Observed a driver operating in Midland, tx Driver didn't…read morehave the bed fully secured on the bed locks, vehicle he was towing wasn't strapped down on 4 points of contact and they were dragging safety chains. I called dispatch who sounded annoyed. I also tried flagging down the driver multiple times, what ever he was doing in the cab of the truck was more important than his surroundings. Only relying in the winch cable and not 4 points of contact could result in someone's death if that car were to break free. Don't just rely on the parking brake to keep it in one spot. And also if you're going to tow in Texas y'all might wanna look into the DPS requirements here. What flies in NM doesn't fly here. ​

Asked for roadside assistance at 12pm today, it's now 9pm and no show, no calls, not anything. They…read morewon't answer the phone or return calls from voicemail, they called once at 6pm to confirm make and model of vehicle and then nothing. Needless to say I had to cancel and find help elsewhere.

Great company!!! We were stranded in the middle of nowhere and they showed up in half the time of…read morethe ETA AAA qouted us. Very personable, considerate, and professional driver. The driver towed us 200 miles where we needed to go. He did a tiresome job in the most professional courteous way possible. Highly recommend this company if you are ever in need of their services.

I had a really frustrating experience with a this local towing company. $393.98 for a tow! And got…read moreanother local towing company to pick up and deliver to the mechanic for 1/4 the cost! (Sadly, one of our young homeless youth witnessed how the interaction ended. She leaned over and said, "If you were a man, that guy would have never talked to you that way." That comment will always sit with me.) I called around 2 PM Friday trying to take care of a bill. I was told I would get a call back at 4:30 PM because the office person was out. That call never came. So I called back at 5 PM and was told they were not going back into the office. It was already 5:05 and I was told I would have to wait until Monday. I asked what the overnight charge would be and was told $15.00. I asked if that charge could be waived because I had called earlier that day to settle the payment, and I explained this was for a nonprofit organization doing our best to use local businesses. By Monday morning, somehow that turned into $45 a night for a nonprofit. That part really did not sit right with me. Sadly, one of our young homeless youth witnessed how the interaction ended. She leaned over and said, "If you were a man, that guy would have never talked to you that way." That comment will always sit with me. Women, always know where your voice is and speak up. If that means taking it further, do it. Whether that is through the New Mexico Public Regulation Commission or the New Mexico Department of Transportation. And don't get me started on the 4% credit card fee charge for a debit card!!!

God forbid you ever find yourself in a wreck that is NOT your fault 11 hours from home and the…read morepolice call these crooks. My husband almost died in a wreck yesterday, but Joel felt the need to jump down his throat about not coming to get his medication out of his truck the day of wreck. Truck is absolutely totaled and jaws of life were used. He won't even let us see what's in the truck unless we pay $600. We told him other insurance co will be paying it, but the police have given us no information yet. We even called the police and they said they won't have a report ready for 7 to 10 days. We explained We live 11 hours away and really need his items out. They didn't care. This is absolutely not common practice to withhold belongings after a wreck, and attorney will be called tomorrow

Would give this company 10 stars if I could. Joel and his team went out of his way to make sure I…read morewas back on the road as soon as possible. Broke down outside of the city and he picked us and our dog up before the sun set and starting working on the car that same night. He even came to pick us up from our hotel the next morning to get us back to our car. He got our car working the next morning (on a Sunday when everything else was closed) and we were on the road by noon. Would've been absolutely screwed without him. Price was super fair for the service we got. Would recommend to anyone.

We went to Mescalero Sand Dunes to spend a night in my 34ft Winnebago and when I pulled into the…read morecampsite I got to close to the edge and the back tires broke through and I was stuck so I called a few places and Rudy's said they would come and give it a try they were there within a half hour and it took some work but they got it out and were extremely nice so 5 star's

Big thank you to Rudy's towing for saving our bacon. Shifter bushing broke on our corvette out in…read morethe middle of nowhere. Rather than drag it up on a flatbed, he helped us repair the cable end so we could continue our vacation and get safely home.

