Was told 15 business days. It took 6 weeks. Not much communication u less you reached out to them. Only 1 person to do a total bath remodel, kitchen and dining room floor and kitchen backsplash. Two of the workers had less than desirable work. Finally got a great guy who had to redo some of the others work and he ended up completing the original work. YBC agreed to do additional work then backed out 2 days before they finished original contracted work. So we had to finish the project ourselves. Thank goodness hubby was a handyman previously. Would not do business with them again. read more

We were originally told in late spring that our small bathroom would be done sometime mid-June. For the entire month of September, we were told "next week." The time in between those months, we didn't receive any communication unless we specifically contacted them. It's now mid-October and they started tearing out the bathroom yesterday only for them to call off today due to one guy having a headache. we were also originally told our bathroom would be done in a business week. Now we are told 10 business days. It has been a constant run around with these folks and now one has offered any kind of consolation. This is a lot of money for a business to just not care about their customers satisfaction. read more

Our 100 year old house needs the porch banisters replaced. Do you have wooden ones that we can buy that will look like what's on there now.

Stay away from this place if you are looking for industrious employees, friendly service and competitive pricing. There sure are some lazy people working here, and they seem to be OK with that. I called on a Friday, at 4.10 PM, to get pricing on an item I wanted to buy. I was told that they did not have it in stock, nor did they typically stock it on a regular basis, BUT..."not to worry, sir...we can order it for you." That was the response I got. A good step in the right direction to secure my business. Unfortunately, that is where it pretty much came to a screeching halt. The employee I spoke to told me that he would have to call his supplier/distributor to get a price for me. So, I offered to wait and be put on hold while he called his supplier to get me the information so I could make a decision whether or not I wanted to order is. Ohhhh, but he didn't want to do that. He told me that he wouldn't be able to do anything for me until Monday. WHAT?!?! I asked some questions - Is your supplier closed right now, it is only 4:15? Answer: No. Will they not take your calls to get pricing after a certain time? Answer: No. So, with that I asked what seemed to be the problem. I then started to get this BS answer about how it was Friday and it was late in the day - blah blah blah. Yeah, but they are open 'til 4.30, right? Answer: Yes. So, again I asked what the problem was. All I got at this point was, "I will be able to give you a better answer next week on Monday." This was a person that didn't want to do a lick of work. I'm certain that it would've taken no more than 5 minutes, at the max, to put me on hold, look up this supplier's phone number, dial it and ask for a price; and he didn't even after to do that much work as I already gave him the manufacturer's part number for the item. Bottom line, this is a lazy home improvement center. They do not want to go out of their way to answer event the simplest of questions - "What does it cost?" My suggestion: Shop somewhere else! Deny them your business and your money and maybe, just maybe, they will get the message someday. read more

When we decided to remodel our kitchen, we called our friend at YBC who referred us to Murray. Murray did a super job working with us to redesign our outdated kitchen with classic materials. Our new floor is not cold like tile would be, though it is tiles- I love how easy it is to clean and looks super. We decided to go with a quartz counter, since it does not require the maintenance of other rocks. The countertop stays shiny and clean with only water and a dishcloth! The real focal point is our backsplash - Italian tile - changed from the original design I picked due to availability of tile (I would have had to wait at least 6 wks for it to come over on a boat from Italy...), and I cannot say it is not as good - I love what we have. Joe worked hard installing everything and making sure it was all plum and looked super. YBC is professional and I would recommend to anyone. We are soon having the den and dining room updated with crown molding and new floors from YBC. I am very excited. read more