My dog loves going to Waggerz as do I. The staff is friendly and knowledgable, and my dog comes…read morehome happy and tired from daycare every time. I have also boarded my dog there. The main reason I chose Waggerz Lounge a couple years ago was based on the fact that they don't kennel the dogs, I received several positive reviews from co-workers/others who send their dogs there, and they don't require a reservation for daycare. My dog is fine at home, but I like to bring him in to get his energy out, or on a day where I won't be home at night, etc, so it's not always the same time. He can't contain his excitement on the ride or on arrival. When he comes out at the end of the day, he's happy and fairly quickly will be fast asleep from all the play. As a comparison to Waggerz, I moved out of state for a few months, and needed to use a new daycare near there. I chose one with positive reviews and they even had webcams to check in on your dog. I found there that many of the staff did not seem excited about working there and when I turned on the webcam, I could watch dogs being ignored or pushed away from the employees. Most of the time I couldn't find my dog. Eventually they said he was 'too energetic' and 'didn't get tired enough' and they would kennel him to try and chill him out. When I returned to MA recently, I was no longer as close to Waggerz so I went to visit a daycare that is literally less than half a mile to my house. Upon arrival, I could see some dogs outside, maybe 15 or so. When the woman toured me through, she showed me the empty playroom. We then went to the kennel room. There were easily 40 dogs in kennels barking. She said they'd rotate the dogs throughout the day, but clearly the majority of them were just in a kennel all day. My dog is fine at home, I bring him to day care to play, socialize, and tire himself out. A kennel would not do that. Now I drive an extra 10 minutes past work to bring him to Waggerz. To folks that complain they are expensive, their prices are in-line with or cheaper than the options closest to me. If you pre-pay for a certain number of sessions, it only gets cheaper. And for the fact that your dog has caring attendants and gets to play indoor and out the entire time they are there, it's worth it! To folks that complain their dogs smell afterwards.. they are dogs! Actually, surprisingly, my dog usually smells pretty good on return. But I certainly wouldn't expect a dog running around all day, rolling around with other dogs, to not smell like dog. No big deal. If it's bad, he gets a bath or gets one the next time he's at Waggerz. Do they have kennels in there, yup. Cause sometimes you need them. My dog got kenneled immediately once when he showed signs of kennel cough. It was necessary for the safety of the other dogs and I was called to pick him up. Luckily it turned out it wasn't, but they made the right call for the best of all the dogs (my vet agreed completely!). For drop of times, I'd say this is the one area Waggerz could approve, and this relates pretty exclusively to boarding. Drop-off/pickup times do not allow you to attend work that day because they are mid-day. You can drop-off early or pickup later if you pay for the extra time in day care. It would be nice if it included the morning of day-care, at least on the day you drop-off, but it's not required. My new puppy will be making his first visit there tomorrow. Can't wait! TL;DR Waggerz is great. Staff knows what they are doing and your dog gets to play all day. If they are boarded, they don't get stuck in a kennel and someone actually is there overnight. Visit yourself and take a tour before you believe the negative reviews.

I was seriously thinking of bringing my dog here, but forget it. Took a ride there today for their…read more11:00 tour, as per their website, and was told they were not doing tours due to Covid. I was assured I could still bring my dog, but I would not be allowed to see the facility at all. When I balked a bit, the person told me she would be very happy leaving her pets at a facility that she can not check out beforehand, and I should too. WHAT???? Isn't visiting a facility the first thing you should consider before leaving your dog there??? So a wasted trip because no one can bother updating the web site to say you can never see inside.

Paul and Sally are the best!! They take well care of my 1 year old French Bulldog named Otto! As a…read morebusy nurse who travels frequently for work, I was caught in a jam. Paul and Sally came to the rescue and cared for Otto day and day out. I'm so please with there service that they are my go to for dog care! If you are looking for pet services consider giving them a call! Thanks guy! - J. And Otto

From the owner: Sallywags Pet Services provides care for your furry and feathered friends! We provide reliable and…read moreprofessional dog walking, overnight care, and pet sitting in Worcester County. We go to great lengths to ensure your pet is safe, happy, and well cared for. Unlike other agencies, we provide transportation to and from pet appointments, help with medications, provide overnight pet sitting right in your home, and use a professional pet portal to schedule appointments and share information with all our clients. We are insured, bonded, and CPR trained.We offer daily visits for your pet, which may include walks, feedings, play times, or just good company, depending on your needs. Our goal is to provide flexible, customized service for our clients so we always consider different areas if there is increased demand in those areas. As a family owned and operated business we truly believe in going above and beyond in caring for all pets and their owners. Care is everything so setup an interview with us for a FREE consultation, or check out our rates and services today.

Old English Sheepdog Bruce here:…read more Whenever my mum and dad are unavailable, Laurie at Just Paws Walking jumps in to pamper me. She takes me for walks, feeds me, plays with me in the backyard and sometimes, if mum and dad are gone for really a long time, she stays overnight with me. I love being spoiled! Laurie is a great leader and I look forward to her prompt arrival and excellent treatment. She always takes wonderful care of me. We have a jolly good time. If your uprights are looking for a little help, I highly recommend that you have them contact Laurie straight away. Cheerio.

