Although Dr Alcacid herself is wonderful, I would've recommended this practice due to her staff. It…read moredoesn't matter how good of a physician you are if you're patients are dealing with very very nasty staff specifically Josephine, who won't let you get a word in edge wise when trying to relate your issues. You can't get an appointment, always passed to a nurse practitioner and you will be treated badly when you call. Find a different doctor, I am. It's horrible as she is good but she needs to reassess the staff representing her.

Dr. Alcasid is a great doctor. She is very thorough and has a wonderful bedside manner. She has…read morebeen my doctor for several years now and I believe she really cares about her patients. The front office has always been professional and accommodating and I never have to wait long for my appointment when I arrive. Highly recommend Dr Alcasid.

How many bad reviews does this practice need to receive of their staff before the staff is educated…read moreand trained in dealing with patients? Dr. Fam is my husband s physician at this practice. He is wonderful.Professional and caring and quiet expertise in this field. He also listens to his patients. It is a shame that patients are turning away because of the office front desk staff. They never identify themself when answering the phone. They hang up on you .No phone skills. Hardly any knowledge of an urology office practice.Rude and condescending when questioned in any way. Barbara

I have left a tell all review on Google. The story is long and unbelievable! I do not have the…read moreinclination nor the time to spend on this insane situation. I urge you to read my Google review on this practice. I will say a word of advice if you want to be treated disrespectfully and experience elder abuse ,particularly with Denise and the rest of the office staff then make an appointment! I will not accept this unacceptable treatment for my brother, my husband or myself...please read the Google review...and also choose wisely!

I can never get through to the office by phone, and when I leave messages, they're rarely returned…read more Wait times in the office are excessive, and it's very difficult to secure an appointment, especially when something urgent comes up. The staff and providers are not proactive; I have to follow up through the portal just to be sent for routine bloodwork, and ongoing monitoring isn't done unless I reach out myself, even though I'm on a biologic that requires regular checks every few months. I've been a patient here for over 20 years, but after my recent experience with a stool sample, I'm seriously considering switching providers. I completed a home stool test that was picked up by FedEx and sent to Allied Digestive Health's lab. After waiting nearly two weeks, and making multiple calls and portal messages, I was finally told today that the sample couldn't be processed, which seems like it was lost. No one has acknowledged the time this has cost me or the fact that I'm still not feeling well. Based on this experience, I would strongly recommend looking into a more reliable and responsive gastroenterology practice.

My wife and I both scheduled appointments with Dr. Yalamanchi and we are so glad we did. The…read morereviews in the past are regarding wait time and contacting the office via phone, which was a problem in the past when the office was having a difficult time scheduling and manning the phones. However, that is no longer happening. You can now schedule appointments online and the phone wait time is not bad at all. The schedulers are pleasant and very friendly. Yes, it takes awhile to get to see the doctor, but they will also make an exception if you can't wait, or if a test result is deemed important to consult with the doctor. They also have practitioner nurses who can care for lesser problems, prescribe meds, and order tests. Overall, I'm certain that your experience with Atlantic Coast Gastro will be pleasant, thorough and caring.

Very knowledgeable Very straightforward…read more He does not push medication's or surgical operations on you which some doctors do The office staff is definitely up to par

Was a patient of Dr. Chu 20 years ago. To say this man was kind and knowledgeable is an…read moreunderstatement. I had a benign cyst that had ruptured causing me to be hospitalized, Dr. Chu worked with at least 10 doctors to try and find the root cause. He was very instrumental to my recovery and I'm grateful for his expertise and explanation of what was going on and how to manage and care for my condition. Still thankful for Dr. Chu, and his comrades in the adjacent field Dr. Calabrese and Banks at Coastal Oral surgery.

This was my second visit with Dr. Martino to review results of a CTA scan he previously ordered…read more He explained, in detail, what the testing results revealed. Dr. Martino spent time with me and answered every question and concern I had. He was personable and reassuring . His office staff was pleasant and helpful. I would recommend him to anyone searching for a neurologist.

Very professional and listen to you so that they can get to your problems. Very respectful and…read morecaring also

My wife spontaneously started exhibiting possible stroke symptoms, I brought her to the ER at Ocean…read moreand the response was overwhelmingly positive!!! Immediate response from a very adept team which started assessing her condition. I would especially like to call out one of the lead nurses Samantha who was one of the best medical professionals I have ever seen in action. I didn't get to meet many of the other people involved in her care but I would rate them 110%. I would trust these people with my life!!!!

Failure of Care in ER Placed Patient at Risk…read more Our experience in the Emergency Room at Hackensack Meridian Ocean University Medical Center was not only disappointing--it was dangerous. The lack of urgency, incomplete evaluation, and failure to follow through on care placed my 74-year-old father's life at serious risk. My father, who is diabetic, has a brain shunt, and is in kidney failure requiring dialysis three times per week, arrived at the ER at 11:00 AM June 22nd after falling and losing consciousness. He is a medically fragile patient for whom every minute matters. Despite this, he was not evaluated until 12:30 PM--only after my mother had to ask for help after 90 minutes of being ignored. The charge nurse's response--"can't you see we're busy"--was dismissive and unacceptable given the situation. He was then left lying in a hallway bed for approximately 10 hours with minimal monitoring and no sense of urgency, despite his high-risk condition and in pain. Dr. Chetna Singh first evaluated him around 1:15 PM, ordering a head CT and knee X-ray, followed by an EKG at 2:00 PM. By 3:00 PM, she returned and stated nothing was broken and planned to discharge him. This decision was made despite my father repeatedly complaining of rib pain, which was never evaluated or imaged. Additionally, the knee brace that was ordered was never applied. At 3:45 PM, during routine discharge vitals, his oxygen level was found to be critically low at 80%--a potentially life-threatening condition that had gone unnoticed for hours. Only at that point did Dr. Singh order a lung scan. That scan revealed three broken ribs--an injury that had been missed earlier and could have contributed to his respiratory decline. He was only then given pain medication and his primary care physician, Dr. Marley, was contacted. When Dr. Marley arrived and examined him, he immediately noticed that one leg was shorter than the other--an obvious sign of a possible hip fracture. He ordered a hip X-ray at 6:30 PM. Despite the urgency, this imaging was not performed that evening. After more than 10 hours in a hallway bed--during which serious injuries were missed and his oxygen levels dropped to dangerous levels--my father was finally admitted and transferred to a room around 9:45 PM. The following morning, Dr. Marley returned and was alarmed to learn that the hip X-ray he ordered the previous evening had still not been completed. It was finally performed around 10:00 AM, confirming a hip fracture that had gone untreated for nearly a full day.

I called to reschedule an appointment only to find that they did not take my insurance so just…read moredecided to cancel the appointment with no phone call - nothing. This is a loser practice and I advise you to go elsewhere. It's too bad because I know the doctors are pretty good. I'm going to find another pulmonologist that has office staff who care about their patients !!!

Doctor and clinical staff are awesome but administrative staff is horrendous. Long wait times,…read more rarely a staff person to speak with which results in exchanging messages with systems. Regretfully, it's not worth staying attached to this practice.