Cancel

    Open app

    Search

    York Recreation Complex

    2.5 (2 reviews)

    York Recreation Complex Photos

    You might also consider

    Recommended Reviews - York Recreation Complex

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 years ago

    Helpful 16
    Thanks 0
    Love this 16
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    CSD Community YMCA

    CSD Community YMCA

    3.1(8 reviews)
    10.8 mi

    I joined and had the tour - incredible opportunity and fantastic location to work on getting back…read morein shape! I'm looking forward to meeting new people and trying different activities! Online opportunity to schedule classes and activities make it easier to fill my calendar!

    Be cautious about poor communication from the front desk staff, inflated membership fees, and the…read moreabsence of affordable options for loyal members. My family and I have been using this facility intermittently for over six years, primarily on a more regular basis. Like many working families, we don't always visit the gym as frequently as we would like, which can make the expense seem impractical, yet we opted for autopay for convenience. We often paid $90 a month for several months without utilizing the gym. Recently, we tried to reactivate our membership after it had been inactive since December 2023. It was confirmed that our family's information for eight members was still in the system, and we were told we could continue using our existing membership cards. We were advised that we needed to pay an outstanding balance of 90 plus pay the prorated amount to reactivate our membership. I was very disappointed and felt misled when I returned within 15 minutes to make the payment as instructed and found that I was charged 165 in addition to the 90 balance! When I questioned this discrepancy, I was informed that there was an additional $100 membership fee. The front desk employee, Casey, explained that they do not provide any discounts for long-standing members, regardless of the duration of membership or the many months we have paid without using the facility over the years. Furthermore, there are no discounts or sliding fee scales for larger families. This organization shows a lack of community awareness and empathy for working families on tight budgets and it appears they will engage in deceptive practices without hesitation. If I were to calculate the months we've paid $90 without utilizing the facility, it would easily cover at least ten or more membership fees.

    Photos
    CSD Community YMCA - They close more and more of the pool every day we come here for no reason and get crammed in the kid pool

    They close more and more of the pool every day we come here for no reason and get crammed in the kid pool

    CSD Community YMCA - Free Weights.

    Free Weights.

    CSD Community YMCA - Pool

    See all

    Pool

    Pavilion Recreation Complex - Nicely done

    Pavilion Recreation Complex

    3.5(12 reviews)
    61.4 mi

    Customer service is horrible and slow. The open skate is dangerous with nobody watching. Kids…read moresmash into other kids

    There is absolutely zero organization or communication among the staff. When you check in there is…read morezero mention of any amenities, no one asked if we needed a walker, nobody told us where to go to check in for skates, nobody told us about the bounce house; ZERO communication. Slapped a bracelet on our hands and yelled NEXT! Spoke to Will after finding out from another patron that you have to go request a walker, Will is entirely incompetent, rude, and apathetic to guests. I asked for a walker, he told me to go to the next line. I get to the next line, wait for my turn, and they said they have no walkers. ZERO communication. Nobody knows what's going on. I voiced my frustration with the complete lack of communication, and the employee named Will literally said, "sorry, not my problem. Maybe you'll get lucky and someone will turn in their walker early." So a few minutes later I checked back in the first line that I was originally told to go to for a walker; there was one left. Was told by the young guy there (didn't get his name) to go to the second line to pay.... I wait my turn, get to the front of the line, Walker was gone. Repeat 2 more times. Finally I talked to Alicia, who unbelievably enough was a manager. Told her about the 20 minute runaround I experienced with her employees. She smirked and said, sorry there's nothing I can do. I said are you the manager? She said yes I'm one of the managers. I said well you can train your employees better to start. She smirked again and said, "I have no power here, sorry." I said, you just said you're a manager? She said I am one of them. I said, what is your name? She laughed and said, "Alicia. And you can write whatever you want about me; I do not care. This isn't even my main job." I said I would like a refund, we are leaving. She said do you have your receipt? I said, my husband threw it away. She shrugged and said, "sorry. Nothing I can do if you don't have your receipt." And sat there smirking at me. UNBELIEVABLY HORRID customer service!!! Will needs to be trained, and Alicia needs to be fired.

    Photos
    Pavilion Recreation Complex
    Pavilion Recreation Complex

    See all

    York Recreation Complex - recreation - Updated May 2026

    Loading...
    Loading...
    Loading...