I would just like to say a massive thank you to Bobby and how truly helpful he was. No request or…read morequestion was too much for him and he answered all of our queries quickly and efficiently. Alongside that, he was understanding of our needs and also catered for our two year old. Once I'm in the market for another car I will be returning to car store Norwich and asking for his name. Have a wonderful Christmas to all of the team.

From the owner: Our stores are open with strict social distancing and safeguarding measures in place. You can…read morereserve or buy online with us today. You'll have the option of either home delivery or click & collect for minimal human contact. You can also apply for finance online and tailor the monthly installments to suit your needs. If you're looking to sell or part-exchange your current car, head over to our Sell My Car page to get an instant, online valuation.

First class customer service from a genuine friendly family run local business. Would fully…read morerecommend Thorpe End Motor to anyone. Mum bought a super little car from them and they could not have been more helpful and customer focused. Thanks again fellas!

I was helping a friend buy a car and had done my research on the internet, when we turned up for…read morethe booked test drive the sales person was aggressive towards us and said we were wasting his time asking so many questions. He told us we were 'messers' and he could choose not to sell his car to us and to get off his private property. He was totally wrong, we had brought the money to buy the car, we just wanted to be intelligent customers and know what we were buying. He lost his sale and we bought elsewhere. I would never go back to this company.

Absolutely brilliant as always . They have looked after my cars for the past 25 years brilliant…read moreteam , always keep you informed what's going on , they go above and beyond

Brilliant garage with lovely, friendly, informative staff, would highly recommend Barrett Lee to…read moreall, and thank you Carl, really great to get valid information and really lovely dealing with you.

Local car Dealer offering a small selection of cars. If you are after a certain model he will keep…read morean eye out for you. The deals on the cars are quite costly, there is obviously room for movement when purchasing the car. The grounds where the cars are kept is good, recently moved round the corner as the owner has built houses on the old peice of land.

After buying the wife a 9 year old Honda Jazz from Donalds,Bury St.Edmonds.6 months ago,a…read morestressless experience,(Thanks Ian Charlesworth.)However recently the car started juddering,when pulling away at slow speed,however,as the car was supplied with a 1 year Kia warranty,I thought no problem.Booked it in for investigation,and the problem was a known fault with a Jazz of this age,and that was the oil in the gearbox needed flushing and replacing along with a new filter. No surprise that the warranty would not cover the repair. What was a NICE surprise was that Paul on service reception approached the sales dept,who agreed to cover the cost of the parts.AND the service department would cover the labour.I hope this doesn't start a stampede to Donalds to get foc repairs.However I cant thank Donalds enough and would highly recommend doing business with them. Peter

I had my first contact with Donalds this week, preferring to drive all the way from Cambridge to…read moreget the clutch fixed on my Mazda 6 than to take it to the rubbish main dealer in Cambridge I bought it from. I was really happy with the work they did, they did a couple of reacall jobs for free at the same time. They finished ahead of schedule, saving me a lot of time and stress. The car was washed and hoovered too. I'll certainly go there again and would happily recommend them to any other Mazda-owning Qypers. The service reception staff were particularly good. The only downside was the coffee facilities, which looked unappetisingI'm always grab a free coffee whenever I can, but I couldn't deduct a star for this.