Received a link via text for the waiver. Link would not work unless I agreed to a monthly…read moreMembership which thus requires me to go in and cancel the membership, otherwise be charged again the following month. Then you have to create an account to cancel the membership or make the time to chat during chat hours to request cancellation. It just feels like a very slimy business practice, no matter how you spit it or 'share my concerns' with the owner and franchise. Take care of your customers and they'll take care of you, otherwise, you'll have another 'owner/name change' soon enough.

Ridiculous! We had brand new slip-resistant socks from another trampoline park. No good. We had to…read morebuy theirs. Will not be back! No wonder it wasn't very busy.

While the place seems good for kids fun don't be fooled by them and their unprofessional rude…read morestaff. 10 of families were part of a birthday party hosted by our dear friends for their son. Party time was 12-2:00 pm. Here is the screenshot of email that was provided to the host of the party. Here is what me as a parent witnessed from their staff throughout the event. 1. Incident # 1 - Around 12:30 pm - 2 of the girls from their front desk staff were constantly interrupting the host parents to start wrapping up the party by 1:30 pm. This was just 30 mins into the event in front of all parents - Very disruptive. The host parent was politely mentioning we have the place reserved from 12-2:00 pm and it's just 12:30 right now. We will be out of here by 2:00 pm as per our reservation. The staff girls did not receive this well and said we have another party starting at 2:00 pm and we need to cleanup sooner. 2. Incident # 2 - At 1:20 pm while the kids were just starting to eat their lunch and cake post cake cutting and 2 of the front desk girls comes on the party room and starts to remove the table cloth saying they are starting the cleanup - ALL while we were in the middle of celebrating a birthday. The host parents and the guests had to again politely request this very unprofessional staff to please not remove anything right now and we will cleanup before 2:00 pm as per our reserved time and please let the kids eat for next 10 mins. Again, the staff responded unprofessionally to the host parents saying we already told you to clean up and you have to be out of here before 2:00 pm as we have another party starting. They forced to end the whole event earlier than it was reserved for. Kids didn't finish their meals or get to eat the cake. Incident #3 - all parents rushed out and got their kids situated from 1 year olds to 8 year olds. It was about 2:10 pm and there was no other party that had arrived that we were forced and rushed out for by this unprofessional staff The host parents went and checked in the email instructions if there is anything that says we have to leave 15 to 30 mins early before our reserved time. See the screenshot attached. It says nothing about that. Instead it says you have access to place 30 mins before the reserved time (Eg: 12:00-2:00pm) and that is it... Also, if they book back to back parties short changing each party by 15-30 mins without clear instructions (see the screenshot email again) it's selling a false experience and ripping young families off. I would be vary as a parent to host your kids events at this place. The management needs to do some serious coaching to young staff they employ that don't have manners or exhibit kind professional behavior especially if they are working at kids place which is suppose to be happy and safe.

Owner needs to do a safety walkthrough. Gathering they are depending on the young girls in front…read moreto notify them but in reality the owner needs to check out their establishment. My kid loves the place. It appears the owner has gotten complacent. Just a little love and care by taking the monthly membership of two families would cover these issues and make it a five star establishment again. Right now it's a 3.75. I am recommending this place, just looks like the owner forgot the upkeep in keeping it safe for the kids.

This is exactly what the area needed! A great, interactive, inclusive place for children! Went on a…read moreSunday morning and at first wasn't busy but definitely picked up about 35 mins into our experience. Lots of fun activities to choose from (rock wall, trampoline, swing options, zip line, etc). They have a Calming Room as well, which is such a great idea! They also have party space, which is fantastic. Place was clean and if something wasn't, just mention it to staff and they take care of it. Staff was nice. I will say the challenge is in how older kids use the equipment versus some of the younger kids. One older child was using the swing equipment more aggressively and going really high, which was hard for younger kids nearby to use some of the swinging equipment without getting hit. Overall it was a good experience and will be back.

3.5 stars for us! Have been taking my 3 kids ( 22m, 3, and…read more6) for several years and we always have a good time! However, the space is smaller and requires you to supervise kids at all times- so dont expect to come and sit and relax. With all the parents and kids in the space it can get crowded quickly and it often feels like you're constantly in someones way. Decent price for all day play, the staff is very friendly and understanding, and the facility is always clean. Do bring socks as they are required, if not they will have you buy some for $2. My 6yo is sadly growing out of some of the equipment, but there are still a few things for him to do and enjoy. Overall, this is a great playplace but would definitely reccomend arriving early before it gets too busy.

What a fun experience. Had a blast here with a Bachelorette party group. I was initially nervous…read more(not afraid of heights, moreso malfunctions) but I totally want to do this again. There were many lines we went on. I felt safe & secure. Our guides really were helpful and had fun with us as well. Check this place out if you plan on being around Nashville anytime soon!

