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    Services - XclusiV Nests

    Business consulting

    Web design

    Website development

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    Web hosting

    Website maintenance

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    3 months ago

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    The Computer Shop

    The Computer Shop

    (3 reviews)

    Long story short I bricked my power supply and needed to get it replaced. I paid for them to order…read morea new psu and install it into my system, which they did seemingly flawlessly. However when I went today to pick up my system it did not come with the extra cables that came with the brand new power supply I paid for as well as the power cable. I was more focused on finally getting my working pc home and forgot to ask at the shop. So I called a few hours later to be told they threw away all the extra cables. Guess the power cable isn't need huh? This is grossly negligent. I don't see how a repair shop would just throw away perfectly fine cables, especially when they belong to a customer. This review would have been 5 stars, actually, I don't use yelp so this review would have never existed if this shop just didn't "throw away" my cables. Edit (IMPORTANT): I'm going to leave my original review mostly unedited because I feel like I should. I got a call today saying they found the box with my extra cables including the kettle cable that powers my psu. I went and picked it up and had no problems. To clarify, the repair job itself seems to have gone perfectly. It was being told that my cables were thrown away before I had even come to pick up my pc that irked me. I think communication could be improved, such as asking the customer if they would like to keep extra cables and accessories or not. And at the very least you should be giving customers who buy a psu for repair, their kettle cables so their system can actually power on.

    They did a super job getting me up and running, communicating thoughout the process. Reasonably…read morepriced and quick and didn't try to sell me a new computer!! I very much appreciate their customer service.

    XclusiV Nests - web_design - Updated May 2026

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