Sky Zone is apparently run by kids, for kids, with the adults just there to hold the credit card…read more We waited in line, got to the front, and were then told, "You need to fill out the waiver first." Cool. Totally reasonable... except WHY WAS THERE NO SIGN SAYING THAT BEFORE WE WAITED IN LINE?! So naturally, we stepped out, did the waiver, and got right back into the same line. Nothing says family fun like completing a bonus round of queueing. The front desk staff also seemed to have very limited answers to some basic questions. At one point I wasn't sure if I was asking an employee or another kid who had just wandered behind the counter. The team leader (black girl with a different colored shirt) was particularly disappointing. She was extremely rude and had an attitude that seemed completely unnecessary. If you're in a leadership position dealing with families and kids, a little patience and professionalism would go a long way. Nobody expects Disney-level enthusiasm, but at least pretend you don't hate being there. Inside wasn't exactly sparkling either. The floors were already sticky before we even got through the entrance, which is an impressive preview of what's to come. And then there were two employees who were supposed to be watching the activity area but were standing around talking with their backs turned. To make things worse, they were loudly cussing while kids were around. Come on guys... you're literally at a kids' trampoline park. Maybe save the colorful vocabulary for the break room? Overall, the kids had fun jumping, which is really what saves this place. But the customer service, cleanliness, communication, and professionalism need some serious work. 2/5 stars. The trampolines are doing most of the heavy lifting here.

The jump zones are extremely worn, show immense signs of filth by the dirty black adorning the…read morecolored mats, the ropes "enclosing" the battle area are touching the mat it is "protecting", one of the battle sticks is deflated, there are three balls in the dodge ball zone, but the mats themselves are providing the support needed for all the movement happening. A group of 10-12 girls and boys appearing to range in age from 10-14 are cussing and hitting each other. It is clear this behavior is acceptable and allowed as nothing has been addressed. They are speaking loud enough for me to hear across the room. The staff look bored, with one ignoring the obstacle course zone while talking to staff in the next one. The unattended zone, with the climbing and obstacles, has zero staff looking at it or within it (she has her back to it talking to staff in the dodgeball area). Kids in the obstacle course area are hitting and pushing each other, knocking down a child as they run throughout the zone. Staff, for the most part, are attentive or at least looking in the direction of the zone they are within. Our daughter is enjoying herself and that definitely counts. We traveled the distance for her to enjoy the glow hour experience. She greatly enjoyed the glow experience in Tahoe and the safety of the kids were the only focus of the staff. The play structures and zones were well maintained and clearly seen soap of recent. This location and experience is definitely not that. It is unlikely she will return with me, this space does not allow me to feel comfortable.

Took grandbaby here. She is two and it was a bit overwhelming for her compared to the one that is…read morefree downstairs but she did enjoy the place cautiously. In time I know she will come to love the place as she gets familiar with all the equipment available for her to explore. Socks are required which they also can sell you some, there are bathrooms available and there are party rooms too.

Absolutely cute place! I went for a birthday party for my Goddaughter and this was perfect. My…read morebestie rented the party room (90 minutes) and the kids had unlimited play time (even after the party time). The staff were very respectful and helpful. I loved how the checked in and even gave us the countdown time. The play area looked very clean and the kids had tons of fun on the slides and climbing structures.

A great place for kids of all ages to play. There's something for everyone here. It gets pretty…read morepricey at $18 per visit and a few extra dollars for socks. There is a monthly membership available for purchase. The ball pit structures which is my son's favorite don't always work which gets frustrating. I don't think I'd ever buy a membership since not everything is functioning at all times. It seems pretty clean but I never see anyone going around to clean. The balls are definitely dirty so I'd be mindful of that. Not sure what their cleaning process is. Kids love this place. A great way to burn energy. Always plenty of parking but there's a usually a ton of homeless outside so it can be a little sketch at times.

Super cute establishment for the kiddos. Way bigger inside than it looks on the outside. Lots to…read moredo, and great place for play dates. Only con is the pricing on snacks and drinks as everything has an extreme surcharge (ex. Costco's Kirkland .25 cent water being sold for $3.21!) Other than that, I recommend this place.

This is my daughters second year at summer cool camp and she absolutely loves it. There is always…read morefun activities planned for the kids, learning, and of course the water Fridays. She always has a smile on her face when I pick her up. I highly recommend them

Summer Cool Camp is AMAZING! My son has been enrolled there for 3 years and is always excited to go…read moreback! Angela & Holly are the best, and make us feel so welcome! The program is a great mix of learning, activities and of course Fun! This is a wonderful place for kids to spend their summer, I highly recommend them!

