1. Wyndham House

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West Palm Beach, FL

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MorseLife Health System

MorseLife Health System

2.2(39 reviews)
5.3 mi

We are writing this testimonial on Moses Petracco from the Morse Life Health System. Moses was…read morevery helpful in assisting us with finding a memory care option for our Mother. Moses is a very caring and compassionate individual. He exhibited such empathy and concern as we moved into this new territory with our Mother's care. Moses is an asset to the Morse Life Health System. His performance was truly outstanding and we are greatly appreciative of his concern and efforts on our family's behalf. Sincerely, Joanne and Mark Kutney

I was a patient from April 9 to 24, 2026, recovering from hip surgery. Unfortunately, the service I…read morereceived was not up to standard. I was constantly awakened for meds, blood work, diabetic testing (4 times a day), and an X-ray of the hip was taken at 11:15 pm the day before discharge, bed sore treatment at 11:30 pm (I don't have bed sores). The housekeeping service was unacceptable. See the pictures below showing the stains around the toilet, the dirty floor, and the shower. It was disgusting! I reported to the Housekeeping Supervisor, and it was improved immediately. The air mattress malfunctioned, and it took 3 days to replace it. I slept in the chair for 3 nights. The food was terrible, and as a result, I lost 6 pounds from not eating. I really looked forward to my family visiting on weekends so we could share meals. The physical and occupational therapy was outstanding; a big shout-out to Darrell, Eric, and Chad for their support and encouragement. I felt confident about leaving the facility and looked forward to continuing PT at home. Unfortunately, Janie Nixon-Harmon, Social Services Mgr, did not make contact with the PT home care service, as indicated on the checkout form and verbally communicated. This was also true of the meal plan service. I spent an hour plus on the phone with my insurance provider setting up the PT service and Meal service. The delay impacts my recovery time frame. PT is delayed for over a week and half.

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MorseLife Health System
MorseLife Health System
MorseLife Health System

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Grand Living at West Palm Beach

Grand Living at West Palm Beach

4.0(3 reviews)
1.4 mi

I completed a tour last week and was absolutely blown away. From the moment I walked in, I felt as…read morethough I were touring a Ritz-Carlton hotel. The entire community looked new, elegant, and exceptionally well-maintained. Every staff member either greeted us warmly or worked quietly and efficiently in the background. Around every corner, there seemed to be another impressive amenity. The residents were also extremely friendly. During lunch, we watched a group of four finish their meal, and one resident moved over to join another table of three simply to continue enjoying the fellowship. That small moment said a great deal about the warmth and sense of community. The location is excellent, surrounded by small retail shops, veterinarians, dry cleaners, pizza restaurants, and many other convenient businesses. The community also offers underground parking, a secure bicycle-storage area, and valet parking. This is an amazing place and absolutely worthy of a tour.

When you walk through the door, you feel welcomed right away. Everyone knows your name and makes…read moreyou feel like you're the only person in the room. The apartments are beautiful, and the food is incredible--especially the soups, which are always a standout. The staff and residents are so friendly, and I've made some truly great connections within the community. I especially enjoy the outings, activities, and events. Each event is filled with laughter, fun, cocktails, and delicious chef-prepared appetizers. Honestly, what more could you ask for? And best of all--I don't have to cook anymore!

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Grand Living at West Palm Beach
Grand Living at West Palm Beach
Grand Living at West Palm Beach

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Darcy Hall of Life Care

Darcy Hall of Life Care

2.3(3 reviews)
2.8 mi

My father had a fall and went to the hospital for 3 nights. He was admitted to the Darcy Hall of…read moreLife Care to get back on his feet literally. The nurses and nurses aides were so caring and supportive. They kept him comfortable and happy during his stay. The facility is a little older, but they came to clean his room every day. My only complaint would be about the centers lack of support during the group meeting. Having never been through this before I asked for advice and they looked at me as though I was asking for something absurd. They operate a business everyday supposedly supporting patients and their families through what can sometimes be a stressful situation. I give the team meetings a thumbs down as far as being informative to the patient and their family members. Can I just say again that the nurses and the support staff were excellent? If you've been through this before you will know that is what makes the patients happy. We needed to move my father to a facility closer to his home, so his was not an extended stay, but we moved him to The Gardens Court which is a sister company to Darcy Hall of Life Care. They do not clean the rooms as frequently and some of the nursing staff seems as though they really would rather not be there. The difference is pronounced and it's unfortunate.

