Country Teak of East Sandwich MA (www.countryteak.com) is a rare find. We met William Prantis at…read morethe Annapolis Power Boat Show in October 2019 while looking for teak folding chairs for our terrace in NYC. We saw other similar chairs at the show but were impressed with the quality of Country Teak's products. The Chatham folding chair was just what we wanted. The fit and finish are outstanding. The teak is beautiful and sanded very smoothly. The chairs are very comfortable too. I can't say enough about how great is was to work with William. After our order we had questions and he always answered his phone personally and was very helpful. Shipping was quick and the chairs arrived in perfect condition. They were well packaged and it was obvious that someone at Country Teak had taken the time to open the box and inspect the chairs to make sure they were in great condition before shipping. It's unfortunately unusual today to do business with a company that provides great service, great products and great prices like Country Teak. Thank you William for your wonderful service and products.

For an expert opinion on high quality materials, come to Cloutier. If you want poor service and low…read morequality products, go to Home Depot. We're in the market for a kitchen backsplash to finish our renovations. We got 5 samples of tile from Home Depot, most arrived chipped and broken. Not to be discouraged, we decided to nix the big box brand and shop local. My parents purchased their kitchen floor here years ago, and the service hasn't wavered a bit. Their showroom is extensive, and you're greeted upon arrival. Betty quickly honed in on what we were looking for, and took us straight to the section that could meet our needs. After showing her the granite we already have, she brought out several samples and a few that varied a bit from what we said we were looking for. Well, we brought a sample home, and the one we fell in love with was actually quite different than what we thought we were looking for! They have a huge array of products at different prices. Our selection just happened to be on the low end, at $11/sq. ft. Some other marble tiles we viewed were as much as $50/sq. ft. You definitely get what you pay for - $11 was a little more than we were looking at from Home Depot but the quality of the product and the service were so much higher at Cloutier, it's worth it!

I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

I ordered a custom desk from UB. Joanne and Jeff were nothing but easy to work with. And the desk…read moreis absolutely gorgeous; Jeff obviously takes pride in what he builds. There was an eight week wait but I would've waited that long for some of the chain furniture stores and the quality of what I would've gotten there wouldn't compare to this. Throughout the process, Joanne was very helpful, easy to contact, always got back to me quickly, etc. Highly recommended

They have nice stuff, but the customer service is horrible, to say the least. I bought two things…read morefrom them simultaneously , then asked for the cabinet to be finished so there was a delay , a delay over 5 weeks. Both things were "delivered" by being left outside my house, couldn't even get in my front door with the cabinet that was left on my front door stoop. The cabinet was delivered yesterday when I was at work for 12 hrs, after being told that they would call to "set up delivery time". Owner called today to find out if I got the cabinet and I said what kind of furniture place just leaves something on your doorstep when you are not home, he says " I was doing you a favor" , and " I had to drive an hour and a half to get the cabinet from Falmouth" ( you can't make this stuff up) oh and would you please bring back the blanket( that they wrapped the cabinet in ) , BUYER BEWARE!

We had a pretty bad spill on our oriental rug, and in order to try and save money I had tried to…read moreclean it myself several times, which only made it worse. Now we were dealing with a set in stain that had spread and I had (stupidly) dumped baking powder all over. We finally called Khorikian and the owner and his assistant (who were very friendly) came and picked it up the same day. After about a week (because we had no idea how long these things take) we called and asked how it was going. The owner was once again very friendly, and said that they had worked very hard to get all the baking powder out and had cleaned the stain, but would we mind if he kept it for a bit longer as he had found some other stains (that we weren't aware of) just to make sure the rug is pristine. Of course we agreed. Our rug was dropped off yesterday and I've never seen it looking so good. Probably even better than when I bought it! They really took a lot of care and attention and it looks brand new. We couldn't be happier and would recommend to anyone! Really great service!

I went into this shop trying to figure out some options for my space. After a few minutes the…read moreowner came from the back and without a greeting asked me what size I was looking for. I responded that I wasn't sure yet. He then literally screamed at me: "GET OUT! Come back when you've measured. I sell very expensive rugs!" Really the oddest interaction I've ever had at a shop.

We went to American Stone 7 years ago for our Master Bath granite countertop & sink and were very…read moresatisfied with the results. Recently, we were helping my daughter with a small custom bath countertop in Milton. The advice on the stone and on going with a narrow backsplash that we got from Dan has really worked out. The install worked out perfectly due to the precision cutting of the stone for the sink. I would highly recommend American Stone for their advice and high quality work.

I called American Stone desperate to find anyone who would clean a stained stone shower on Martha's…read moreVineyard. Even though the company doesn't do that kind of work, Dan was so patient in providing names of contractors whom he felt may take on the project. In addition, he suggested a couple of products to use. In this day in age it is so comforting to talk with someone willing to help out even though he had nothing to gain from the conversation. Thanks again a million, Dan! If you are an indication of the quality of the company, I'd go with your company any day!

We had a large living room and dining space and wanted to create a flexible space for guests…read more Called Ray and he designed barn doors for us that would create that flexible space. Ray was so great to work with....always professional and answered emails and phone calls quickly. His work was amazing! Great quality and beautiful doors! He also prepped our space to accommodate the rails. You will not go wrong if you hire Ray!

Ray is a true craftsman! We needed a door for an oversized opening in our new home and a barn door…read morewas perfect. Ray came in, measured what we needed and together we came up with a raised paneled design that was perfect for our home. Ray installed it a few weeks later and we've been extremely happy with the results! I would definitely recommend him for any custom woodworking job!

Gail O'Rourke and White Wood Kitchens did my kitchen and bath remodel this year and I could not be…read morehappier. We had been in my house for about 16 years and had the original "builders special" cabinets, counter-tops and fixtures. Our remodel consisted of a complete gut of the kitchen/dining area and changing it's footprint. Gail and her team helped me choose new cabinets, surfaces, fixtures, appliances and hardware. No detail was too small, and they were very patient with me. Additionally I had some special requirements that needed to be addressed, such as low VOC products/cabinets, working with my busy schedule, etc. All of my concerns were met and addressed with attention to each detail. My kitchen was installed and completed in the time frame originally presented to me despite the fact that I added on some items at some very inconvenient moments (a bathroom). The quality of the materials is outstanding and the team was a joy to work with. My final product is a beautiful FUNCTIONAL kitchen that I couldn't be happier with!

My experience with Whitewood Kitchen, and especially with Gail-owner and designer, has given me a…read moremore profound appreciation for her talent and the guidance she offered. Gail listened, and then guided me thru the entire process of designing a kitchen, and three bathrooms. Her eye for color was phenomenal. She was always available. For me, choosing colors and finishes was disconcerting but Gail stepped in and made choosing less complicated, less scary for me, making suggestions as we went along. In addition, she helped with lighting and paint colors for the rest of the house. I would trust her with any project.

My three children and my husband visited this store last year while vacationing and it was full of…read morereally nice things, for all ages and budgets. My son got a wooden bow with two arrows that he cherished. This year, it broke and he was devastated as it was a memento from our trip. I called the store and told them how heartbroken he was and they were so kind to ship one out to NJ. They also included a little extra treat for him which was very touching. The customer service is above and beyond. Thank you!

Excellent shop in the lemon tree shopping area. All things wood, from games to furniture. All…read morehandmade and unique. Cute place on the first floor, hidden on the side. Crammed full of stuff. Jewelery to crafts to gifts. All one of a kind items you will not find anywhere else. Friendly owners and an all around wonderful shop. You cannot go into the shop and not buy something. Great location right on 6A.