Was totally misled by the store employee at the garage door openers. We realized when we got home…read morethe garage door opener was not going to work because we needed the extension chain and of course the store doesn't carry it. I return the item and told Mark at the counter about the situation and instead apologizing he said we can't know everything about all products in the store. I said sounds like you just don't care and he said I can't do anything about that. I went to Home Depot and got what I needed and had first class customer service.

Prices was on on certain things but I went for butcher block counter top nobody in the store helped…read moreme at all I think I saw two ppl actually working weird I left and went to Home Depot where they have more helpful employees

Stay safe here. The owner wouldn't let me send a very sick employee home during the pandemic,…read moredemanded I come to work when on isolation after I and most of the staff got COVID, and when that employee died, he just sent a two word text: "He's dead." Then he fired me for it (I guess? These guys never write anything down, and I'd never been so happy to get fired.), and lied to unemployment about it. Oh, and my forklift training was "this is up and down, this is tilt, this is back and forwards," and just leaving the building when the next vendor came. And I went ahead and did it without complaint, lol.

I'd like to give them three, but on the day I went, many customers were unmasked.  The way in was…read morenot encouraging enough about masks.  The staff was tired of asking folks to protect themselves and others.  While the store supports Christian programming on TV, they don't go very far to support or require Christian behavior.  The unmasked folks clearly had multiple underlying conditions, and were the folks we're trying to protect most, which was an irony lost of them but not to me. Surplus City is like Ollies, but a little broader and more idiosyncratic, if that is possible. They reminded me a bit of Building 19, but not as wild as Spags.   Makers would find lots of hardware and materials to use.  Prices were low enough you might try something to see if it works as a craft, hobby, or repair. I'll be back post-pandemic to browse at more leisure. Paul R.'s picture is helpful. it shows the entry, which is the downhill building of the two. To Mary: Most of what you suggested is correct (stay distant, don't touch your face, I would add in particular, your mucous membranes). Nearly any people who have been told by medical staff not to obstruct their own breathing should not be out and about. See the CDC web site. I fear that you misunderstand the medical and healthcare advice out there. I find that I am better informed when I follow the CDC, WHO, and PA public health rather than other sources. "If you think wearing a mask is going to stop a nano-sized virus you are kidding yourself". Technically, you are true, most masks do not stop 100% of viruses. On the other hand, if you mean that masks will not stop this pandemic, I believe you are incorrect. The CDC, PA Dept of Health, all the professors at Penn State Hershey, and Penn State Biology, and all the MD, PhD, RN/PhD, and MD/PhD that I talk to believe that masks can stop this pandemic if enough people use them. For your sake, and for ours, so we can get back to work and play, wear a mask to protect yourself (they are not perfect, but help a lot) and help others in case you are asymptomatic. Also, the virus is not nano-sized, but micro-sized. Nano is down by the molecule level, the molecular weight of this virus is not high, but does appear to be caught in significant amounts by most masks as it is thousands of molecules (see: https://nanohydroponicscom.files.wordpress.com/2016/05/nano-size-range.jpg?w=882), and Dr. Google. The science and engineering of how masks work relies on college EM physics. google for details. I suspect the electro statics also catch nanoparticles, and Dr. Google concurs.

The service and friendliness at this owner managed store is like stepping back 40 years in time. So…read morenice to have somebody wait on you who knows where everything is and is actually giving great customer service. I'd shop here before a box store any day.

Always "run" to family owned, operated Mallow's Hardware for considerate service. Much more…read moreconvenient than that trip across the city to the "box" stores. A locally owned business supported by those in the neighborhood.

I was having problems with my Green Egg, and the store sent Zak and Alex. They were professional…read moreand fixed the problem. They went back to the store with photos and continued to work on what could be done. They were cheerful, and I very much appreciated the work they did.

Super nice & helpful staff. They have a lot of the same stuff you'd find at the big box stores…read morewithout the need to enter the labyrinth. Would definitely recommend Ace in Duncansville for hardware, home, and gardening tools & supplies.