If I could give zero stars , I would. I have renovated several house so am used to dealing with suppliers, tradesmen and contractors. Yate Kitchens are the only company I have ever had a problem with that has made me want to write a review about. We spent a huge amount with them and paid in full up front. The 2 week fit ended up taking over 8 weeks. That's over 2 months without a kitchen, cooking on a campstove for my family of 4 and guests over the summer holidays. Communication was non existent. The only phone call I had from them was to tell me off for getting upset with the fitters on week 5 when they just failed to turn up again to finish the job as they had promised. It still took 3 more weeks after that. I asked Mr Pearson to come and look at some of the problems that we had but he was "too busy". Two further requests were made for him to come and see for himself what I was not happy about but he just claimed that they never get complaints, so it must just be me ! Once they knew that I was unhappy they seemed to go out of their way to make things worse. The daughter would answer the phone with a dismissive "Oh, it's you" attitude, rarely returned my calls, and did nothing to help whatsoever. Mr Pearson himself would not phone me back either. When I did eventually get him on the phone he told me that he wouldn't talk to me because he was with customers........ what am I ??? We do like our kitchen but the journey to get it was not one I would wish on anyone. I have had to spend money and time to sort out problems because they refuse to want to know, and it was all "bought on by myself"..... nothing to do with them !!!! They are a joke BEWARE. If all goes well they are probably not too bad, but if things start to go wrong, they do not know how to deal with it, so they don't deal with it. read more

LOWEST PRICES QUALITY SERVICE AND PRODUCTS!!! Im in the trade, Ive bought many kitchens off Yate Kitchen Company in the recent past. I have a trade account with one of the biggest kitchen suppliers in the country who most will know of and even though I have the highest discount terms, Yate Kitchens still come out the cheapest and the quality is far superior. When I need a kitchen now and dont even bother wasting my time shopping around, Im full steam ahead straight to Yate Kitchens. They've got by-far the BIGGEST selection of kitchen ranges available, if you cant find what you want there then you probably wont find it at all ! They carry huge stocks of their main ranges of kitchen units which is great especially when I have needed to amend the kitchen layout on the spot or add to the order, I can simply go to their warehouse and get it straight away most companies have to order it in etc.. I have recommended many family and friends to Yate Kitchens of which four of these have had the complete supply and installation service what is available from Yate and all of them are beyond happy and over the moon with everything couldn't fault the fitters, even to the small things like sweeping & tidying up after their selves everyday which says alot to the superb quality fit and attention to detail in the carpentry, plumbing and tiling works. Go in Yate Kitchens showroom and see the hundreds of letters and recommendations which they have on show from the past years dont just take my word for it!!!! Give Yate Kitchens a try, you dont have anything to loose, only to GAIN!! I did. Keep up the hard work Yate. read more

Best Kitchen company around in my eyes! way above a 5 star***** rating !!!!!! I shopped around as most would do, doing the usual rounds to the national chains. Don't get misled thinking you will get a cheaper quote from a big boy company as we found this is NOT the case. We had many quotes from all the different nationals, all giving us the spill of sale prices & that they wont be beaten on price etc.. , even getting a price off the main so say trade supplier out there thus giving us some non-sense 90% off discount which sounds crazy but never the less even still Yate Kitchen Company still came out by far the best on price two of the national chains didnt believe the quote we had off YKC and thought we made the quote up ourselves just goes to show really!!! The quality of the kitchen was still the best Id seen especially for the money, units came pre-assembled compared with alot which is still flatpack. We wanted the kitchen delivered relatively quick, most of the chains wanted between 4-6weeks lead time however YKC delivered to us in just 7 days complete. The service and delivery was superb, everything was there as it should be, nothing damaged or missing! I really cant fault the company They got the PRICE, they got the QUALITY, they got the SERVICE and all from the local family independant company, why even bother going anywhere else JUST HEAD STRAIGHT TO ****YATE KITCHEN COMPANY**** If you read any bad reviews about these guys, I'd simply say its far from the truth DONT BELIEVE IT !!!!!!!!! A BIG thumbs up !! read more

The service that we received from Yate Kitchen Co whilst they fitted our new kitchen was second to none. From initial contact to final completion the staff we well informed with current trends and products, which allowed us to make an easy decision of what things we wanted to be included within the design and what finish we were looking for. We had the designs redone a few time before we came to the final decision and this extra work we asked of them was not seen as a inconvience to them and they were more than happy to go the extra mile to work with us until we were 100% happy with what we were ultimately going to be living with and not them. They were really helpful to suggest possible things that we had not even thought about to inhance the kitchen, and not to just try to sell us what was 'easiest for them' I would strongly recommend them to anyone who is looking have a new kitchen installed, and felt that the value for money that they offer was absolutely wonderful. Also the overall finish carried out by there inhouse installation team was better than we could have dreamt of. Thanks again for all your work!! read more

We decided to buy from Yate kitchens after getting quotes from several of the national chains. This is a small company where most of the staff/installers are family. Service was really good, offering advice about the layout of the new kitchen and colours etc. No pushy salesman, no 50% off valid only today etc etc. We went away to think about it after being given a fully itemised quote and returned the following week to purchase after deciding on a few small changes. Price significantly less than other quotes we had. I can't comment on their installation service as we had supply only but the kitchen was delivered exactly when they said. One minor snag occurred during installation but they came out within a couple of hours and sorted it out. I really can't fault this company and would certainly use them again. read more