my knee replacement. I had on problems the whole time hospital and Doctors and nurses were amazingread more

They look at patients as walking pay checks no real bedside manner just hurry up and wait so they…read morecan cancel and reschedule and then leave you sitting for hours all is bs if 15 min late you have to reschedule most mis managed drs office I have ever been too. How can you cancel a scheduled post op appointment day of appointment this Is unprofessional then when you show they let you si for hours and hours bs.

I first met Dr Seth Greenky in the ER of St Joseph's Hospital 6 years ago. I had a severe compound…read morefracture / right ankle. Dr Greenky took the time to do the repair ( to last a lifetime). Pins, plates and screws made the repair. Results/Perfect. Since then and due to arthritis, Dr Seth Greenky has replaced both knees and both hips in such a professional manner, I have never had an issue. Dr. Greenky has a personality and loves to engage with his patients... He embrasses his patients as if they are family or close friends. If you do not like that from a doctor, move along. This attribute along with his personal skill and professionalism makes Dr Seth Greenky the Ortho Doctor of highest regard in Central New York. BRAVO DR. SETH GREENKY.

my parents and i all see him for our knee problems and he has preformed knee replacements on all 3…read moreof us as well..highly reccomend him!

Dr. Setter did a right and left shoulder replacement for my very arthritic joints. He was highly…read morerecommended by several doctors in the area who said Dr. Setter was the one they would tell their family to use. He is very personable and listens and responds to your concerns. I highly recommend him.

Excellent surgeon. He listens carefully to the patient. He treats people with respect. He cares…read moreabout your outcome. And very importantly, physical therapists in the area respect him. The staff at the outpatient surgical center were caring and well-trained from the beginning to the end of my hand surgery with Dr. Setter.

Mr Clarke is a great guy and a really good surgeon. He replaced my hip and did a fine job no pain.read more

Amazing facility and staff! This was our third visit in 3 weeks and each visit was great. There's…read moreample free parking. Love the location, no parking deck or city traffic to navigate. Smooth check in process. No long wait. Nursing staff phenomenal. Doctors with good bedside manner and great explanations. We experienced the doctor visit, imaging center and the surgical center. It's WONDERFUL that it's all at the same location. Nice vending machine options if you have to wait a while. Great care!

Customer care very poor ' Went in as I was recommended by…read moremy PCP .. Not much of a wait, the doctor barges in to the room with out so much as knocking starts talking immediately, so I ask her who she is and she reveals Dr Iannolo, she starts examining my wrist when it was my pinki/palm that was throbbing, when corrected, she presses hard and no apologies at my wincing at her insensitive touch. Tells me after looking at my earlier diagnosis on the screen that I have Rheumatoid arthritis. Prescribes a steroid and a choice of 2 splints, totally unsuitable for my pain.. and rushed out the door as I'm asking her where she's going ! Then a hurried nurse comes in , roughly demonstrates both splints or immobilizes and rushes out as well, only too quick ask me which one I 'like'.. the staff person at the front desk was rude and talked down to me as i was trying to decide on a date for my follow up. I came out sad and miserable, because of my pain and the humiliating experience I had at this facility! Hope I NEVER have to go there again. Wish they had a minus in the stars , I'd not even give them a one Very unfortunate ..

Dr Kang is awesome! His practice is relatively new- but this means he has learned up-to-date…read moremedicine. I feel that he really listened to me, and worked with me for a good plan of care. His bedside manner is excellent, and he has a great sense of humor. There was only so much he could do to help me with my particular condition, but he did EVERYTHING he COULD do. We decided on a nerve block, and when he told me that it would probably take 3-4 weeks for me to get it, because upstate bone and joint requires pre-approval from insurance, and then they need to find time to make me an appointment, I broke down in tears. Well, I don't know how he pulled it off, but Dr Kang managed to get me in a week and a half after my initial appointment! The staff in the surgery center on the third floor were fantastic, and so was Dr Kang. I was given a sedative, but I have ehlers danlos syndrome, so it didn't do a whole lot. That was OK though, because it meant I was able to ask questions about my procedure as he was doing it. He was a rock star, answering me and delivering my nerve block with precision and care at the same time. I'm passionate about medicine, and I love to learn, so that was cool. Also it distracted me from the pain a bit, which was helpful. He also called and personally checked up on me. He also answered my messages on MyChart in a timely manner, which I really appreciated! All in all, I highly recommend Dr Kang, even though he practices out of Upstate Bone and Joint, which is a dystopian nightmare of endless waiting rooms- he will personally get you in pretty quickly, but also give you the time you need.

Very poor and unprofessional experience with Dr. Damron. Be wary. Poor bedside manner, rude,…read moreunprofessional, would not answer a simple question about why I was required to come in for a follow-up visit that could have been a phone call, as I had to wait for over 2 hours with my 5 year old to see him for a follow up that his office said was required, but that he essentially told me was not necessary and nothing further was needed for follow up. Oh, unless of course, I was like many other "moms who insist on an x-ray when it's not necessary" as he so ignorantly stated. The only explanation I can come up with is an unnecessary money grab for a follow up appointment with little to no regard for patient's time or schedule.

Hands down the rudest provider I've ever had the horror of dealing with. Arrogant and condescending…read moredoesn't even begin to touch on this guy's character. I read all of these reviews and I see that most agree. I wouldn't send a dead person to this jerk. He chastised me as if I were a ten year old child. Dude, your patients pay to see you. Who do you think you are? I'll gladly spend my copay elsewhere. What a blight on an otherwise fine institution. I hope patients read reviews before making appointments. I wish I had.

Dr Greenky gives his clients his full attention and explains their conditions in plain languation.read more

BEWARE! DO NOT USE THIS SURGEON. He will perform surgery on anyone, regardless of the risk. He…read moreperformed an inappropriate surgery on my mother and she was dead 2 months later.