I paid Rubios to fix a coolant leak on my car. They charged me $157.00 to tighten the hoses, flush…read morethe system, and put more coolant in. About 4 weeks later my starter went out because of a small, slow coolant leak shorting it out. If the coolant system had been adequately examined and the issue caught when I took it to the shop, I wouldn't have been left stranded and stuck with a hefty bill on top of what I already paid.

When I am visiting Artesia I occasionally run into the issue of having a problem with my SUV and…read morehaving to go to limited places. I have limited time and am unable to set up appointments since I'm maybe in town for less than 18 hours. Im more of a fix it now type of person. I got a recommendation to go to Rubios' Auto Repair if you want fast, reliable, quality service. So I will be using Rubio's from now on and definitely recommending them to anybody i speak to.

I cannot thank the team here enough for their assistance. I'm on a very long road trip, solo with…read moremy dog. My check tire light came on en route to Roswell. Every time this happens it's been a nail or gash in my tire. Needless to say, I didn't want to continue driving hundreds of miles so I went to Lykins first thing in the morning. Folks, the positive reviews are legit. They looked at my car right away and I was out of there Jess than an hour later. Turns out it was just a tire pressure issue, which they resolved for me. And guess what? No charge. Everyone was so kind and friendly and even gave me a tip on where to walk my dog while we waited. Thank you so much Alexis & Skye

I visited Lykins Tire to purchase a new set of tires for my truck, and from start to finish the…read moreexperience was nothing short of frustrating and costly. First Visit - Damaged Rim: * The initial set of tires ordered would not mount on my existing rims, despite being the same exact size/brand as the ones before. They suggested I leave my truck overnight for them to sort it out, mentioned the cold from the snow that day could be affecting the elasticity of the rubber. Only to discover the next day that they'd attempted to force the tires on with a hammer-leaving a deep dent around the bead seating area. * The manager acknowledged the damage and offered either a full repair or a discount. Feeling stranded without my truck for a week for repairs, I reluctantly accepted a discount rather than leave it parked. Second Visit - Even Worse Damage: * Two weeks later, I returned to swap out the tires for a different brand recommended by the manager. When I picked up my truck, two rims were cracked. * Instead of taking responsibility, the manager flatly accused me of causing the damage myself. I repeatedly explained the rims had been intact when I dropped the truck off, but was dismissed until a friend intervened-and only then did the manager grudgingly admit his team was at fault. Bottom Line: I paid for professional service and ended up with three ruined rims. Between the botched tire installs, the hammer damage, and the outright denial of responsibility, I felt completely disrespected as a customer. I cannot recommend Lykins Tire to anyone looking for reliable, honest work-save yourself the hassle (and the repair bill) and go elsewhere.

man this guy came up and out of his way to drive across state borders a hour and a half away and…read moresave me and my dad from being stranded in this sand dune. i didn't have too much to spend and he worked with me on price and came out, got us out and chilled with me and my dad for a while. We needed to be winched out and he had us out in 1 minute minimum. He also has more things to be able to pull you out of anything. i'd 10000% recommend this guy for your needs and he can do pretty much anything. Super respectful and considerate.

From the owner: We specialize in offroad recovery and heavy duty towing. read more

Traveling through Carlsbad, we had emissions failure on our Silverado diesel truck. We called…read moremultiple repair shops that told us it would be 2weeks to 2months to get in/repair work done. After calling Guy Chevrolet, they gave us an appointment the next day. It was diagnosed and repaired the same day. We were so thankful for the help! Everyone at this dealership was so kind and helpful. Special shout out to Eddie Guy! Thanks again for getting us back on the road.

I truly appreciated Chrystal, but once the documents are signed no one cares. Ive given them the…read moreanswers but the titling person, Joyce, insists it's not her problem. Avoid this dealer

Wow, have a warranty issue with a 2019 challenger and completely got shut down. Was told by Manny…read moreto find a dealer in a big city to deal with it. I PURCHASED THE CAR THROUGH TATE BRANCH!!!!