Serra Ford is top notch from sales to service. John and Andy in service take care of all of my…read moreservice needs. The whole sales team takes care of me every time I come for a vehicle. The staff is friendly, helpful, great customer service, professional, and has the best prices. The service, sales, and price is the best in the area!

Ask for COLE TUBBS! Especially if you're looking to buy…read more My parents have bought exclusively through him for years, and recommended him after my car was totaled. Needed to upsize to a truck for work, but had no experience owning one. I told Cole my needs/wants, my spending limit, and that I needed it within a week or 2 max... he called me less than a day later about a truck that someone had traded in that same day, hadn't even been cleaned out from the previous owner yet. It was better than what I was hoping for, and I put a refundable deposit down right then and there. The day after it cleared inspection, I had the keys and was driving off the lot in the truck I could only have dreamed of 2 weeks prior. If you want a sales rep who is transparent, trustworthy, and dedicated to you and your needs, at a reputable, well-rated dealership, go see COLE TUBBS at Serra Ford!

This is the second vehicle I leased with Samantha Bayk at Suburban Jeep of Farmington Hills. She is…read moreincredible. In the many years of purchasing many vehicles, this has been the best and smoothest experience. Paul Alfonsi was an incredible manager who closed this deal. Samantha and Paul work wonderful together. I also want to Thank Roger Bacon for assisting in the process, his knowledge of Jeep wranglers is impressive. Roger is also a good guy, I'm glad I got to meet him as well. Myles in finance was a pleasure to deal with - and that is an awesome compliment has it's rare to have a good experience when dealing with paperwork , even if its electronically completed- in the end of the day, its the finance department :) I must go back to Samantha, as I am so very impressed with the way she is as a salesperson. She made the whole experience pleasurable and fun. Samantha went above and beyond for me. I truly would be so happy and content, if for the rest of my life, I only purchased vehicles with her. I have already recommended her to several friends and family and will 100% continue to do so. I also very much appreciated the way Paul Alfosi supported her as her manager in this process. He is great!!! Its not common for me to lease a vehicle over the phone, yet Samantha , Paul and Roger now won the key to my vehicle leasing and purchasing experience- no matter if at the dealership or over the phone. I am so excited for my new hybrid wrangler!!! I highly recommend this team to all looking to purchase a new or pre-owned vehicle, or if you are ready to get into a great lease. Ask for Samantha , and be sure to get Roger and Paul in on your experience too. You will be quite impressed !

Excellent oil change experience with new Grand Cherokee. Efficient. Done in 45 minutes. Car was…read morereturned clean and inspected This dealer is where I come for good servicr

I came here from an AD posted by Levi Henson on Facebook marketplace. He communicated very well and…read moreopenly with me before I even came to look at the vehicle! The test drive and process was very smooth, Jose in finance was very open and honest, if he didn't have an answer for me he found it and helped me! Jose and Levi continue to communicate openly with me even after the sale, helping me schedule service and and questions with my warranty. Great staff and service!

Sold us a used Escape. We found an oil leak right after. It took several attempts to communicate…read moreand finally they agreed to look at. They said it was the transmission. Charged us for a used transmission (95,000 miles) after telling us it was rebuilt. Day after taking it home, oil still leaking. Took it back. Found it was rear engine oil seal (seams transmission never was the issue). Less than 6 months and 3000 miles later transmission failed. They REFUSED to do anything!!! Unethical Unprofessional Do NOT purchase from them DO NOT go to the service center!!

First I went to their FARMINGTON location. I found the car I wanted online and sent in my…read moreapplication. Jeannie called me back within an hour with an approval (and my credit sucks). She sent me the Carfax right away by email! I don't know what other reviewers were talking about no pre-inspection allowed. Jeannie was more than happy to accommodate me in allowing me to take the vehicle to my own mechanic before I ever signed a thing! Most dealers will not let you do this. After I got the "ok" from my mechanic, I let Jeannie know the A/C wasn't working, she would not let me take delivery until it was fixed. I was impressed, this is not your typical lot. When I arrived the next morning, all my paperwork was ready and I was explained everything while Jeannie signed me out. I got the one year unlimited mile, power train warranty and great financing that fit my budget exactly. I told her where my payments needed to be with the money I has to put down and she got it for me. Very impressed- this is a great place to get a used vehicle without the stress of worrying if you are getting scammed or not. Quattro Motors in Farmington on Grand River is the real deal! I want to thank Jeannie especially for such a great experience. Highly recommend to anyone.

I have purchased 3 cars from Quattro Motors FH location with the help of Jeannie, she is absolutely…read morethe very best! Very honest and Very Trustworthy. The cars have always been VERY CLEAN and we'll maintained. I highly recommend you see Jeannie at Quattro Motors in FH.

Dominic was our salesperson and is very knowledgable. Go see him for your next vehicle.read more

I was starting to look for a used car. I came across one at Fox GMC and emailed my inquiry…read more Within a hour I received a video message from Tony. He had sent me a video of the car I was looking at and another one very similar. That was so helpful! My husband went to the dealership the next day to meet Tony. Tony put him in touch with Bob Schonebeck (salesman). Bob was very thoughtful, thorough, respectful, etc... my husband and I are so happy we made the drive to Fox Buick GMC! Bruce helped with the financial paperwork and everything went beyond smooth! We highly recommend them! Thank you Tony, Bob and Bruce!!!

This is by far the best and most responsive and friendly dealership we have been to while searching…read morefor a new vehicle. STFH was the only one who had someone at the front desk, greeting people as they came in. We were paired right away with Don. There was absolutely no pressure the several times we went in to talk to Don. He was very friendly, helpful, informative, and such a great person to work with. Other than the quality of the car, one of the main reason we came back here was honestly the service. Dontae, the financial rep, was also very friendly, informative and pleasant to work with. I remember it used to take no less than 3 hours purchasing a car, but I was so impressed at how quick the paperwork portion was. Everything is now done on a tablet- making it so quick and convenient. We were out of there in an hour and a half! I highly recommended working with Don if you're looking for a vehicle and a great car buying experience!

