Driver took someone else bc they had cash and I did not. Left us stranded after waiting an hour

Another story about crappy service from Yellow Cab. Not about drivers (i didn't even get the chance to meet a driver) it seems dispatch is the problem. I was misinformed about wait times and when I called back (after waiting much longer than I had been told) the taxi hadn't even been sent. When I complained the dispatch jerk offered no apology and just hung up on me. I won't use them again. read more

I was so upset about this experience that I actually joined Yelp just to warn others not to use this company. So around 2:30 today, I headed downstairs with my suitcase, took $20 from the bank machine and called Yellow Cab to take me to the Acadian Lines bus terminal. Half an hour later, still no cab. Now the bus was leaving at 3:30 so naturally, I was getting stressed out and called again. The guy told me that someone had been 'on his way' for about 8 minutes (meaning he should have arrived already) so he sent out another one. 20 minutes later a cab showed up that wasn't for me. I missed my bus and have had to postpone my trip home. Now I've used this cab company since getting into Halifax and this is not the first time that they have taken, in my opinion, an unreasonable amount of time to send out a cab plus one of the people who answers the phones (had him a few times) is gruff and impatient over the phone. I understand that it's probably a horrid job and a big city but neglecting a customer for 45 MINUTES?! Moral of the story: I will not be using Yellow Cab again and DO NOT suggest anyone who values their time do so either. read more

Driving in front of Yellow Cab number 480 he was beeping at me to go faster while I was going the speed limit near Windsor St in Halifax. He stopped next to me at a light and opened his window with a cab full of people and told me to lose some weight, the whole cab of people laughed. He then sped off and ran the next red light. Such a dangerous driver. Myself or anyone I know will never ever use their service. No respect at all and obviously does not care about customer service at all. If there did not have to be a star selected on here they would get 0. read more

Overcharged to airport from Armdale area in Halifax ($70) and didn't run meter. Demanded extra $5 for my dog. Driver swore repeatedly when I stated this was wrong. read more

Worst service ever. Called, over 45min waiting for a cab now, still no one shows up. Worst service ever. They Can't even tell how long it'll be. This is THE most ridiculous service ever! I am late for a viewing for the house and my friend is late for work. I would love to walk, but can't go far with a twisted ankle. Bad bad bad experience. Definitely will never call again. read more

I have had nothing but negative experiences with this cab company. They never show up, I've called tonight and I called forty minutes ago. I am beyond angry at this company. I call back.and they don't answer their phones. I had another experience (and this issue was recurring issue with the same cab driver.) He refused to turn on his GPS and got lost. This resulted in a two hour cab ride that ran my bill astronomically. I gave up, paid him twenty bucks for even trying, and got out. Pathetic. I really wish they see this. read more

I took a Yellow Cab home from downtown Halifax back in March. The whole ride home, the driver made me feel EXTREMELY uncomfortable. He kept asking if I had a boyfriend and then started asking me sexual questions and making verbal advances towards me. He also tried to talk to me about his personal life, and said things I can't even repeat. As a 21 year old female, I felt very scared. When I got home, I immediately called to complain. I told them all the things he said to me, almost in tears. They said they would investigate and get back to me. Here I am, months later, and haven't heard a word from them. I can only assume that the driver is still on the road, and I'm worried for any young women who take his cab. read more

I tried yellow cab and it was the best service I have ever got, $20 from Dartmouth to Spryfield, who can beat that, and a 5 minute wait for him, unbelievable, you never get that with a bus. Highly recommend by me. read more

The taxi drivers are very poor drivers in the city. Always pulling out when it's not their right away and assuming you'll slam on your breaks to let them through. Just the other day I had to slam on my breaks when he pulled in front of me without looking. I honked my horn and he gave me the finger. I'm never using them! read more

If I could rate this cab company 0 stars, I would. My husband was at a bar drinking with coworkers and accidently left his wallet on the table. He hailed a YellowCab taxi and asked to be dropped off at our address. The cab driver was immediately annoyed that my husband was drunk. But what I don't understand is that cab drivers are a supposed to be a safe alternative way home when we need it most. Once the cab driver was made aware that my husband didn't have his wallet, he immediately began berating him and not allowing him to leave the vehicle to come inside to get me. He took my husbands phone from him as collateral, and let him come inside to get me. When I walked outside, the cab driver was so mean to me, he accused my husband of not wanting to pay his fare. When I told him we would gladly pay I just had to find a debit card, he then accused me of being apart of a scam, over an $11 cab fare and threatened to call the police and withhold my husbands cellphone until the fare was paid. He even went as far as to say he would have assaulted my husband if my husband had become combative in anyway. Scary. Talk about overreaction!! Once the situation was handeled, I received no appology from the cab company dispatcher I spoke to or the driver and the cab driver was so unprofessional throughout the entire process. I would highly recommend you travel with Casino Taxi versus YellowCab, because YellowCab is shit. Total BS. read more

i fricking love yellow cab!! dispatcher is fantastic and i love yellow its my favorite color! so that steals my heart right there.. yelllllllow read more

i have been using yellow cab since i moved to halifax, i called yellow cab sometime last month to take me to dartmouh crossing, for some reason the receipt did not print properly after using my debit card, cab driver insisted i insert card again, i questioned him,he said it wont debit twice and he needs a reciept, asked me to call back if it did, as soon as i got in i checked my account online, i was debited twice, called back to complain was asked to call back by 11 to speak to majid, i did, 4 times he was not available, called back the next day got put through to him, gave him all the details, he said it will be sorted and returned in 24hrs, this is a month and some weeks now, my $31.40 was never returned, for a trip from halifax to dartmouth i spent 62.40 and majid never called back, so i am disappointed and i think that was shady read more

As much as I would like to give this company a good review I cannot. My experience sadly was not positive at all. I totally understand that on a Friday night in very cold weather that it might take time for a cab to arrive after you call. I was totally prepared to wait. What I found totally unacceptable was that after waiting 45 mins for a cab to arrive when it finally did to my surprise it was for the lady who called them 15 mins after I did. I was at the grocery store. I asked the driver to check and see if they could determine how much longer my cab might be and explained how long I had been waiting and that I had called before the lady he was to pick up and he informed me that he had no way of contacting dispatch. I find that difficult to believe. I then tried to call Yellow Cab and alas their number was busy and busy and busy. I ended up walking home which was not pleasant as I bough groceries based on a cab home and not walking. Yellow Cab will never see a penny of my money and if I have my way any of my friends or my companies. read more

Will never call this cab again. Leaving IWK with my sister and her son who was on crutches and underwent a bone surgery just 4 days prior. We rolled him out in a wheelchair after the nurse station called the cab for us, and the service said it would only be a few minutes. We waited. And waited. And waited. Finally he shows up, and almost left us again, thinking the hospital's wheelchair was ours and thought we needed an accessible cab. After straightening out that misunderstanding, we finally got in and started on our way. After giving the address, with clear instructions on how to get there, he drove past my building TWICE. My nephew was in pain, and my sister and I began to feel like he knew exactly where to go, but just wanted to run the meter up. By the end of this "hostage" ride, my nephew was clearly suffering and needed to get out of this cab and into a bed, and we were shouting, "stop here!" and pointing frantically as we passed my building yet again. We finally got there, and as we were helping my nephew out of the cab with his immobilized leg and getting him on the crutches, the cab driver points to a pea sized spec of blood on the seat from my nephew's bandages. I think he expected us to give him more money, or get down and clean it? Yeah right. I would also like to mention that he sat in the drivers seat the whole time as we struggled with luggage and a boy on crutches. I will never call this cab again - I will walk in a storm before they get another dime from me. read more