My daughter has been going to Childtime for several years now, so we've experienced both the ups…read moreand downs over the years. I can honestly say that since Ms. Heather became the new director, there's been such a positive change. The staff seem happier, the kids seem happier, and the overall atmosphere feels so much more welcoming. This has been my daughter's favorite summer camp by far. She has absolutely loved all the fun activities and field trips, and it's been great seeing how excited she is every day. Overall, Childtime has provided a safe, supportive environment where my daughter has been able to learn, grow, and build strong social skills. She's now in the after-school program, but the preschool programs for 4- and 5-year-olds gave her such a strong foundation that really helped her succeed in kindergarten and continues to benefit her in school today. I also have to give a special shoutout to Ms. Elena. She has been a constant source of support since my daughter was very young. She's incredibly kind, caring, and genuinely invested in the kids. She is truly a gem and such an important part of Childtime. I'm very grateful for all of the staff and everything they've done for my family over the years. Thank you for creating such a caring place for children to grow and thrive!

My son has been going here for over 2 years , and the staff has helped shape my boy !!! Staff is…read morenot only attentive to the children , but great with the family ! This summers field trips , foam parties , science projects , and overall educational growth is just what you're wanting in this environment!

I am really impressed by this organization. The leaders are passionate about sports and providing…read morea quality program for the kids. The coaches are parents. The registration is also affordable. They also offer programs for kids located in Benicia, Fairfield, Suisun, Vacaville and Vallejo. The organizer Annie, is really friendly and professional. I look forward to signing my nephew up for this great Flag Football program!

The coaching staff is amazing!! Coach Grace has always been so helpful, and willing to always go…read morethe extra mile for her swimmers. The coaches are always making relationships with their swimmers, and help them not only be better at the sport but fall in love with it! I will always be apart of the Vacaville Swim Club.

This service is no longer answering phone calls. Might be closed due to corona pandemic.read more

We cannot say enough wonderful things about Kiddie Academy and the amazing staff who care for our…read moredaughter. Our daughter has autism, and finding a daycare where she is not only accepted but truly understood, supported, and celebrated has meant so much to our family. From day one, the staff has gone above and beyond to learn who she is, understand her individual needs, and find ways to help her feel comfortable and successful. They have been patient, compassionate, encouraging, and willing to think outside the box to help her thrive. They celebrate her accomplishments, no matter how big or small, and continue to encourage her to try new things and grow at her own pace. What means the most to us is that they see our daughter for the amazing child she is--not just her challenges. They recognize her strengths, celebrate her personality, and make sure she feels like she belongs. Knowing that she is surrounded by people who genuinely care about her well-being gives us such incredible peace of mind. The staff has become so much more than caregivers to our family. They have been part of our daughter's growth and have made a meaningful difference in her life. We are incredibly grateful for the love, patience, and dedication they show her every day. If you are looking for a daycare where your child will be cared for, encouraged, and truly seen as an individual, we wholeheartedly recommend Kiddie Academy.

ZERO STAR STORY -…read more I'm writing this review specifically to warn parents of young children who are considering Kiddie Academy for transportation to and from school. My 4-year-old daughter attended Kiddie Academy for only ONE WEEK, and that one week was enough for me to pull her out. Kiddie Academy was responsible for transporting her to her TK class in the morning and picking her up afterward. I never had concerns with afternoon pickup, but the morning transportation was a completely different story. On her very first day, there was confusion about which school she attended, despite all of her paperwork clearly stating the correct school. Throughout that week, she was also arriving at school 10-15 minutes late. The final straw was when Ms. Mel casually informed me, "We got in trouble this morning because they found your daughter wandering the school campus by herself before she made it to class." When I questioned how that could happen, the explanation I was given was, "We told her to get in line." Ms. Mel also explained that their bus drivers are unable to get off the bus to help young children get to their classes. She is FOUR YEARS OLD. If your transportation policy does not allow your driver to get off the bus, then there should be another procedure in place to ensure a four-year-old is safely transferred into the supervision of school staff. Telling a four-year-old to "get in line" and driving away without confirming that she safely made it where she needed to go was completely unacceptable to me. I pulled her out immediately because I no longer trusted Kiddie Academy to transport her safely. When I raised my concerns with Ms. Nickole, I was also extremely disappointed with how the situation was handled and felt the response and apology were unprofessional and dismissive given the seriousness of what happened. I'm sharing this because other parents deserve to know about my experience before trusting this facility with transportation. My daughter was there for only one week, and that was one week too long. I would never recommend Kiddie Academy to anyone I love or care about, especially if you are relying on them to safely transport a young child. Response to owner: I want to clarify that the complaint being closed as "unsubstantiated" does not change what occurred. That is exactly why I question whether the lack of documentation is designed to protect the children or protect the business. A four-year-old being found wandering a school campus unattended after transportation should have warranted formal documentation and immediate notification to the parent--not a casual comment later. Your response also suggests that young children benefit from "fewer transitions." Kiddie Academy offers transportation to young children. If your transportation procedures cannot safely accommodate a four-year-old, then that service should not be offered to children that age. Responsibility should not be shifted onto parents for utilizing a service your business provides. A licensing investigation resulting in no citation does not erase what happened or what was communicated to me by Kiddie Academy staff. Parents can read both sides and decide for themselves whether this is the level of supervision and accountability they are comfortable with for their child.