I'm so happy that Dr. Safdieh has her own practice. In a world where you often have to jump from…read moredoctor to doctor, it's so nice to just work with Dr. Safdieh who captures the full picture and can narrow down on the root cause of my symptoms and then spend the time to walk you through what all those confusing lab results mean and turn them into action plans. Highly recommend Dr. Safideh if you want to take charge of your health!!

From the owner: I’m Dr. Gabriella Safdieh, a certified integrative and conventional medicine physician, and your…read moretherapeutic practitioner in integrative medicine. Your story matters and it deserves to be heard. Working hand-in-hand with my patients, I can optimize their health through every stage of life: from infancy, to childhood, adulthood, and beyond.

I was there for a specialist - not primary care - and this was kind of an "I need this right now"…read moreappointment. The first time I went there, the receptionist I started with (there are 3-4 at any time) was great, but then she left for a bit and the next receptionist, after taking my paperwork and telling me to sit down, would start talking to me as if I was paying attention. It was weird. The doctor was OK, but I wasn't crazy about him. He said I didn't need surgery, and referred me for a scan. I couldn't make a follow up appt right then, leading me to believe they would call me when they got the results. I had to call them to make another appt, and when I went back, the doctor asked if I needed a copy of the results. Wait, if I hadn't gotten the results from the scanning facility already, how would I know that the doctor got them? The receptionists this time were more on top of things. Then he confirmed that I didn't need surgery - again. He seemed to consider the case as closed. I asked if I could get a referral for PT (really the reason I went in the first place). He seemed surprised that I would want that... The place isn't horrible, but again I also wasn't there for primary care. There was a woman who had been waiting when I showed up the 2nd time, and she was still there (and looking pissed) when I left.

I had a very disappointing experience at Century Medical. The front desk staff and medical…read moreassistant were kind and professional, but my interaction with Dr. Grace Masaba was not. I came in for a follow-up appointment with prior lab work already completed, expecting to review my results and discuss next steps. However, before I could fully explain my concerns, I was immediately dismissed and told to follow up with another provider. There was no effort to review my labs with me or provide any meaningful guidance. I felt rushed, unheard, and the visit was ultimately unproductive. As a patient, I expect to be listened to and for my concerns to be taken seriously--especially during a follow-up visit. Literally just switched her to be my PCP and she sits there and says well this is not my area of expertise I understand everyone specializes in certain felids but it's literally blood work just explaining blood work. I understand that providers may have limitations, but clear communication and basic patient care should still be a priority. Unfortunately, that was not my experience here. I hope the office works on improving patient communication, professionalism, and continuity of care.

I just called to inquire if they would be able to fill a script if my doctor sent and had the…read morerudest man just hang up on me. It seemed like he was annoyed i had the audacity to even ask. Terrible customer service

I've been using this pharmacy for many years. From the welcoming atmosphere to the polite staff. I…read morewouldn't want to go anywhere else to be honest. I moved and thought I would have to switch pharmacies. Luckily the option for mail and delivery are offered. I really appreciate you guys & I'm sure the community will agree. Keep up the great work. You guys are the best.

I would not recommend this provider (Dr. Namita Kache) based on my experience…read more I came in with a facial burn that was time-sensitive and was hoping for clear guidance and reassurance. The only aftercare advice I received was to use Vaseline or Aquaphor, with no detailed explanation of why, how often, how long to use it, or what signs to watch for during healing -- I later found that Vaseline is NOT ideal due to clogging pores (Another detail she did not disclose). I left feeling uncertain about how to properly care for my skin. She also advised me to begin using retinol the following week. When I later sought a second opinion from another dermatologist, I was told to delay retinol longer because the area was still too sensitive. That discrepancy was concerning, especially given the vulnerability of burned skin. In addition, when I asked about a persistent white bump I've had for over a year, she identified it but did not discuss next steps unless I specifically prompted her. I felt I had to repeatedly ask for clarification throughout the visit. Overall, the appointment felt rushed and impersonal. I did not feel heard or guided through my concerns, and I left with more uncertainty than confidence. For a first dermatology visit, I was hoping for more thorough education and individualized care. I ultimately found the second opinion far more detailed and reassuring. Based on my experience, I would encourage others to seek a provider who takes more time to explain treatment plans and next steps.

They made me wait for hours. I have never had a medical office not inform me of the amount a…read moreprocedure would cost before doing it. They clearly don't care about their patients. I wouldn't recommend this place to someone I hate let alone someone I like. It is scammer behavior. I've also been trying to reach out for months and they have not responded.