Disappointed and Deeply Concerned…read more Darcy Hall Nursing Home claims to care for our loved ones as if they were family--but sadly, that has not been my experience. While this promise sounds reassuring, the reality is far from it. Many of the aides appear frustrated or even annoyed when asked to assist with basic care needs, such as taking a resident to the bathroom or changing a soiled diaper. The looks they give--cold, dismissive, and irritated--make you feel like you're an inconvenience for simply advocating for your loved one. What's even more disheartening is witnessing these same staff members frequently on their phones, chatting away, seemingly prioritizing personal conversations over their professional responsibilities. This is not just unprofessional--it's unacceptable in a facility that should be focused on the well-being and dignity of its residents. Darcy Hall needs to seriously reconsider its hiring practices. Working in elder care is not just a job--it's a calling that requires compassion, patience, and a genuine heart for service. Sadly, it seems that too many of the current aides and nurses are simply there for a paycheck, with little to no investment in the people they are supposed to be caring for. Our loved ones deserve so much better. Darcy Hall can and must do better. One star is not even what they deserve but without selecting one I can't post my review.

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Darcy Hall of Life Care
Darcy Hall of Life Care
Darcy Hall of Life Care

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ManorCare Health Services-W Palm Beach

ManorCare Health Services-W Palm Beach

2.1(19 reviews)
3.5 mi

We would like to express both our gratitude and extol ManorCare staff amazing qualities as a…read morecareeriver. ManorCare staff has been with our mother Dina Turkova as her long-term care provider since March 2018 through celebration of Dina's 100 Birthday, and until her death in August 2023. Your facility staff have proved a great level of responsibility and caring when collaborating with our mother. The caregivers who worked directly with Dina are wonderful human beings who care for and go beyond for their patients with the utmost level of compassion and caring. They collaborate well with people in general and they prove an understanding of individual needs very quickly.. All ManorCare employees are punctual, trustworthy and courteous and can follow a detailed plan or care. ManorCare staff were able to coordinate with all clinicians and our family daily to provide our mother with an exemplary level of care up until the end of her life. We simply cannot put into words how much ManorCare staff helped to improve the quality of her life as well as providing our family with peace of mind. During the time when our mother Dina Turkova was your facility patient, especially going through the paint time at the end or her lite, all Manorcare staft were compassionate, caring and incredibly competent. It is with mentioned consideration that we recommend ManorCare to any who require family care.

So unbelievably bad!!! Mom came from the hospital for rehab. Aides were horrible to her and…read morebruised every part of her body. The absolute worst, was the social worker, Katia. I am in a different state, so I have a case manager where my mother lives. Katia called myself and my case manager to go over therapy and wound care, etc. We got on the phone and all she does is ask US what we want to know. There were no nurses or doctors or therapist on the line. Gave us no information. Then she calls to tell me my mother is being discharged. Got everything ready and even went down there but she was not discharged. When I questioned her , she just lied and said she never told us that. I have never seen a more UNPROFESSIONAL person in my life. That facility is way too small and everyone ,but Melinda and Jennifer, were a nightmare to deal with. Thank goodness after this hospital stay, she went elsewhere.

Fountainview

Fountainview

1.0(2 reviews)
2.2 mi

Update: In the same month FountainView sent families a letter begging for *donations* to help pay…read moretheir staff a living wage, they hit my 100-year-old grandmother with a late fee on an automated bank check. You can't make this up. Nothing has changed since my last review: constant rate hikes, revolving-door management, and billing practices that feel designed to wear families down and drain accounts before their loved ones die. Maybe that's just the industry, but FountainView doesn't even pretend to care. If corporate is paying attention, there's no sign of it. -- Original Review Summary (for context): When I first chose FountainView for my grandmother, the initial rates and promises seemed fair. But quickly, my experience became nothing but frustration: arbitrary rate hikes, zero transparency, and no clear rationale for the constant cost increases. Families deserve better.

If you're actually considering FountainView, I strongly urge you to:…read more - Get every care assessment and cost breakdown in writing -- they'll often try to handle it all over the phone - Monitor every billing statement closely and request documentation for all care changes - Keep records of all conversations -- what's agreed to with one person may be walked back by another - Be ready to advocate persistently and protect your loved one from unnecessary confusion or pressure My strong recommendation is to just look elsewhere at all costs!

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Fountainview
Fountainview
Fountainview

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Wyndham House - assistedliving - Updated November 2026

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