DO NOT BUY ANYTHING FROM THIS FURNITURE STORE! They are crooks! I bought living room and dining…read moreroom over $6000 and they delivered USED furniture! I contacted Robin I'm assuming the owner I sent him the photos clearly you can see the damages. I took the photos 5 minutes after delivery. I called him let him know and all he did was raise his voice and wouldn't let me get a word in he has very poor communication skills. This store needs to be shut down for false advertising. They are selling used furniture !

What a gem of a furniture store in El Cajon. Luxury Furniture has a great inventory and hands-on…read moreservice. They really care about you and want you to get the furniture that is right for your home. If they don't have it there, there is a online catalog that they will take you through as well. Prices are way better than the big stores too. Thanks for the great service. I will be back.

My experience at Bob's I would have to say was extremely pleasant .the team was so helpful .I would…read morelike to shine a light on 3 of the team members,Rhonda was our point of contact she was indeed a veteran sales women.she gave us a th

This was honestly the worst shopping experience Ive ever had, anywhere. I had visited a few stores…read morethat day before stopping at Bob's. After looking around at other stores, I thought I would likely end up buying from Bob's based on my online searches. Little did I know... As soon as I walked in, FRED came up to me. I prefer to browse alone first, then ask a salesperson if I have questions. I didnt get more than 10 feet in the door and there he was. I told him I just wanted to look around but could he point me to where the beds were. He didn't just tell me, he walked me there and stayed. That's not usually a bad thing with a good salesman, but this was Fred. He talked constantly trying to sell me on things I didnt want and I TOLD him I didnt want them. It dragged out as I had to keep listening to all his sales pitches just to say no at the end. It was actually becoming a waste of my time and it was preventing me from seeing the other things I wanted to see in the store. He does not listen to what the customer is saying. I tried to let him know I just preferred to browse on my own, but he would not stop. At one point, I kind of just wanted to leave BECAUSE of Fred, but I had driven 15 miles to get to this store and really wanted to look and see what I went there to see. I asked him what the out the door plus delivery price would be on a cheap bed. He taps his iPad then shows me the screen. I asked if he could tell me the price because I didnt have my glasses and couldnt actually see the price on his screen. He tells me, and somehow the cheap $300 bed ended up being over $1000. I asked him why. Of course he added stuff to it that I didn't ask for. I had to ask again, please tell me the price without the other stuff added on. Again, he shows me his iPad screen. I have to ask again, "can you please just tell me the price. I dont have my glasses". And again, a ridiculously high price. This entire visit was so frustrating. He asked for my email to "send me a quote so I will have it". I stupidly trusted him with it, and gave him my email. (Remember this later in the review) After showing me ridiculous prices, he kept pushing credit card offers. I told him I'm paying cash and don't want to use credit. I actually told him this multiple times. The guy just does not care what the customer says. It's like he's literally not listening. He continued pushing credit and payments, completely ignoring what I had already told him 2 times. He CONTINUED...this time he said there's another soft pull credit app that won't affect my credit score...DUDE! NO! How many times did I have to say it?? All this from me asking for a price on ONE cheap bed. This is how the entire experience went. Seems like Bob's is probably training sales people to intentionally show customers things way above what they want to pay, and then push credit cards on them. This is shady and predatory. Pretty early on I felt smothered and not free to just look around. I tried multiple times to politley let Fred know I just wanted to look around, but he was like velcro. Not JUST velcro. The annoying kind of velcro that pulls on your hair and snags your clothes. I was finally going to give up and leave but there was a small couch I saw online and I wanted to see if it was in the store. Fred is watching me like a hawk as I walked toward the couch. Im trying not to make eye contact. OMFG...here he comes again talking about sectionals. Dude!! Stop!! Just stop!! I finally just left. A little while later I get an email. It wasn't a quote like Fred said. Why did FRED make a Bob's online account with my email and without my permission, and then add things to the cart!??? I will NEVER go back to this store and I will be sure to tell everyone to goto elsewhere. Fred really exposed the unethical practices at this store. I ended up buying my bed and mattress at a different store that was SO much better to work with.

I purchased a kitchen island from Homestyles 2024 paid over $1000 for it!…read more When I received the island and we started putting it together a few pieces were damaged! We called and we did get a very friendly girl who helped us and replaced the parts! However the parts came in the day after my husband left for deployment so I just left the pieces in the box for a couple months! After putting the new doors on, one of the doors after a week split up the side and would no longer stay on, mind you the my are pre drilled holes! I sent an email explaining what happened! After getting the run around and then telling me they would replace it, they came back and told me since I already got replacement parts I couldn't get anymore! I sent and email telling them that was not right that they sent me an item damaged and then obviously sent me a defective door! The girl that was emailing ghosted me and would not communicate anymore! VERY DISSATISFIED AND WILL NOT BUY AGAIN FROM THEM!!

