Don in Service was very helpful. We test drove my Escape and he was able to diagnose the problem.read more

Oil changes can be scary and the young stud Brendan who works there just made me feel so safe and…read morecomfortable the entire time I will recommend this place to everyone I know. I left with more than just new oil... I left with a friend. Thank you Brendan for saving my life.

Excellent oil change experience with new Grand Cherokee. Efficient. Done in 45 minutes. Car was…read morereturned clean and inspected This dealer is where I come for good servicr

Maybe recommendable for sales. NOT for service!! Here today for 1st & last time!! EXTREMELY POOR…read morecustomer service from the following: Rob Molitor, QUITE arrogant, flippant mouth, & dismissive!! Olivia Parker, too busy to provide the writeup service even though she's the specific advisor I selected during scheduling! The ONLY saving grace if I can call it that, is/was Eric Jeter. However, by the time he was able to assist the poor taste damage was done!!

Great service. Rich was able to get us financing for a great used car. We were turned down at…read moreseveral other dealerships. I sent a coworker there and he bought a car also.

At this point, if I could give a zero I would. RIGHT after…read morepurchasing a used vehicle from them. An oil leak was found. After MUCH discussion, they agreed to look at it. They said it wasn't oil it was transmission fluid and the vehicle needed a new transmission. A used transmission was put in, at MY expense!! My understanding was that it was a refurbished transmission. I was not told that it was a used transmission, until I picked up the car and paid the bill and was forced to sign and AS-IS agreement to get my car back.No one told me how many miles were on the used transmission. Nor was I given any paperwork nor the opportunity to purchase a warranty. The next day, I discovered the original oil leak still existed. (It seems it was never the transmission.) They changed the oil seal. Now a few months later the used transmission has failed. Leaking all over the driveway. Suburban Nissan said "sorry not our issue!!" They charged me to put a used transmission in the vehicle that did not need one!!! They led me to believe it was a refurbished transmission, not used! They did not inform me how many miles were on the transmission, did not give me any options on choosing a different transmission and did not give me the opportunity to purchase a warranty. And now the transmission, they just put in my car has failed. Estimate is $6000+. They deny all responsibility. And all assistance for help. I highly recommend people DO NOT go to this dealership. NOT FOR new, NOT FOR used, NOT for any type of service. They are as unethical as it comes. They sell junk vehicles and then hide behind their AS-IS paperwork. They know they are wrong, but do not care. Not about their customers, not about values or ethics. STAY AWAY. There are plenty of stand up dealerships. This is NOT one.

First I went to their FARMINGTON location. I found the car I wanted online and sent in my…read moreapplication. Jeannie called me back within an hour with an approval (and my credit sucks). She sent me the Carfax right away by email! I don't know what other reviewers were talking about no pre-inspection allowed. Jeannie was more than happy to accommodate me in allowing me to take the vehicle to my own mechanic before I ever signed a thing! Most dealers will not let you do this. After I got the "ok" from my mechanic, I let Jeannie know the A/C wasn't working, she would not let me take delivery until it was fixed. I was impressed, this is not your typical lot. When I arrived the next morning, all my paperwork was ready and I was explained everything while Jeannie signed me out. I got the one year unlimited mile, power train warranty and great financing that fit my budget exactly. I told her where my payments needed to be with the money I has to put down and she got it for me. Very impressed- this is a great place to get a used vehicle without the stress of worrying if you are getting scammed or not. Quattro Motors in Farmington on Grand River is the real deal! I want to thank Jeannie especially for such a great experience. Highly recommend to anyone.

I have purchased 3 cars from Quattro Motors FH location with the help of Jeannie, she is absolutely…read morethe very best! Very honest and Very Trustworthy. The cars have always been VERY CLEAN and we'll maintained. I highly recommend you see Jeannie at Quattro Motors in FH.

Every time I go there the service is great the pricing on the other hand need to be looked intoread more

I have purchased cars in the past and by far this was the best experience I have ever had. My Sales…read moreRepresentative was Joe Wendt and our Finance Specialist was Helen. They never acted pushy and they both seemed to be honest and trust worthy. Fox Buick GMC is more concerned with you leaving with a solid vehicle and not with a lemon. I had visited previous dealers earlier in my search and all of them tried to push me out the door with vehicles that had major issues. Another dealer tried to convince me that an engine issue was a simple right front tire problem. Yet another dealer tried to sell me a car that whenever you turned the steering wheel, there was an awful shrieking noise. Joe did an excellent job assessing my needs. I went in with a specific idea of buying a Chevy Silverado. While waiting for one to come from the back that I could look at, he suggested I try driving a Ford F-150 just to pass the time. As it turned out, that was the best vehicle I had driven on my multi-day search. In the end, I went back to Fox and purchased that truck. I would highly suggest this dealer and in the next few years when it is time to replace my wife's car, I will inform Fox well in advance so they can keep their eyes open for what we need. I will definitely use them for all my car purchase needs. If you can get Joe, I highly recommend him.

