I'm sorry to hear that another family had a disappointing experience, but I can honestly say that mine has been the complete opposite. We've been coming to Yogurt Craze for years, and the staff has always been incredibly kind, patient, and understanding. I've witnessed kids being kids, sometimes loud, energetic, and a little wild (my own son included!), and the staff has always handled it with patience, kindness, and a smile. We've consistently had wonderful experiences here and will absolutely continue coming back! read more

Today, my husband, our three children, and I visited Yogurt Craze after school to support Riverglades Elementary School and our school's PTA fundraiser. Unfortunately, what should have been a fun family outing turned into a very uncomfortable and disappointing experience. We are a family of five, and all three of our children are on the autism spectrum. From the moment we walked in, we did not feel welcomed. We wanted to sit together as a family at a table where our children could enjoy watching the cartoons playing on the TV. However, an older woman, who I believe may have been the owner, approached my husband and told him our daughter could not sit there. She then instructed me and my youngest daughter to sit somewhere else, away from the rest of our family. Why should a family of five have to sit separately, especially when we are simply trying to enjoy an outing together? There were other parents and children from our school enjoying themselves, yet I couldn't help but feel that this woman was constantly watching and singling out our family, almost as if she suspected we were going to steal something. It was an extremely uncomfortable feeling, and I couldn't understand why we were being treated differently. To make matters worse, there was a plant near the front of the store. While my youngest daughter and I were sitting down, this woman approached us again and told us to "please be gentle with the plant." My children weren't even touching or playing with the plant! It felt like we were being watched and corrected for things we weren't even doing. I cannot say what motivated this woman's behavior, but the way we were singled out made me question whether discrimination played a role. No family should ever be made to feel unwelcome or uncomfortable because of who they are or because their children have special needs. On top of the unpleasant treatment, the seating areas were dirty and did not appear to be properly cleaned. My husband and I strongly believe in supporting small, family-owned businesses, especially those that give back to our children's school. That is the entire reason we visited today. However, after the way we were treated, neither my husband nor I even wanted to purchase anything for ourselves. As parents of three autistic children, all we ask is that our family be treated with the same kindness, patience, and respect as everyone else. Our children deserve to feel welcomed and included, not singled out or made to feel like a burden. Sadly, based on our experience, I would not consider Yogurt Craze a welcoming or autism-friendly environment for our family. We came to support our school and a local business, but we left feeling disappointed, uncomfortable, and disrespected. We will not be returning or spending another penny at this establishment. I truly hope the management takes this feedback seriously and learns to treat ALL families and children with kindness and respect. read more

When Tyra Banks said "it is so bad i want to give it a zero but that's not possible so i give it a one." i fully relate to that after my experience. When you walk in the store being cold is expected but even colder staff members is unexpected. The workers loom over you in a creepy way like they're cops and you're a drug dealer and are not friendly. The ice cream flavors are unoriginal and i could probably make better ice cream. Also, one worker pointed out my star of david necklace and just stared... what are you looking at??? Overall a very sterile environment and i don't sense a return in my future read more

The best dessert spot in south florida! Amazing flavors and amazing service! I can't stop thinking about this place! Very nice and clean compared to other places. read more

Still excellent! Went here about 7 months ago and again this past weekend. Both times the froyo was excellent! You can tell they kept up maintenance on the machines. Very nice owners, too! read more

My favorite place to go to they always have new flavors and the best toppings and always really nice there.

I was super excited to get frozen yogurt even though I know I've had bad experiences before with the staff and how incredibly rude they are i decided to try again and yet i'm so disappointed I made a cup and I didn't realize that I was allergic to one of the flavors that I put in on accident I meant to put in another flavor and the owner came up to me and told me why did you put that down and disrespected me didn't give me a second to explain and told me she was gonna check the cameras and then charge me for it I recommend not to go there. It is super overpriced and the staff is incredibly yogurt to be a fun place for kids and their families to go to, but this is not welcoming environment at all! read more

This yogurt shop was clean, welcoming, with delicious yogurt and a great topping selection.