As far back as i can remember, my parents had a cardiologist whom they interacted with with as much…read morefrequently as their family doctor. The care was channeled more directly toward my dad and by the time my mid thirties hit, I was also in the cardiologists office regularly, or at least yearly. My Forest Hills cardiologist was highly sought after & never took new patients, even when I asked him as a personal favor for a friend. His attitude was changing, he didn't possess the same spark anymore, nor tone, inflection and ten years later, I felt it was time to move on. A referral came to me from a persons whose council I highly regard, to try out a very bright and serious Russian doctor in Brooklyn. Breaking my Jewish doctor trend, off I went to my initial consultation. As described, Dr. Valery Kuznetsov MD, FACC was a straight up guy. Questions were asked and drilled deeper than the surface, to the root of the matter. I was put on a light medication, a plan on how to proceeds was set in place and is currently in the execution phase. No jokes, no extra chit chat--infact no extra words at all, strictly business. That's exactly the mindset I was looking for. So glad the search is over and I've got a top doctor whose care I implicitly trust.

I'm an IBD patient who has been getting biologic infusions since 2009, been using outpatient…read moreinfusion centers since 2019 after getting them at my doctor's office prior to that. Started going to Thrivewell in 2024 because my previous infusion center of 5 years stopped giving my medication so I was forced to find a new infusion center. Never in 17 years have I had as many issues with obtaining this medication in a timely manner as I have had with Thrivewell over the past year and a half. If, like me, you have health insurance where TPAs (third party administrators) are involved, good luck trying to get anything authorized in a timely manner. Whenever something changes or expires, they have no idea how to handle it and it becomes an entire stressful ordeal that takes weeks to resolve, and as a result I've ended up missing infusions that I need in order to function like a normal human being and not be in pain, which if you know anything about IBDs can be debilitating. The final straw was when they let my most recent authorization expire this past January and then proceeded to give me the run around for 2 MONTHS claiming that they couldn't get an authorization because they "weren't allowed" to create a username and password needed for the third party website that's used to get authorizations from my insurance company, then they were "back and forth" with my insurance, then they didn't know where or how to send the authorization request, then they were given the wrong fax number, then they don't know who to speak to, and THEN they said they sent it and expedited it but it was still pending after 2 weeks, etc etc, blah blah blah, excuse after excuse. Finally after I missed an infusion this month and my anxiety and rage were through the roof from 2 months of this nonsense, I had enough and decided I didn't want to be treated there anymore at all. Lo and behold, this other infusion center that I'm in the process of transferring care to had an authorization within ONE DAY and everything else taken care of by the end of the following day. So explain to me why this other place was able to do what they were supposed to do in 2 days with no issues and Thrivewell just sat there and continued to make excuses and not do anything properly for months to the point where my treatment was in jeopardy? Also I later came to find out that in the year and a half I treated with them they never even billed my insurance, but rather were just going through my copay assistance until the funds were depleted, because I never got any statements from Thrivewell (I'm not complaining but I know my medical benefits and what my out of pocket responsibilities are so it seems iffy) or EOBs from my insurance for these infusions, and I checked my claims online with my insurance company and not one of them went towards my infusions. Why the hell am I giving you my insurance information then? The copay assistance program is supposed to cover at least a portion if not all of my out of pocket costs after my insurance is billed, it's not supposed to be used to pay for the whole thing as if I had no insurance! These are EXPENSIVE meds and literally once those funds are depleted that's it for the year, and then I'm hit with a massive bill for my deductible in the middle of the year (when my first or second infusion of the calendar year should have knocked it out) for anything else I have to do medically. It's a shame because the Manhasset location itself and the staff there were very nice, but the back end is completely incompetent and shady and needs to be investigated. I work in a related field dealing with health insurance and if my company did this we'd be in big trouble. I don't and will never recommend this place to anyone who gets infusions. Vivo Infusion or Local Infusion are both wonderful, go to one of those if you can.

Thrivewell is a sophisticated criminal enterprise. They prey on people with ailing health…read more They mislead you by calling you after you've submitted your information on their website. The message asks you to send more information via fax and provide permission for them to speak with your doctor, however when you call them (1) they claim to have no information on you- even though the can leave a voicemail with details you submitted online (2) refuse to confirm if they accept your insurance if they haven't already spoken with your private doctor- even if you are in possession of your labs and prescription. I spoke with a person who went by the name Kat C., who wanted personal health information but who isn't even in the United States. It is unclear to me if she worked for a subcontractor. Whatever is going on it clearly doesn't cut the mustard. You've been warned.

Excellent care by experienced and professional caring physicians…read more The nurses, medical assistants are very helpful Offices are clean, accessible

This clinic, the staff was friendly and helpful. I was impressed overall of my treatment as a…read morepatient.

Aracelli is absolutely amazing. Her holistic approah to the human body,mind and soul is sublime…read more I have been to many Physical Therapists and not one had any deep knowledge of Fascia and it's interactive importance on the human body. Since Fascia is 70%water it can actually be called the Human Body's Living Water. Aracelli is the only person that seemed to understand the importance of Fascia on the human body. Southwest Myofascial Release is Great and I Highly Recommend it.

Aracelli is highly skilled and made me feel very comfortable! Would highly recommend!read more