Owner and volunteers act with questionable behaviour…read more In the Summer of 2019, I enrolled my 3-year old daughter in the Pre-Primary Ballet Class starting September 11, 2019. We had our free trial during the summer camps in July, and my daughter fell in love with the whole atmosphere as she loves to dance whenever she can. On Saturday, September 7, 2019 I received an email from the school confirming the class schedules for the new semester. My daughter's evening class was set to start as scheduled on Wednesday, September 11, 2019. Come the first day of class, my daughter has been talking about dancing nonstop since she woke up. While we were getting ready to leave, I get a call less than 2 hours before class starts stating that we will have to choose another day for class because there are only 2 students who enrolled. My wife calls back frustrated at this short notice and inquired why this was not mentioned to us sooner, especially since we had the confirmation email on the Saturday prior. The "volunteer" who answered advised she would give a message to the owner to call her back. The owner later calls me back instead of my wife. The owner explains that classes get cancelled all the time, and we have to get used to that in this industry. The owner then tells me that she is refunding my registration money and she does not want my daughter to be part of her academy, because they will not tolerate parents yelling at their staff. Firstly, this is completely inconsiderate for my 3-year old daughter who was excited to be a student at the academy. Furthermore, this allegation of my wife yelling at their "staff" is a blatant lie, as my baby monitor cameras recorded the conversation, and my wife was definitely not yelling, nor was she insulting. Our registration fee is not refunded immediately, and I had to send an email to follow up on this transaction 2 days later. The response I got from the owner was a forward for an email she sent to the other parent whose child was registered for the same class as my daughter. In the email she edits the name of the parent to "Good Customer" and the email indicates an offering to let the child attend another class on the same day, but for a different style of dance. The use of the edit for "Good Customer" is a Freudian slip, and passive aggressive behaviour from the owner. I called her out on this, and there was never any response or apology. Finally, if we were given the same offer as the "Good Customer", and then continued with the revised schedule, this matter would have been resolved by the academy. There was never any answer why this was not offered to us. That same day this altercation with the owner transpired, we drove down to another academy and registered my daughter. Why we didn't shop around for an academy in the first place is my own fault, because the atmosphere, and the people at the new academy are worlds apart in professionalism from CDA. (TL;DR - too long; didn't read) So to make this story short, choose a select few schools and take advantage of the free trial that most, if not all, dance academies offer to see which one seems best to you and your child. If you expect integrity, professionalism, and more than 2 hours notice of a class cancellation, you might want to stay away from a school that is in fact named "Chantal's Dance Academy Dance Academy."

Really discouraging experience that was met with an ignorant and disrespectful response from the…read moreowner (Chantal). Attended the studio for the first time, class was led by a teenager with no experience or ability to lead grade school children. Other student dancers exceeded the age of the assigned group by 4 years and the exercises were extremely inappropriate for their age (neck breaking flips and jumps). We were ignored the entire time by the instructor - not even an attempt to engage. When approached the owner she was dismissive and offered a different class as though it was our fault. We understandably decided to pursue another studio, but she refused to refund our registration fee and never responded back to repeat email correspondence. Highly discouraging experience and attitude from the owner. Not sure how the business operates with such ignorant attitude. I would look elsewhere. We were able to find a more personable, cheaper and far more appropriate studio.

My sister has been dancing with The Dance Loft for the last 2 years, we are amazed by her growth. I…read morewould recommend them to anyone looking for a dance studio for their child! Marcelle and Tiana are two of the most giving and caring people we know! 100000% would recommend

The Dance Loft - Aurora thought I would share our TERRIBLE…read moreexperience with this company. Our child attend for classes on Saturdays at a recreational level. The owners demanded that parents spend around $150 in makeup using their link to a company for the end of year recital. My wife enquired of the necessity to buy this specific brand and the high costs just for a one time performance for a 5 year old. The 20 year old co-owner basically told her that if she didn't like their policies, that she could find another dance studio. We can appreciate the need for the kids to look the same for a performance. My wife questioned the high costs and the specific brand only, as she was willing to colour match and use a product she was comfortable with for our child. Nevertheless, the rude and discourteous co-owner was swiftly put in her place for the way she speaks to clients/adults. Shortly after, the business sent out an email allowing parents to colour match the makeup for the recreational performance of the small children It goes without saying, we do not recommend this dance studio with their immature owners and poor customer service. I hope this was a one off experience and no one else has to deal with this.

Incompetent staff. Negligence in classes causing bleeding and scratches…read more Cancelled my son's class, and verbal abuse of identifying my son as "threat". I cannot imagine the mental consequences of these to any children that are eager to learn something new in life. The refund was incorrectly calculated, and was quoted by principal Ashley as "take it or leave it", who also threatened to tear the cheque apart.

This dance is managed and own by two sisters. Both dancers previously and went to unionville high…read more A notorious top notch arts school. Most ballet girls come out sweating so it's not a blah place. The competitive dancers are amazing even at a young age. They're amazing to watch at the recitals. The recreational dancers, mini dancers are all showed the basics first and they turn out really well at shows too! Totally recommend any parents who want to try their kids in dance to try AB out. They also accept boys.

These people are super with kids. They have a true passion for teaching dance.read more

From the owner: CBDA is a Performing Arts Dance School offering the highest quality instruction in a friendly and…read moresafe environment. We provide recreational and exam classes as well as our Award-winning Performing Company. CBDA welcomes students 3 years and older to dance, learn and grow in ballet, tap, hip hop, Acro, contemporary and kinder-dance.