This place is a rip off, we first went in this store in August to look at Twin Mattress sets, the…read moreoriental guy said "120 plus free delivery". Well I told him as soon as I got the money Id be in there. Well we went in 6 months later, I asked him how much the SAME mattress was and he said 179.99. I was like WOW ok...I needed a mattress and box spring so I said ok fine. As soon as we got up to his desk he started putting on MORE FEES...we had a 21 dollar recycling fee, we had a 14 dollar fee for delivery and then sales tax...we said maybe we will go somewhere else. so he went down in price 14 dollars. which means he took the delivery fee off. HE said it will be there in one hour. So we went home and waited. The guy who delivered was nice and friendly and even offered to set it up for me. I said no thats ok I can do it..he said ok..I signed for it and he brought it in..THATS WHEN I NOTICED..THERE IS NO CUSHION MATTRESS ON THE OTHER SIDE OF THE MATTRESS...you are suppose to flip your mattress every 3-6 months to keep it in good shape..well I cant! This does not have ANY mattress CUSHION on the flip side..its just a piece of material covering springs...now in the shop you would not notice this Unless you FLIP the mattress over in the store and they do not allow you to do that in the store..so NOW I have a mattress thats only a ONE SIDED mattress....and when I try to call the store...no one answers....I was DUPED!!!!!!!

Great service from Fine Furniture. My bed frame had 2 small red visible stains on top both ends of…read morethe foot board. I reached out to John and he was able to remedy the situation by providing a curtesy refund. Very understanding. Great service. Bryan

Very profesional and great service. Came even before the…read moredue date I'm very happy with my purchase and with the company

Surprised to find this shop at Parkway Plaza (mall). It's a small shop filled with really stylish…read morefurniture and accessories. They had some very interesting one of a kind pieces without costing a fortune. They were having a sale when we walked in yesterday a complete dining set for $299. Make sure to look on the walls, the art is not expensive and can really complete your space. Definitely worth stopping in and taking a look. They had GREAT dining tables for small spaces.

I LOVE, LOVE, LOVE Palma Furnishings! I got a bed from them…read morelast year and it is such a unique and great design and an affordable price! They have a catalog to choose furniture from so don't think you're limited to the retail space in the mall. The bed is very stern and after a year i haven't had one problem with it! Plus everyone constantly compliments me on it and asks me where I got it from! :) Also customer service is wonderful. Thank you, Palma Furnishings! :)

My wife and I had been shopping for a bedroom set. This store is positioned on Main Street near…read more the Magnolia intersection. We had shopped two big box stores and two independent shops. Once we entered the shop we were pleasantly surprised the look and quality of the furniture being sold. We looked into the craftsmanship and all the drawers were dovetail corners and solid wood construction. One set grabbed our attention it was the Emily Collection in espresso wood color. The bed featured at the store was a queen , but we were looking for an eastern king. We told the clerk that we liked it and she found it was available in the size we wanted. Luckily they had the same mattress, a Diamond Reflections Hybrid in firm that we loved the feel of at a previous shop. The delivery was scheduled and the crew worked efficiently to deliver the bedroom of our dreams. We had a very restful nights sleep and are ecstatic with our bedroom set.

This store is amazing and they have amazing customer service. The furniture has amazing quality and…read moreit's not expensive. I highly recommend.

Lovely store. Lovely staff creates a warm and friendly atmosphere. Always a beautiful selection…read moreof goods at a very reasonable price. A fun place to shop.

Although it's a smaller store, I still love this store. It's well organized, clean, and the people…read morewho work there are friendly and helpful. The selection of products is good for the size of the place. Great deals on kitchen goods, pet goods and gifts.

After 3 other furniture stores, we ended up at Mor. We were treated so good by Diego and he knew…read morehis information, didnt pressure us and was so patient with our crazy family and no filterless. We appreciate you and thank you for being so helpful and nice! Also thanks for the yummy popcorn and coke made our day and thanks for telling me the popcorn secrets to make good popcorn. Great price for everything as well!

Customer service. I was charged a fee for delivery and set up of a bed that was supposed to be…read morefree. When I called the store about bed that no longer works that the set up fee was made with a 3rd party. I asked to speak to manager I was put on hold for a very long time then when Representative returned there was no manager available and was given another customer service line to call. The bed only worked for about 40 day. I left several messages over a couple of months with no return call. So I had to just keep calling until someone answered my call. The Representative was rude not helpful at all. The delivery is a scam. They don't tell you that it's a drop off service and you have to carry everything upstairs yourself or pay the delivery people 80 to do what your thinking is free. I will not refer this store.

Let me share my experience with Jerome's Furniture after purchasing from them twice. The customer…read moreservice in the store in El Cajon was pleasant, and friendly, but there's a significant issue I have with them. If you replace an order and receive it with damage, they won't come to fix it for you. Instead, you have to make multiple calls, report the issue, and then they'll come to fix it, but it takes a considerable amount of time for them to return and resolve the problem. Considering this, I don't think I'll be purchasing from Jerome's Furniture in the future. Hopefully, they work on that thing in the future.

I bought a leather sectional at Jerome in El Cajon. Paid $6500.00. The wireless charging has never…read moreworked. They told me it would work with any phone. The place where I sit has already smashed down as if it was 20 years old. It is only 2 months old. I have gone to BBB for this matter but Jeromes will not cooperate at all. I guess I will have to take them to court. I chose Jeromes because it is family owned but it has been a nightmare with the worst customer service EVER. My name is S. Taylor and I hope people read this and NEVER shop at Jeromes.