While I love my new car, I will say the salesman told me he left my registration in the glove box…read moreand I found out that it actually wasn't there so I had to text him after about it. I think the manager and the people here could be more professional

We had a Great experience with the Service department at this Suburban Audi location…read more Emily handled our vehicle very well! She even helped us by supplying a Great loaner vehicle and far exceeded Our expectations! When we recieved our vehicle back it was very clean and running like a newer vehicle! Kudos to Audi of Farmington Hills Michigan! You deserve My 5 Star rating! You earned it! Keep up the Great work! I will Highly recommend your location to everyone I know who needs it! Ron Merritt MBA

My car is still falling apart after purchasing from audi novi. So far the repairs have totaled up…read moreto thousands of dollars. Thermostat(exploded and left me stranded needing a tow), water pump, coolant flange, expansion tank, PCV valve(dumped massive amounts of coolant into my oil), heater core hose, coolant cross over pipe, brakes, all 4 tires, lower control arms need replaced, shocks and struts need replaced. Audi showed me a carfax showing all work was done at Audi in another state. When we opened the engine to do the work, every single part in the engine bay, including rubber gaskets were sealed with heavy amounts of silicone sealant......this car literally needs rebuilt from the ground up, but audi novi was quick to sell me this piece of junk and charge me top dollar for it.

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.

If I could give these guys 6 stars I would. But let me explain why…read more.. When it comes to dealerships, I'm extremely skeptical. I live in NC so when I located the car I had searched the internet for (color/gadgets/miles/price point) on their lot, I proceeded with caution as I gathered as much information as I could. I spoke with Joe the first time I called and he was very straightforward, matter of fact, and to the point. This was a plus but not enough to win my confidence. We agreed on a price and I must have called them 3 more times to flesh out questions I had as I thought of them. Each time they patiently answered my questions and helped me problem solve to overcome the challenges of a cross country purchase. When all was said and done, I got the car I wanted for the price we agreed on and not a penny more. The transaction was as straightforward as Joe was the first time we talked. I flew up to Detroit earlier than expected to expedite the purchase so the car was a little dusty when I showed up, but Joe hooked me up with some pocket change to get a nice car wash before hitting the road back to NC. A small gesture but it was consistent with the kind of customer service I'd been receiving from them long before they could tell if I was a serious buyer. Although I would advise any consumer to proceed with caution whenever buying a new/used vehicle, my experience with Sky Auto sales was an unexpected and refreshing reminder that legitimate businesses run by honest businessmen still do exist. If you look up their reviews on google, they have a ridiculously high rating, and again, I was skeptical about that at first, but I've come to realize that these guys do right and have earned every last 5 star review they've received. Great work Joe & Fred, thanks for a great buying experience.

My car had engine emission system light on over the week end. I was seeing in forums about the…read moremodel might have faulty fuel injector which Honda had extended warranty. I also had see keyless entry system light. But didn't appear later. I mentioned both problems to Evan. I got both things fixed under warranty and car was ready for pick up the next day. Evan mentioned keyless entry issue will not fixed if they couldn't able to get the error code. But he said he will try. They got both the things fixed. Great relief else would have spend for fuel injectors. Hope Michael is the mechanic name. Great service team. Earlier as well 2 years back I got my car fixed under warranty for the passenger side seat heater issue.

I scheduled a standard oil change online for 9:45 AM. It's now 1:19 PM and the service still isn't…read morefinished. When you make an appointment online, they should clearly tell you that the job may take several hours or even all day. This was extremely inconvenient and completely defeats the purpose of scheduling an appointment. I will not be bringing my car back here again. I received two free oil changes when I purchased my vehicle -- after this experience, I'll gladly pay for the second one somewhere else.

Where do I start? We moved to Metro Detroit about a year ago and we were a one car family that…read morewhole time. Well, IT WAS TIME for a second vehicle. Khelsey Jefferson was amazing. We were absolutely transparent we were 1.) looking for the exact right car, 2.) at the right price and interest rate, 3.) we were going to be shopping around multiple dealerships for the right price and model/make, 4.) and we would be taking a long time to make sure we were making the right choice. It took us two months to narrow it down. We put Khelsey through it all with non-stop questions, shopping all these different makes, models, pre-owned and new, etc. She was extremely patient, friendly, and attended to every single question, request. This was my first time fully buying a car on my own, and she made navigating the entire process easier to understand so I could make a mindful, solid decision. Not only was she really helpful, she was extremely COOL about how nervous and ignorant I was about buying a car. The process was so smooth once we locked in a car, price and rate. She's honest, transparent, straight-talking, and not out to just grab a buck. At the end of the day, I could feel that she wanted me in the right vehicle for me and my family and she did as much as she could to make sure it was exactly what we wanted and for a great price. Most other sales people I talked to felt like they were *just trying to sell* me something, rather than actually caring about a huge financial decision and whether it's the right one. Khelsey isn't like that. I trust her so much I doubt I would buy another car from anyone else in the future. 15/10 I would recommend calling Khelsey right now. Also, the dealership staff - Service and Sales sides felt like one big family. That's a big plus for me.

I was thinking that because it says Subaru everything would be good. This place is Horrible and if…read moreyou are looking for a Subaru I would go somewhere else. I bought a car from here on a Saturday and when I got home I noticed that there was a rip in the drivers seat that was not disclosed and when I tried contacting them totally was ignored. I I could rate this place a zero I would. DO NOT EVER GO HERE FOR ANYTHING!