Although Dr Alcacid herself is wonderful, I would've recommended this practice due to her staff. It…read moredoesn't matter how good of a physician you are if you're patients are dealing with very very nasty staff specifically Josephine, who won't let you get a word in edge wise when trying to relate your issues. You can't get an appointment, always passed to a nurse practitioner and you will be treated badly when you call. Find a different doctor, I am. It's horrible as she is good but she needs to reassess the staff representing her.

Dr. Alcasid is a great doctor. She is very thorough and has a wonderful bedside manner. She has…read morebeen my doctor for several years now and I believe she really cares about her patients. The front office has always been professional and accommodating and I never have to wait long for my appointment when I arrive. Highly recommend Dr Alcasid.

How many bad reviews does this practice need to receive of their staff before the staff is educated…read moreand trained in dealing with patients? Dr. Fam is my husband s physician at this practice. He is wonderful.Professional and caring and quiet expertise in this field. He also listens to his patients. It is a shame that patients are turning away because of the office front desk staff. They never identify themself when answering the phone. They hang up on you .No phone skills. Hardly any knowledge of an urology office practice.Rude and condescending when questioned in any way. Barbara

Carrie Fitzgerald sucks as a urologist don't go to her.Doesn't know how to treat patients.She is a…read moreBitch

Atlantic Coastal Gastro sent emails with the link to the patient portal, I filled out the forms…read moreweeks ago. Atlantic Coast Gastro called yesterday saying they didn't have my info and I HAD TO SUBMIT IT TODAY or my colonoscopy would be cancelled. Their emails only had a link to Allied Digestive Health patient portal. My info was all there. Called Atlantic Coast Gastro back to get this cleared up. Got voicemail. Called 4 times over the next few hours, left 4 messages (dialed a few different phone #s). Asked for a call back since ASAP they're threatening to cancel my proceedure. NO CALL BACK. Left work 1 1/2 hrs early to get to the Jackson office before they close at 4. Got there at 3:30 - office is closed (Hours of operation not updated online). Drove to the Brick office and filled out a form with everything already on the patient portal. I was literally shaking with anger, I'd been anxiously trying to get this cleared up for HOURS. Maybe whoever called me from Atlantic Coast Gastro didn't know how to access Allied Digestive patient portal? First day on the job? God knows. LITERALLY GOT A CALL BACK AS I WAS TYPING THIS - because i left a long angry voicemail this morning. Still livid at yesterday's experience, will have to reconsider using this office for next proceedure.

I can never get through to the office by phone, and when I leave messages, they're rarely returned…read more Wait times in the office are excessive, and it's very difficult to secure an appointment, especially when something urgent comes up. The staff and providers are not proactive; I have to follow up through the portal just to be sent for routine bloodwork, and ongoing monitoring isn't done unless I reach out myself, even though I'm on a biologic that requires regular checks every few months. I've been a patient here for over 20 years, but after my recent experience with a stool sample, I'm seriously considering switching providers. I completed a home stool test that was picked up by FedEx and sent to Allied Digestive Health's lab. After waiting nearly two weeks, and making multiple calls and portal messages, I was finally told today that the sample couldn't be processed, which seems like it was lost. No one has acknowledged the time this has cost me or the fact that I'm still not feeling well. Based on this experience, I would strongly recommend looking into a more reliable and responsive gastroenterology practice.

Very knowledgeable Very straightforward…read more He does not push medication's or surgical operations on you which some doctors do The office staff is definitely up to par

Was a patient of Dr. Chu 20 years ago. To say this man was kind and knowledgeable is an…read moreunderstatement. I had a benign cyst that had ruptured causing me to be hospitalized, Dr. Chu worked with at least 10 doctors to try and find the root cause. He was very instrumental to my recovery and I'm grateful for his expertise and explanation of what was going on and how to manage and care for my condition. Still thankful for Dr. Chu, and his comrades in the adjacent field Dr. Calabrese and Banks at Coastal Oral surgery.

Not as patient welcoming as I expected Assign APN to…read moreinitial patients interviews and follow up's and no Dr offered to discuss test ,results or options Probably competent but not warm The point pleasant office could use a through cleaning and upgrade

Andrea the front desk lady, is the rudest and nastiest person I ever had to deal with , the place…read moreis old and dirty, long waits , and you make an appointment months in advance, and 2 times in a row , they call to cancel and reschedule in another month or two, and they ate always so nasty and rude about it, like it was me wanting to cancel last minute lol what a joke , the front desk helpnis ruining this practice, look at Google reviews !!! Terrible

I wanted to leave this review for JUMELE on 3rd floor observation floor .She is one of the best…read moreNurses tech there is. She is happy, attentive, She made me feel so comfortable in a very scary time. She is wonderful and deserves a higher position! Also Cassie I think is her name a pregnant Nurse. Best nurse I ever had. True mother at heart. She is a gem. those two women together are great! Cassie a true hippy at heart. You're going to be a wonderful mother and wife to be. Thank you for caring for me so well..I felt like I left with a friend to remember. So many can learn from them both!

Tried to get a first-time appointment with Dr. Krushna B. Amin…read moreMD. Just saying "First time appointment" was enough. I don't know what the deal was but the rep just came up with the story of insurance companies put our information up by mistake. This is BLUE CROSS BLUE SHEILD, they are taken EVERYWHERE. If you don't want patients don't advertise or have your information, put on real health insurance companies in-network list. However, after reading all the terrible reviews, I think I dodged a bullet. Good riddance!

I called to reschedule an appointment only to find that they did not take my insurance so just…read moredecided to cancel the appointment with no phone call - nothing. This is a loser practice and I advise you to go elsewhere. It's too bad because I know the doctors are pretty good. I'm going to find another pulmonologist that has office staff who care about their patients !!!

Doctor and clinical staff are awesome but administrative staff is horrendous. Long wait times,…read more rarely a staff person to speak with which results in exchanging messages with systems. Regretfully, it's not worth staying attached to this practice.