I like the choice and creativeness if the flavors. I appreciate that the owner let me sample them. And I appreciate the taste. It was wonderful. read more

CRAZE prices at Yogurt Craze! Over $15 for two seems a bit much. The ice cream is self serve- 12 choices, no tasting. So you can serve your own ice cream but can't serve your own toppings! Wondering why? The server put too much chocolate sauce on, not enough sprinkles and did I mention it was over $15 for two relatively small cups? read more

Yogurt Craze - a person holding a cup of yogurt - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

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I was thrilled when I discovered this frozen yogurt store while craving dessert with some friends. Right from the start we were greeted with smiles! The woman working explained how the self serve worked. I really loved that she was more than willing to give us samples of everything we wanted so we could pick the very best combo of flavors . You wear gloves while pouring your ice cream to prevent germs from spreading on the handles and there is also hand sanitizer to use afterwards. After settling on birthday cake, almond, and French vanilla, you move on to the toppings bar. Now due to covid, the toppings are not self serve. I liked this because I know no one was tempted to grab a topping with their hand! I was also very surprised at the cost! Usually frozen yogurt is pretty pricey , especially with all the toppings I select. However, even with peanut butter cups, sprinkles, hot fudge, and cheesecake- it was a whopping $5! You also get a discount for paying in cash, which is incredible. If you happen to be in the area, make sure you stop by for a sweet treat! read more

I wish they would let us put our own toppings on I don't get and they charge by weight so wouldn't they want us to put as much as we want because then they would make more profit. Putting your own toppings on is the whole experience and this place just takes it away!! read more

Very tasty froyo. A lot of topping options! Staff was also very friendly and helpful. read more

Yogurt Craze - the front of the store - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

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Horrible customer service. The older lady( owner ) is not kids friendly at all. She basically kicked my kids out of the place because they were being " loud" news to you ...... kids are loud ! If they don't want "loud " kids she should not owe an ice cream parlor Ice cream Flavors are not good read more

My family lived in Parkland for 11 years before relocating elsewhere within Florida. When we have any occasion to visit the area, Yogurt Craze is a must stop before we return home. How many people say they drive 3 1/2 hours to get their favorite yogurt!? Thank you for maintaining quality and clean conditions by adding the toppings for us. This is so appreciated. Thank you again! read more

They have the tart froyo and mochi topping! That is all I need. For everyone else, they have tons of options at this frozen treats shop. This is the first froyo shop I walked into that serves Italian water ice and acai bowls. I typically get the California tart with mochi topping, lychee boba, and sprinkled coconut flakes. The California tart is on the sweeter side. I prefer mine a bit more tart but it's nice and creamy. The acai bowl I got this evening was a generous portion for $7.50. They will make it with either apple juice or almond milk. I got the almond milk and it made the acai less tart which I prefer the tartness so I will try it with the apple juice next time. Rewards are easy here. Just give them your phone number each time you get ready to pay. I believe you get a free half ounce for every $30 you spend. The shop itself is managed wonderfully. The place is spotless! The have some tables outside for those beautiful breezy days and also a few tables indoor. Indoors, they have a large screen tv on the wall for your viewing pleasure. Glad we found this spot so close to home. read more

Yogurt Craze - They have Acai Bowls here! - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

My favorite self-serve yogurt place in Parkland! After COVID-19 it's been really difficult to find self-serve yogurt places, I'm grateful that yogurt craze made it through the craze of a pandemic! Cotton candy will always have my heart! read more

10/10, young man at front named Parker I believe needs a raise, absolutely splendid customer service and was so welcoming with the greeting he gave me and my fellow friend, absolutely wonderful, was however told to chop chop by owner when leaving a 13$ tip, unfortunate but it happens. Anywho young man deserves a raise. Best employee there read more

It's a yogurt place. It's clean. Flavors are good, staff assists in tastings so kids don't get their grubby paws on the machine spouts with the little cups, but the toppings bar is still self serve so there is definitely potential for grossness from the little bastards. Flavors good, I'm sure we will be back again. read more

Yogurt Craze - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

If you want a sample and the employee is working you have to wait until there done instead of having the samples infront of you making it easier for everyone. Employee was rude with smart comments. read more

