Recently, we ordered 16 flower arrangements for my mom's funeral ( around $2500.00). We chose this place in particular as it used to be owned by a couple we knew. Before we placed the order, we told them that absolutely nothing could go wrong. Tammy promised "don't worry." But on the DAY of, disaster strikes. There are so many mistakes. First, some of the flower arrangements was not fresh. Secondly, three of the flower arrangements from family members which were supposed to come in white ribbon with handwritten names on it got wet. They ended up just reprinting it on cardboard without letting us know beforehands. We wanted them to have it done in the proper way (print that on a white ribbon). They went back, redid and sent it over to the cemetery (although it was late). After fixing it, one of the ribbons were still written incorrectly.
They went back again to have that done once more. Finally, after 3 trips to and from the cemetery, the ribbon issue got fixed.
Alongside, one of the sixteen flower arrangement's names were also written incorrectly.
We called them the following morning : they first blamed the weather, saying that it was the rain that got it wet. Then they blamed the driver and the girl who took care of our orders, saying she was newly employed and did not have much experience, resulting in the many many mistakes. After all this happened, their boss, Sherry, made no effort to contact us in the first place. She let Tammy handle everything instead. After a couple phone calls with Tammy in which she represented 'YOU AND ME " FLOWER FLORIST , it seemed like she couldn't solve the problems. We insisted to speak with her boss directly. After getting a hold of her boss, she denied any responsibility, pushing it onto the driver and the girl who took care of our order. She did not admit to doing anything wrong.
We urge everyone think carefully before you step into this store.
Mom's funeral was supposed to be special, seeing as it is the very last time we see her, but it was all ruined by the many mistakes this floral place made. read more