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York Recreation Complex

2.5 (2 reviews)

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6 years ago

Helpful 16
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7 years ago

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Carolina Ninja Academy

Carolina Ninja Academy

4.8
(8 reviews)
35.3 mi
Walk-ins welcome
Committed to satisfaction

Seemed like a great spot for kids to have fun indoors! Thought it was cool to see that there are…read morekids who actually come here to learn and compete as well. I was here for a birthday party. The toddler area seemed pretty minimal and the kids seemed bored and wanted to be in the area with the bigger kids. Employees were friendly and did a good job monitoring kids during play.

We had a great experience at Ninja Nation during their open gym promo day (half off regular…read moreadmission!). The location was easy to find, and the parking lot was spacious and well-kept. Inside, the facility was clean and organized with a solid variety of obstacles for the kids -- and even adults -- to enjoy. Everything felt safe, and it ended up being a great workout for the whole family! The staff was friendly and informative from the moment we walked in. Signing waivers was easy with multiple desktops available, and there were snacks for sale and a comfortable sitting area for parents to relax and watch. I also really appreciated the clean restrooms -- especially that they had a changing table, which made things much easier with my 7-month-old. I want to give a shout-out to a young girl on staff who was so sweet and attentive to my daughter. She helped supervise the kids and made sure they were having fun and staying safe. Unfortunately, the team doesn't wear name tags and I didn't think to ask for her name, but she stood out! Two male team members also stepped in to help my husband with quick demonstrations and explained how to complete certain obstacles -- which was super helpful. My only small critique would be the limited space for the 1-3-year-old area. It seemed more suitable for children 1 and under. All in all, we had a wonderful time and will definitely be back!

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Carolina Ninja Academy
Carolina Ninja Academy
Carolina Ninja Academy

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CSD Community YMCA

CSD Community YMCA

3.1
(8 reviews)
10.8 mi

I joined and had the tour - incredible opportunity and fantastic location to work on getting back…read morein shape! I'm looking forward to meeting new people and trying different activities! Online opportunity to schedule classes and activities make it easier to fill my calendar!

Be cautious about poor communication from the front desk staff, inflated membership fees, and the…read moreabsence of affordable options for loyal members. My family and I have been using this facility intermittently for over six years, primarily on a more regular basis. Like many working families, we don't always visit the gym as frequently as we would like, which can make the expense seem impractical, yet we opted for autopay for convenience. We often paid $90 a month for several months without utilizing the gym. Recently, we tried to reactivate our membership after it had been inactive since December 2023. It was confirmed that our family's information for eight members was still in the system, and we were told we could continue using our existing membership cards. We were advised that we needed to pay an outstanding balance of 90 plus pay the prorated amount to reactivate our membership. I was very disappointed and felt misled when I returned within 15 minutes to make the payment as instructed and found that I was charged 165 in addition to the 90 balance! When I questioned this discrepancy, I was informed that there was an additional $100 membership fee. The front desk employee, Casey, explained that they do not provide any discounts for long-standing members, regardless of the duration of membership or the many months we have paid without using the facility over the years. Furthermore, there are no discounts or sliding fee scales for larger families. This organization shows a lack of community awareness and empathy for working families on tight budgets and it appears they will engage in deceptive practices without hesitation. If I were to calculate the months we've paid $90 without utilizing the facility, it would easily cover at least ten or more membership fees.

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They close more and more of the pool every day we come here for no reason and get crammed in the kid pool
They close more and more of the pool every day we come here for no reason and get crammed in the kid pool
Free Weights.
Free Weights.
Pool

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Pool
Pavilion Recreation Complex

Pavilion Recreation Complex

3.5
(12 reviews)
61.4 mi

Customer service is horrible and slow. The open skate is dangerous with nobody watching. Kids…read moresmash into other kids

There is absolutely zero organization or communication among the staff. When you check in there is…read morezero mention of any amenities, no one asked if we needed a walker, nobody told us where to go to check in for skates, nobody told us about the bounce house; ZERO communication. Slapped a bracelet on our hands and yelled NEXT! Spoke to Will after finding out from another patron that you have to go request a walker, Will is entirely incompetent, rude, and apathetic to guests. I asked for a walker, he told me to go to the next line. I get to the next line, wait for my turn, and they said they have no walkers. ZERO communication. Nobody knows what's going on. I voiced my frustration with the complete lack of communication, and the employee named Will literally said, "sorry, not my problem. Maybe you'll get lucky and someone will turn in their walker early." So a few minutes later I checked back in the first line that I was originally told to go to for a walker; there was one left. Was told by the young guy there (didn't get his name) to go to the second line to pay.... I wait my turn, get to the front of the line, Walker was gone. Repeat 2 more times. Finally I talked to Alicia, who unbelievably enough was a manager. Told her about the 20 minute runaround I experienced with her employees. She smirked and said, sorry there's nothing I can do. I said are you the manager? She said yes I'm one of the managers. I said well you can train your employees better to start. She smirked again and said, "I have no power here, sorry." I said, you just said you're a manager? She said I am one of them. I said, what is your name? She laughed and said, "Alicia. And you can write whatever you want about me; I do not care. This isn't even my main job." I said I would like a refund, we are leaving. She said do you have your receipt? I said, my husband threw it away. She shrugged and said, "sorry. Nothing I can do if you don't have your receipt." And sat there smirking at me. UNBELIEVABLY HORRID customer service!!! Will needs to be trained, and Alicia needs to be fired.

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Pavilion Recreation Complex
Pavilion Recreation Complex

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York Recreation Complex - recreation - Updated July 2026

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