Whatever man that was working here on 04/27 around lunch time was VERY RUDE! I came in with one of my classmates because she wanted to buy something.. I had a pizza box from mods and he approached us with my classmate yogurt and turns to me saying " you can't eat that In here .. this isn't a pizza place or lunch place, this is a yogurt place. " mind you I wasn't eating it. And this place is nasty according to what my classmate said. I honestly wanted to try this place but even if this was the last place on earth, I wouldn't eat it. read more

Very happy to have stumbled on this place Very good self serve, Açaí bowl is delicious. Lovely people working there. read more

bad costumer service. older lady is so rude and raised her voice at my daughter for asking a simple question..... Yogurt is fine, nothing special.... The place is okay, kinda unsanitary with the machines dirty when I came in so not good ambiance.... read more

Found on accident. love it. Sugar free snickers was amazing! Brielle was so helpful and polite. And the place was spotless.

The absolute best place ever. My fiancé and I go at least once a week, it's definitely a staple in our date nights! Best yogurt in town

Love coming here for their açaí bowls since it's so close to my house. They have a decent amount of options to choose from. Service is always quick and friendly. read more

Yogurt Craze - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

I really enjoy getting frozen yogurt from time to time. They always have a great selection of frozen yogurt and an incredible selection of candy and fresh fruit toppings. I've been coming to this place for about 4 years since it opened. I like how they always keep the place nice and spotless. The owner is there most of the time and he is always greeting and offering samples of their new flavors, which they rotate quite often. Ask about their reward program! Every time you purchase yogurt, you give them your phone number and get points. Once you get a certain amount of points you earn a free 8 oz yogurt! read more

Yogurt Craze - Froyo - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

I've always loved froyo. Certain froyo places I've been to didn't impress me at all; the yogurt was so watery and not appetizing. Yogurt Craze has by far the best froyo around this area! My all time fav was the Angel Food Cake flavor (which I hope the owner brings it back! Lol) I've been coming here for the past 4 years and I could eat this froyo everyday! The atmosphere is clean, kid friendly, and they have a television with kids shows ongoing :) We like to come here as a family for some dessert or just stop here on the way back from working out to grab a treat! I love that they have such a variety of toppings and FRESH fruit toppings are always there. The yogurt flavors switch monthly; everything from Chocolate Brownie to Captain Crunch, everything is Delish! If you love froyo Yogurt Craze is a must! read more

Yogurt Craze - Twix Yogurt with fresh berries - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

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Came here after going to the gym which is located in the same shopping center in parkland. The staff was friendly. I was surprised to see that they have water ice (Italian ice for the southerners) as well as "FROYO". There was a pretty good selection of frozen yogurt (about 10 different flavors). I tried the peanut butter frozen yogurt and I have to say it was a pretty tasty. Not to sweet and silky smooth. I did see something that I have never seen at a frozen yogurt place, A Acai bowl for the health enthusiast. My friend ordered this and it was a pretty good size for $7. You could definitely have this for lunch. Good Froyo, good options at a decent price. I will definitely be back. read more

Yogurt Craze - This is unique - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

Never knew this existed and so happy we tried it!! Highly recommend chocolate with Nutella read more

Yogurt Craze - Chocolate yogurt, Nutella, Almonds - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

MUCH better places to go near by. Besides the owners not being nice people at all, nothing is innovative or creative here. It's self-serve yogurt (fine), but then you hand your yogurt to someone OVER the counter, and then have to point out each topping you want, 1 at a time. You have tell them each item , and also how much of it you want, one by one.....Too much, not enough, what did you say, what else, anything else, etc etc..... it's annoying to the customers, the employees, and the people waiting in line. Also the toppings are all written on post-It notes. This is a poorly ran establishment. They missed the craze. read more

There is no other Yogurt place that even comes close to Yogurt Craze! The yogurt is ice cold and this cannot be said of any yogurt places I have visited. The flavors are rich and delicious. The place is clean as can be and the owners are the best! Five stars is not enough for Yogurt Craze!! read more

