that he had no respect for PRIVATE PROPERTY. The inspector allowed the buyers to bring a group of family members in four separate cars into my home. They treated my house like a public facility--using my personal toiletries, towels, and bathrooms without permission. I did not appreciate that no one was told to STAY IN THEIR CAR. How many onlookers does your staff need in an inspection??? I did not appreciate the said unwanted family members scraping their boots on the sidewalk before entering MY CLEAN HOME as if the home was already theirs and they could come and go as they pleased. They were obviously not helping the inspector with anything, they were just at my home to relax and invade my privacy. Most alarmingly, I discovered at 7:00 PM that my refrigerator/freezer had been shut off at the breaker. This level of carelessness could have resulted in significant property damage / food loss. When I was finally able to read the end result inspection list to my home buyers, it was noted that 2 breakers in the kitchen were not working, The inspector, Mark, shut the BREAKER OFF TO THE WHOLE KITCHEN, then requested that a licensed electrician come and fix them. I AM AN ELECTRICIAN. Wow ! Is this how you drive away home buyers ??? With stupidity? I am a licensed IBEW electrician. Would I honestly live here 11 yrs with broken outlets ??? And I really did not appreciate the inspector, Mark Ballge, allowing his clients, the buyers, and added family members, who did NOT OWN MY HOME, to come in and make themselves comfortable, forcing and wasting another extra hour of time into MY heavy schedule. They were not invited by ME into MY HOME and I should have been warned about this set up thru my realtor. Once again, they should have BEEN TOLD TO LEAVE. You have hired DISRESPECTFUL AND INCOMPETENT EMPLOYEES; disrespectful to HOME OWNERS, incompetent to home buyers, and I would never use your service or recommend it.

Ian is nothing short of excellent. Very thorough and extremely knowledgeable. The report was…read moredetailed and delivered quickly. I would highly recommend.

Working with Ian was great. I was not able to be at my inspection in person but he called me…read moreimmediately upon finishing at the house and walked me through the key items. Once I received the inspection report, he was available several times to follow up on my questions and was very responsive. The report is great as well, very thorough, easy to navigate and easy to share. In working with Ian, it makes you feel like he is someone you've known and trusted for years even though just met. Would definitely use again.

My realtor chose this company. The inspector was very accommodating and thorough. He explained…read moreeverything he found and made suggestions on dealing with the situation. He found things that my eye didn't. His name is Nic Robert's.

We were not satisfied with Gold Key. IMHO property owners should be on site while they do their…read moreinspection. In our case, that wasn't possible and we trusted this company the realtor uses. Plumbing issues were not seen in the basement and these pipes were not hidden. Electrical will be next...... What an easy way to make money for these inspection companies and not be responsible for the mistakes they make.

Jeff was incredible. He was professional, thorough, and took the time to answer all our questions…read more Jeff was encouraging and personable too. I highly recommend House Call to anyone and everyone.

I felt like they were affordable and provided a thorough inspection of my home. I appreciated how…read morequick they were with the inspection results as well.

Dave and Celeste had more knowledge about home structural issues and non-issues and the numbers and…read moreworkings of the business of real estate than anyone I've ever worked with. It's obvious their decades of fixing and flipping homes and running a construction business has given them exceptional, real world skills way beyond any other inspector I've ever worked with. They're fun to work with, fast, fair priced and thorough. I can't recommend them highly enough. I'd give 10 stars if I could.

Every interaction with Celeste was frustrating from her inability to understand how to send a text…read moremessage to my phone instead of my email, which she blamed me for, to her inability to answer simple questions like what the pricing of her inspection was without needing an extremely lengthy conversation in between my appointments. When I tried to explain that I only needed answers to very simple questions she became confused and continued talking. She struggles with being concise as well as polite. Despite the frustrating phone call, I greeted her kindly and went through with the inspection and at the end she told me that I was being rude because I didn't want to have an unnecessarily long discussion about what her pricing was. I just wanted simple answers. My realtor was so shocked because I had been kind to her during the inspection that she actually called me rude to my face that he was embarrassed and apologetic that he had recommended her. I would warn other realtors to take caution for the sake of their clients and customer relationships. And I hope for her sake she learns to be more curious, FAR more concise and a better listener.

The single inspector/handyman does not keep appointments. It seems to take forever for him to make…read morean appointment after contacting him by email, as he does not call you back. When you can finally get an appointment, you'll be lucky if he even shows up. He didn't show up at all for 4 appointments! Again, no phone call, no apologies. He has no respect for other people's time and conveniently changes his reasons for why his prior repairs didn't fix the problem.

We bought a rental in 2012 and discovered a possible Radon issue…read more Mr Hartsough came out an installed a non intrusive system that took care of our concerns and looks very nice. We were very satisfied with his workmanship and quality. I only recently read his negative review and thought I should add mine. I was searching for my receipt to keep in my file about my home. He performed our work in Mishawaka in February 2013.

These guys did an awesome job! They came to do an inspection on my home. Even went above and beyond…read moreand got rid of dead mice in my crawl space left by my regular pest control service! If I wasnt moving I would be switching my service to them immediatly! Thanks guys for a great job!

From the owner: Over 35 Years of Experience, Termites and General Pest Control, Residential and Commercial…read more