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Yellow Cab

2.0 (23 reviews)
Open • Open 24 hours

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12 years ago

I needed a cab from New London to the Groton Airport to pick up a rental car. Cab was on time and the driver was courteous. Will use again.

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Groton Cab - Warning.  Groton yellow cab is dangerous

Groton Cab

1.5(2 reviews)
0.0 mi

If there was a way to give Groton yellow cab less than one star I would in a heartbeat. Story goes,…read moreI was on the sub base and I was told that Groton yellow cab was one of the cab companies locally that had access to get on base to take customers to their destination. I called the dispatcher and sure enough, they were able to, and I was told that their driver would arrive in 20 to 30 minutes. 45 minutes later the driver had not arrived still, and nobody called me with updates on time or arrival estimate. Once the driver did arrive, he was a talkative older man with extensive knowledge of the food scene in the state of Connecticut. He was so engrossed with this topic however, he missed a turn off. While staring perplexedly at his GPS and trying to reroute, he hit a car backing out of a driveway really hard and probably totalled both cars. The cab was so badly damaged it had to be towed including a completely blown tire. I'm not sure if the driver or the driver of the other vehicle sustained any injuries, but I myself did experience some whiplash. After much apologizing to me and the other driver, the cabbie called dispatch and had another cab sent to our location to get me home. This new driver was even worse than the first, going 45- 50 in a 25, almost hitting a pedestrian in a crosswalk holding a baby, and running two stop signs. He would not put my address in the GPS, and instead wanted me to tell him where to turn. This was all fine and dandy, but he did not know the difference between left and right and we ended up taking the really long way home. Maybe this was just an exceptionally bad day for Groton yellow cab, or maybe they are just incredibly dangerous, unprofessional, and instead of adding ease to your day, will make your day stressful and injurious. I've never liked cabs, but this experience has made me feel even more trepidations of putting my safety in the hands of a stranger.

Fine for just around town, but DO NOT USE FOR IMPORTANT EVENTS! I've ridden with this company quite…read morea few times and usually have nothing to complain about, not the best, but not the worst either, right? I live less than 5 minutes from base, my husband was having an important ceremony there that I was supposed to go to and participate in, call the company, guy says he'll be here in 20 minutes. Perfect timing! I call at 30 minutes like where the hell are you? and I get told ANOTHER 30 minutes and he'll be there...really? So a few minutes later I get a call from my husband like...I'm sorry the ceremony's over...so basically I stood outside for the last now 40 minutes for nothing, waiting for this douchebag driver. I had my husband call and tell the guy to fuck off and now here I am sitting at home feeling like worst wife of all time...SO mad and SO disappointed!

Yellow Cab - taxis - Updated May 2026

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