I don't know if you can see the reviews in order of when they were posted but someone below me pointed out some of the same problems I was going to mention. After seeing that someone had already said something I wasn't going to say anything because it seemed a little redundant and I'm not one to openly complain. But after scrolling down to the owner's passive aggressive response about "We don't see any problems and nothing's changing lol!" I felt the need to point out that these ARE problems and you SHOULD fix them. The lack of independence for a self-serve yogurt place is honestly astounding and just plain annoying. It's inconvenient having to ask an employee to serve you each of the samples you want (which seems so odd when the you're allowed to serve your own yogurt) and then continue to point out each topping. I asked for some chocolate chips and ended up w my yogurt drowning in them. I didn't even want to eat it at this point. I think the whole tactic here is to save some money from avoiding people over sampling and maybe wasting toppings. I think the maybe $20 you save a month doing this is costing you a lot more business, and learning how to take some constructive feedback might make you even more money. Overall yogurt is extremely average and the owner seems like they have the same maturity level as the 15 year olds working here. Do better and maybe you won't have to worry about people serving their own samples. read more

We stopped by this little yogurt spot after leaving the gym next door. And I tell you it was the best decision of the night. We ordered the açaí bowl, with granola, strawberry, banana, and kiwi and it was amazingly good. I have found my new desert spot and to top it off it's healthy too! read more

Yogurt Craze - Ice Cream & Frozen Yogurt Near Me - Parkland, Florida

We stumbled upon this place randomly, as there is no sign on the street. Granted this is not their fault as none of the stores in this strip mall have signs out on the main road. I love Fro-Yo places, and this is easily one of the best. Look, I am aware that Fro-Yo is always delicious, but this place easily has the most toppings that I have seen at a yogurt spot. We went during Covid, so the people behind the counter put the toppings on for us. Apparently, however, this is a place where you would do the toppings yourself if it wasn't Covid. Nothing against that, but I don't know of many places that do it this way......as there is a major risk of "gross" from customers. That would be my only criticism of this place, but being Covid is still rocking, who knows if it will ever happen that way. We went again last night, and my favorite is the "Birthday Cake" yogurt, however last night saw they added a "Cotton Candy" flavor. There are no samples right now (Covid), but I did sneak my finger into my cup to try the CC flavor. It was amazing and had to mix! It is also nice that they seem to employ only teenagers/young adults, so I am glad to see they are getting the kids some money. Definitely highly recommended!! read more

AMAZING FROZEN YOGURT! Must Try!!! I've heard of this place from a friend and had to try it. Drove almost an hour to get here and was not disappointed. Amazing staff, clean environment and most importantly the frozen yogurt was delicious. They had a nice setup with a huge selection of topics and flavors. The chocolate peanut butter soft serve and Nutella acai bowl were amazing. Definitely coming back again soon. read more

The owners are beyond friendly. My son and I go to music lessons in the plaza and we get yogurt weekly. They always sit and talk to us and have even given my dog some yogurt. Place is clean, yogurt is great. Highly recommend read more

I've been looking for a good froyo place for a while and this establishment went above and beyond my expectations. They have plenty of flavors and toppings suitable for anyone including dairy free options. The staff was super friendly, helpful and patient with me even when I asked about the menu that was right in front of me. This place has become my forever froyo place, love them. read more

On my way to get my yogurt to my favorite place however I got side tracked with the big açaí bowl sign outside this place. Since I have been to Hawaii, açaí bowl has been my thing. So I tried this place. OMG... big serving for 8 bucks and was delicious. This place did not skimp at all on the toppings. Next time if my hubby and I aren't hat hungry, we will just share one. I ordered mine with almond milk and I like it a lot. read more

Cute little place with a nice interior. The staff is friendly as well. Yogurt isn't amazing but most self serve yogurt places aren't that great. The topping bar seemed a little messy. They lose stars because there's a 3.99% "customer service fee" which I think is complete and total BS. A customer service fee? Are you kidding me? Get out of here. I don't know if this BS fee is for using a card instead of cash or for allowing us to try a sample of watery yogurt but they need to get the hell out of here with that shit. If it is because of using a card, then they should say something before hand and if it's for filling a little sample cup of yogurt, then I'll just find another place to go to out of the hundreds of self serve yogurt places in south Florida. read more