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    Yak Arts

    3.4 (8 reviews)
    Open 10:00 am - 6:00 pm

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    BoConcept - Boston - Indivi sofa by BoConcept ft. in our Newbury showroom  (Photo Credit: A Louis Jean Media)

    BoConcept - Boston

    (6 reviews)

    Back Bay

    BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

    Just want to give a huge positive shout out to Nathan at BoConcept in Boston…read more I visited my son in Boston and found the store on a whim. Nathan was completely gracious and very experienced with the creative and sales process. I returned to Atlanta to share some thoughts about a sectional sofa that I saw while in Boston. Later in the week Nathan remembered me and was so helpful during the long distance purchase process. Cudos to Nathan...cant wait until the new piece is deliveded. Michel

    Yak Arts - jewelry - Updated May 2026

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