Chance and Phoenix were amazing guides keeping us safe while zipping and adventuring through the…read morebeautiful scenery. There were 8 ziplines and all of them were a bit different but so much fun. I would definitely recommend it if you want to take a break from Nashvilles amazing food and music and explore a bit of nature.

My review is for kid's birthday parties!…read more My daughter took gymnastics classes here over the summer & she loved it! When the time came to plan her birthday party, she was super excited to have it at Let It Shine. All the kids had a blast, and Coach Ben was so engaging & energetic... he had the kids laughing and kept them entertained while they were on the floor. (a true hero IMO!) Coach Cheryl worked her tail off to get the party room set up, and kept the party on track so we didn't go over two hours. It would have been so much more stressful without her hard work! Two of the other kids told their parents they wanted to have their party's there too, and I take that to mean they really loved the experience. Money well spent, & I definitely recommend!

We tried out a few different gyms when my daughter was younger, but after she tried LIS she adored…read moreit. She is now on one of the compulsory teams there and loves her coaches so much. They teach them the foundation and skills needed to advance and also to be considerate teammates. My daughter would live at the gym if she could. Wonderful place

It's good for what it is and conveniently located. The hours online, on the door, and from the…read morestaff are all different - so that's weird. The facility is clean, but some of the rubber hand pads on the weight machines are deteriorating and sticky, and that's fun to grab onto. One of the bathroom door stalls is broken and opens on the inverse. Careful not to clock yourself in the head that way like me. Both of those things are a $20 fix. Like I said - it's good for what it is.

I've only come to Sevier Park Community Center to attend a dance class that one of my favorite…read moreinstructor teaches, but am always impressed with this location! They offer an indoor basketball court with a track above the gym, a good amount of classes, outdoor basketball courts and tennis courts. The cost for a drop in class or to use the facility is a very affordable $3 and I've never had an issue getting parking and the staff is very friendly. If you are in the area and want to check out a great facility, you should keep SPCC on your radar!

If I could I'd give them less than a star. We planned my niece's 5th birthday and no one showed up…read moreto open the door to set up, not to mention my brother in law confirmed everything this morning with them. We get there on time to set up no one shows up to open, eventually it's time for her party so we had to stand there to direct people to our home. So yes, I'd say steer away from planning your kids birthday here, unless you want to break there hearts. And mind you, my niece has been taking classes here for 6+months. We had family and grand parents fly in from throughout the country.

My daughter came in for 2 days for camp and was shoved around by Mr. Brent. He grabbed and pushed…read moreher in front and she was so upset about it.. The first day she was standing in line and he moved her and put another child in front of her. "my daughter said .. "I was first then he replied " I don't care " and let the other child skip. The following day Brooklyn was standing j line and when it was her turn to go in she went around the side of him.. in the attempt he grabbed her arms and then grabbed her right arm and shoved her to get in line. Brooklyn was so afraid.. when I arrived she was standing at the door face red and crying hysterically.. I asked what happen.. and ask to speak to the teacher and owner. I spoke briefly to Mr. Brent and he admits to grabbing her.- I recorded his response. The workers and staff was soooooo mean and nasty to me. They handled me like I was wrong.. the constantly callled me racist many times.. because I point out that Brooklyns was the only black girl in the incident or class and it didn't look good for a white man to be shoving around a child- any child it doesn't matter what color. Well when I talked to the owner.. she was actually awful during the exchange.. she was very defensive and acted extremely guilty.. I asked to see the video and have a copy and she told me she had an attorney and the attorney told her not to give it to me. She kept asking my why you want the video you just trying to find something.. I watched the video and it was bad. He clearly grabbed and it was obvious it was aggressive due to Brooklyns body language. She offer to give me free child care.. but i didn't feel safe with the my child going back.. my daughter begged me not to take her back cause she was scared. So I didn't take her.,, this was my first negative incident in Nashville. I had not intentions of trying to sue or call police.. but she handled me so horribly I was torn. I tried to got talk her today.... And they stopped answering my calls and refuse to let me speak to the owner. Once the saw me talking to police they came out with and attorney phone. If you have ever had issues with this facility.. or Mr. Brent reach out to me. Children need to be safe no matter what color they are.. parents should be treated with respect. A child in distress should be priority. My child was thrown to the side cause Maggie was trying to avoid a lawsuit. That wasn't even coming. You can send your child where've you want but be aware of who you deal with. #MAGNITUDE10.0 #gymnastics #nashvillegymnastics #hermitage #kids #summercamp

Great experience. It was easy to find, the equipment looked brand new, and the communication was…read moregreat. I would absolutely do it again!

Very helpful, friendly and explained everything well. Easy to just park and stroll up to the…read morecounter where they take care of you. They even provided a life jacket for our little dog, who was on his first trip. I highly recommend the experience.