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    4 years ago

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    People searched for Dance Schools 440 times last month within 20 miles of this business.

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    CDA Dance Academy - We have 5 performance spaces available for all our dancers.

    CDA Dance Academy

    2.3(3 reviews)
    3.0 km

    Owner and volunteers act with questionable behaviour…read more In the Summer of 2019, I enrolled my 3-year old daughter in the Pre-Primary Ballet Class starting September 11, 2019. We had our free trial during the summer camps in July, and my daughter fell in love with the whole atmosphere as she loves to dance whenever she can. On Saturday, September 7, 2019 I received an email from the school confirming the class schedules for the new semester. My daughter's evening class was set to start as scheduled on Wednesday, September 11, 2019. Come the first day of class, my daughter has been talking about dancing nonstop since she woke up. While we were getting ready to leave, I get a call less than 2 hours before class starts stating that we will have to choose another day for class because there are only 2 students who enrolled. My wife calls back frustrated at this short notice and inquired why this was not mentioned to us sooner, especially since we had the confirmation email on the Saturday prior. The "volunteer" who answered advised she would give a message to the owner to call her back. The owner later calls me back instead of my wife. The owner explains that classes get cancelled all the time, and we have to get used to that in this industry. The owner then tells me that she is refunding my registration money and she does not want my daughter to be part of her academy, because they will not tolerate parents yelling at their staff. Firstly, this is completely inconsiderate for my 3-year old daughter who was excited to be a student at the academy. Furthermore, this allegation of my wife yelling at their "staff" is a blatant lie, as my baby monitor cameras recorded the conversation, and my wife was definitely not yelling, nor was she insulting. Our registration fee is not refunded immediately, and I had to send an email to follow up on this transaction 2 days later. The response I got from the owner was a forward for an email she sent to the other parent whose child was registered for the same class as my daughter. In the email she edits the name of the parent to "Good Customer" and the email indicates an offering to let the child attend another class on the same day, but for a different style of dance. The use of the edit for "Good Customer" is a Freudian slip, and passive aggressive behaviour from the owner. I called her out on this, and there was never any response or apology. Finally, if we were given the same offer as the "Good Customer", and then continued with the revised schedule, this matter would have been resolved by the academy. There was never any answer why this was not offered to us. That same day this altercation with the owner transpired, we drove down to another academy and registered my daughter. Why we didn't shop around for an academy in the first place is my own fault, because the atmosphere, and the people at the new academy are worlds apart in professionalism from CDA. (TL;DR - too long; didn't read) So to make this story short, choose a select few schools and take advantage of the free trial that most, if not all, dance academies offer to see which one seems best to you and your child. If you expect integrity, professionalism, and more than 2 hours notice of a class cancellation, you might want to stay away from a school that is in fact named "Chantal's Dance Academy Dance Academy."

    Really discouraging experience that was met with an ignorant and disrespectful response from the…read moreowner (Chantal). Attended the studio for the first time, class was led by a teenager with no experience or ability to lead grade school children. Other student dancers exceeded the age of the assigned group by 4 years and the exercises were extremely inappropriate for their age (neck breaking flips and jumps). We were ignored the entire time by the instructor - not even an attempt to engage. When approached the owner she was dismissive and offered a different class as though it was our fault. We understandably decided to pursue another studio, but she refused to refund our registration fee and never responded back to repeat email correspondence. Highly discouraging experience and attitude from the owner. Not sure how the business operates with such ignorant attitude. I would look elsewhere. We were able to find a more personable, cheaper and far more appropriate studio.

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    The Dance Loft - dance_schools - Updated May 2026

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