I was scared to go here because of all the bad reviews, but they had the exact Sienna I was looking…read morefor, so I went in and test drove it. The car was as advertised and I bought it that day. Alex and Alex took care of everything and I got a better rate than my bank was offering. I had a great experience.

Purchased a vehicle here. I live in Illinois and the drive was about 4 hours so I dealt with Joe…read moreLehr via email and text for about a week before driving out there. He answered every question I had and sent pictures of whatever I asked. He worked with me on the price and that was pretty painless. Now I'm not going to say they'll knock off like 8 grand on a 40 grand car but they will work with you within reason. Paperwork was mailed to my local dmv, but i would've preferred they just handed me the title there. Another thing was that I didn't see Joe when I got there. It was a different salesman as Joe only does online stuff. Otherwise would've gave them 5 stars. Either way, easy purchase and paperwork. I would drive 4 hours one way to buy a vehicle from here again in the future.

My car was serviced quickly. I enjoyed their customer service. I was able to book my service the…read moresame day.

I bought a used 2023 Audi A5 from Audi Novi. I feel that I could have just purchased one from an…read moreindividual vs this dealership and saved money. The dealership was aware that the brakes needed to be replaced when I bought it, but they did not disclose that the car needed this $3200 service when I bought it. The only reason I found out about the brakes was because 4 days after I bought it, the car broke down for what was a warranty repair. So I had it fixed at Audi Novi. The service department sent me the inspection report which listed the brakes failed inspection. When the keys needed new batteries on the second day I owned it, that was an indication of things to come. When I confronted the salesman about it, he said, "Didn't I show you the inspection report?"Well, no, he hadn't. Nor did he have my signature on the report in the dealership file. When I asked for some help with this since it was not disclosed, the Sales manager declined to provide any remedy. Buyer beware. Apparently it is Audi Novi practice to sell vehicles with known issues and not disclose them. I wish I had read the other 1 star reviews here because there's an obvious pattern. Now, I'm waiting for the next shoe to drop because they know things about the car I don't know, and given the way the engine failed that caused me to need it serviced, I'm suspicious whether it was just enough to cause a problem that would lead to them getting me in for service. I prepare myself for this with a purchase from an unknown individual but not a dealership.

I got a great deal from Sky Auto on a 2014 F150. I was very pleased with the straightforward…read morebusiness practices, and notice the complete lack of pressure sales techniques. After the purchase, the vehicle had a small issue and, good to their word, they took the vehicle to a service-center and got the issue resolved for me. Everything they said they would do, they did, including after the sale! Two brothers operating this business clearly care about their business reputation and this shows in their business practices. I recommend this place for a good deal on a used car.

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.

My car had engine emission system light on over the week end. I was seeing in forums about the…read moremodel might have faulty fuel injector which Honda had extended warranty. I also had see keyless entry system light. But didn't appear later. I mentioned both problems to Evan. I got both things fixed under warranty and car was ready for pick up the next day. Evan mentioned keyless entry issue will not fixed if they couldn't able to get the error code. But he said he will try. They got both the things fixed. Great relief else would have spend for fuel injectors. Hope Michael is the mechanic name. Great service team. Earlier as well 2 years back I got my car fixed under warranty for the passenger side seat heater issue.

Though sometimes necessary to visit a dealership for parts, Suburban Honda's parts department…read moreleaves much to be desired. I met with 2 separate parts department employees today, neither of whom could correctly interpret their parts diagram and guide me towards the correct purchase. Thankfully I was able to advocate for the fasteners I needed, though the required number of said fasteners they couldn't get right. Not looking forward to exchanging the superfluous parts I was sold and paying Suburban Honda's exorbitant (may I say predatory?) 35% restocking fee.

I thought I loved my Subaru Impreza until recently. I have a 2017 Subaru Impreza with 68,000 miles…read moreon it. I took it in for an oil change and LaFontaine recommended a we change the spark plugs which they would charge more than $400 for! It was run fine so we declined. Then it was making a slight humming noise in rear end. We asked them to take a test drive but they wanted $150 for the test drive - we declined. Now the head light is out and they say it has to be replaced for $2,100! I'll never buy another Subaru! Ferril McCarthy Milford, MI

A while ago I went for a oil change, well when I got home I found two quarts of oil on my driveway…read more The drain plug was not tight. I also went for a warranty repair, concerning licence plate screw inserts stripped, they would not do the repair. Another Subaru dealer repaired it under warranty.