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    Xcelerate Physical Therapy

    5.0 (7 reviews)
    Closed • 7:00 am - 3:00 pm

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    Premier Orthopaedics

    Premier Orthopaedics

    3.0(2 reviews)
    7.7 mi

    Dr. Cabrey is a life saver! My knees feel 10 years younger and I am back to exercising again!read more

    I would never use Premier Orthopaedics for imaging again based on my experience with their billing…read morepractices. Before BOTH of my MRI appointments, Premier verified my copay as $75. I was told $75 before each appointment, and Premier collected $75 from me each time. I was never told this was merely an estimate or warned that I could later owe hundreds of dollars more. Afterward, I was billed an additional $500. When I disputed the charges, Premier's billing department told me that my account documented the original $75 copay verification. I spent months trying to resolve this and eventually submitted a formal written dispute. What is most frustrating is that Premier ultimately acknowledged in writing that the copayment initially collected was based on an "incomplete review" of my insurance benefits--yet still refused to adjust the additional $500 balance. Ballantyne, Jaimie-Response to Member Complaint.docx Their response also stated that the amount collected at check-in was only an "estimate." That may be how Premier characterizes it now, but I was never told before either MRI that the $75 amount they gave me was an estimate. Had I been told that Premier had not fully verified my benefits and that my actual cost could be substantially higher, I could have made an informed decision before receiving the services. On top of the billing issues, it also took almost a month for my MRI results to get to my doctor. Having to deal with that delay on top of everything that followed with billing made the entire imaging experience incredibly frustrating. I went out of my way to determine my cost beforehand. I was given the same $75 copay for two separate appointments and paid exactly what Premier told me I owed both times. I don't think patients should have to find out later that the financial information they were given before receiving care was based on an incomplete review. If you use Premier for imaging, get the quoted cost in writing and specifically ask whether they have actually completed the benefit verification and whether you could be billed substantially more afterward. I also recommend following up to make sure your results are actually sent to your doctor. I wish I had known all of this before using Premier for my MRIs.

    ATI Physical Therapy

    ATI Physical Therapy

    5.0(2 reviews)
    0.8 mi

    I was in physical therapy for 19 months & I cried when I walked out the door. I mean I could…read morehave jumped for joy, low impact & low intensity, but a jump none the less. I was in a devastating car accident on May 7 2020. The impact broke a leg, 37 bones in my feet, 4 ribs & shattered both ankles. I was a mess. After several surgeries and a long haul in an inpatient rehab, I was discharged to in home PT for six weeks. I can honestly say that Phil, and the entire staff at ATI Newtown helped me get myself back to better. In October of 2020 I was barely dragging myself 5 feet , heavily dependent on a walker, and nearby chairs to stop and catch my breath. Phil used every trick in his bag to keep me motivated and moving forward. In the 18 months under his care, he never let me fall or fail. They celebrated all of my accomplishments, no matter how absurd ( I stepped onto a curb! Yippeee!) encouraged me every single step & never let their enthusiasm, professionalism & compassion waver. Phil made me believe that he was just as invested in my recovery as I was. His sense of humor, attention to detail (and he sees everything, there is no slacking during PT) and his table side manner were all key components to my recovery. The entire staff is amazing to ALL the patients. I feel that I did not leave as just another client, but rather as family....

    I was lucky enough to get Lisa assigned as my physical therapist. Lisa helped me get back to work…read moreand healed my knee back to what it was before my injury. Lisa is the kindest, sweetest and funniest therapist you could ask for.

    Xcelerate Physical Therapy - physicaltherapy - Updated October 2026

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