1. Yolanda Ruswayi - Oz Lending

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Plano, TX

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Yolanda Ruswayi - Oz Lending

5.0 (2 reviews)
Closed • 9:30 am - 3:00 pm

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Services - Yolanda Ruswayi - Oz Lending

Mortgage refinancing

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4 years ago

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4 years ago

Helped me when no one else could! Closed on my first and couldn't be more happier and thankful to Yolanda and her knowledge and patience!!

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The Raskin Team - PrimeLending - Mark Raskin - Branch Manager

The Raskin Team - PrimeLending

(66 reviews)

We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

Yolanda Ruswayi - Oz Lending - mortgagebrokers - Updated October 2026

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