Laurie/Just Paws have been a wonderful support and trainer for our puppy, Ruth!! We highly…read morerecommend Laurie, her calm, direct and observant and dynamic approach are highly effective. She's done an amazing job training us and our puppy!!

This is the place that you WANT to take your dogs to! When boarding, your dogs will be happy and…read morecared for. If sending your pets for grooming, they will look amazing! My dogs are family. We have been using Puttin on The Ritz for years and will happily continue to do so!

From the owner: Puttin' on the Ritz is a contemporary and beautiful dog grooming spa designed to pamper your…read morepooch.Our groomer, Toni Coppola is an award winning dog groomer who will indulge your pup in the best cleansing products, grooming tools and state of the art technology.As president of New England Pet GroomingProfessionals (NEPGP) Toni brings a wealth of knowlege and experience to her dog grooming. We offer a range of products, services and accessories, from holistic and stylish grooming, we can board your dog while you are on vacation, we also offer a collection of accessories for your pet.

We have been so pleased with Shauna's care of our 9-month old dog. She has been flexible with our…read morefamily's needs by taking our pup on training walks during the day while we are working from home. Our dog absolutely adores her and looks forward to each one of her visits. She is fastidious with regards to his safety. I can't recommend her highly enough!

Shauna was a GREAT help to me and my cat, Blue! I contacted Shauna regarding my elderly cat who was…read morerecently diagnosed with thyroid disease and having some behavioral issues, like pooping outside of the litter box. Since we couldn't meet in person, she helped me remotely by phone. Not only is it obvious how much she cares for animals, she had a very good understanding of both emotional and physical illnesses in cats and was able to offer me effective advise regarding daily routines, diet, supplements, food/litter location etc. She also educated me on the importance of having my indoor-only cat wear a collar w/tag at all times. She brought awareness to me of the dangers our pets face if the unexpected happens - i.e. house fire, lost etc. I am so grateful for Shauna and highly recommend her!

Well I gotta say, I'm stoked there's a good pet food store without having to drugde through to…read moreWorcester or fate jumping on the highway just for puppy foods.The selection of foods, both dry, fresh, frozen and raw is actually kinda astounding for the size of this place (which is also surprising when you walk in and see there's a hidden cat section) Meow! I have 4 dogs with all different kinds of issues and allergies to food. Its been extremely challenging finding the food that doesn't bother them all and I can free feed them from the same dishes without worry. Fortunately I found the right brand (Origen if you haven't gotten them on this brand, then do it soon - its worth the high price tag for dry food-seriously no joke) They sell it at basic retail price - probably lower than you will find without going on the interwebs..so that comfort to your wallet. They have all of the Lupine collars, harnesses and leashes - another brand if you haven't caught on to ... you are what they call "behind the times" in the doggie world. Great selection of (expensive) toys from all the top brands and lots of selections on treats ( especially those that don't bother their bellies - and are low in calories) As far as the service goes - I noticed the sort of standoff-ish mean high school girl stares, ,,,from high school girls ..but was met with with much more pleasant service from another staff member that checked me out and made sure I knew about the frequent buyers program that oriijen does ( Fromm and some other good pet food companies do it) I was impressed as I was going to ask her about it first, and they will actually keep your receipts there as proof of purchase so you dont have to snip and save the barcode UPCs on the bags.. After 12 bags you get a free one. I know I've totally thrown out tons of these! So that was a nice touch that will have me coming back.

Just called to make an appointment for my Great Pyrenees and they told me they werent taking…read moreappointments for big dogs!!! Discrimination! Didn't have the option of leaving a no star option. Very disappointing as a past customer with my previous dog.

I wouldn't trust my pets with any one else. Kim puts her whole heart into her business, and her…read morelove for the animals in her care really shines through. She has watched our cats (and our dog who has since passed) for many years, while we are away. They are happy to see her come to the house. I know they are well cared for, and it takes the worry of being away, away!

Kim is an incredible pet sitter! We have a very old cat (20 years) who cannot really hear, which…read moremeans he doesn't come down to eat when the pet sitter arrives. Kim patiently looked through all his hiding spots (even finding him in an old favorite that he hasn't used in awhile!) to make sure he had the chance to eat. She also graciously took care of a truckload of packages that unfortunately arrived just as we left town. Our cats are always very clearly cared for by Kim- when we return they are relaxed and calm, not anxious or worried. I feel that pet sitting requires a very special person, and Kim is that person. We have had a lot of pet sitters in our 20+ years of having pets, and she is the best.

Kristen has been a conscientious and reliable caregiver/minder for our various flocks of chickens…read moreover many years. She has been adaptable and resourceful. Good prices and very professional! Highly recommend!

Kristen took care of my troublesome duo (2 pom/chi mixes :) with great care! One of our dogs is a…read morerecent rescue and is fearful of strangers - she took the time to let her warm up and they became fast friends. I got updates, confirmation and came home from a trip to two very relaxed and happy dogs. She's great!