So far Young has been the worse experience in the service history in my life. I obtained his services through liberty home guard, a warranty company. He was a no-show for the installation a grand total of NINE times and for inspection one time. Allegedly the pump arrived last Thursday, June 13 on which he was going to install the same day. Not only he didn't show up, but he never called. These was a repeat Friday and Saturday, repeated on Monday, Tuesday, Wednesday, Thursday and Friday with not a single time he even letting me know he was not going to make it. I understand accidents happens but not even communicating, not on a single occasion! Not only that but I hired him to install a water pool chiller & gave him a $2179.04 deposit which by now I'm assuming I lost. I asked for him to return it so I could find someone else but time and time again he promised to do it and failed to follow through every single time with alleged car troubles and other personal issues. In my industry if I have car issues, I just rent a car and fulfill my commitments. I guess it's too much to expect personal responsibility and accountability. At the end seems he is in need for cash because as of today June 21st I'm considering that deposit as stolen money from me by him. If he there to deny this in a comment I can provide to anyone a PDF copy of all our conversations in which he promised and failed to deliver every single time for close to four weeks in a row. read more