Terrible experience, they made a mistake with their wording on a buy one get one free coupon and…read morehad the audacity to chew out a customer for redeeming the coupon! Then, they also said no one else is doing so... So, you're not even really losing any money since no one else in all of Great Falls is redeeming the coupon that hundreds of people PAID our hard earned money for to help fund local sports. You just pissed off an entire family of local customers for no reason then other than a company mistake. Horrible customer service and behavior that was completely uncalled for.

Stopped by during my road trip and I keep dreaming of the milkshake I got. Definitely worth a stop…read more Lots of shops nearby which makes it fun to walk with a sweet treat.

On 10/30 I went in around 6p. I first used restroom. After exiting restroom I find an employee…read moremopping up frozen yogurt area. That's very inconvenient preventing me from getting yogurt unless I want to go slip on a wet floor. I left. Maybe wait until a customer isn't around to mop floor. Obnoxious.

Drinks are good. Always have long wait times. They do give a 50% off when in uniform for military.read more

I recently visited Nitro Creamery, and I must say, it's an amazing spot! The atmosphere is…read moreincredibly welcoming, and the friendly vibe made my experience even better. The staff is wonderful and truly adds to the overall positive energy of the place.I tried the açaí bowl, and it was absolutely delicious! Fresh, flavorful, and just the perfect treat. Everything about Nitro Creamery, from the food to the service, was fantastic. I will definitely be coming back. Highly recommend for anyone looking for a great experience with great people!

Absolutely amazing ice cream!!! Nitrogen ice cream made right before your eyes! You pick the…read moreflavor and mix in!

We arrived late in the evening, the staff was friendly & attentive. The selection of cups/ cones/ &…read moreice cream was plentiful. The portions were a good value. The location was clean & well lit. It had some indoor & outdoor seating for guests not on the move. The temperature was comfortable & the store had a modern look/ feel.

I don't usually write reviews but, I had another run in with the owner - women... she is so very…read morerude. I walked in and no one was in the store walked RIGHT past her at the register to the line and nothing....no hi, welcome, NOTHING- I stood back where you order and she yelled at someone in the back you have a customer... the portions are horrible anymore and charges for everything... this is the 2nd time I have been in when she was there.. the first was just the same... she didnt speak had a grumpy look on her face and had to make the ice cream herself... obviously not happy to be there- I am done going and a very good long time customer my husband and I... Ruined my experience....

Their ranch dressing packets are horrible no matter what flavor they try to change them too…read moreabsolutely horrible but they do have a lot of other things that are OK there to say I wish there were shakes were not the same texture when frozen or thawed. Let me know that there's a lot of fat lol in their ice cream.

The App sucks and the manager doesn't care. Would not honer discounts on the app. so I won't go to…read moreSonic anymore. Kiss my donkey Sonic

Closed the store 20 min early as we pulled into the drive thru. Must be nice to close whenever you…read morewant and go outside and smoke cigarettes for 20 min before you close. Really classy

They couldnt hear us thru the drive thru so turned off the car and repeated again, said we have a…read morecoupon for a free sunday or pay $2.00 to upgrade to a blizzard . We gave him the coupon , he said we had to tell them that at the drive thru speaker . It says nowhere on the coupon but we already said we have a coupon . They did not honor the coupon but punched it so it is now invalid and payed for the blizzard. Who cares about the money. But to not honor their word and charging is cheating/stealing from their customers .

I love it when young people at fast food establishments are kind and patient with the old folks…read morelike me! We customized our Blizzard and they were very helpful. I appreciate kindness, efficiency and cleanliness. Kudos, DQ!

They didn't check the bag before handing us our order, no ice in the beverage, would constantly…read moreinterrupt while trying to order. Customer service needs work.