Stay clear of this company. 'Bottom Line' is their Motto. THEIR bottom line that is. Cold and…read moreimpersonal employees do best here. If you don't produce enough income for them its good bye customer. We were, after 19 years of steady work for the firm they bought we turned out to be small potatoes for them so were "let go" as clients. We even got a letter from them about our tax returns that said, "Do NOT Reply" to a letter they sent us. I know personally a few people that work there who left because of there attitude towards their smaller clients. I'm looking forward to their demise soon.

My husband and have used Brown Edwards of Lynchburg for years and we are very satisfied with their…read moreservice.

If I could give 0 star I would. JH did my husband's tax return and messed everything up. we ended…read moreup overpaid $2500 on top of the $500+ they charged us. We had to pay someone else $500+ to fix it. When we asked for refund from JH, we are ignored. It's unbelievable hard to reach the Lynchburg office through the phone also.

I'm changing my star rating to 3 from 1, I had to walk into the office without an appointment to…read morehave them explain to me why my return amount was different from what they calculated and what I got through the IRS. I never did receive a call back after several messages left . It was not Jackson Hewitt's fault for the difference. it was the IRS. I do appreciate them explaining this to me but I still have issue with them not returning calls after several messages left over several weeks.

I have been using Sandra the last 19 years and she is very efficient and keeps me updated with all…read morethe changing laws. It is a peace of mind to have someone you trust to handle all my tax needs.

From the owner: preparation and efiling personal and business taxes, payroll preparation services, and bookkeeping…read moreor accounting services.

I have been a client here for 4 years. After receiving my taxes back this year, I reviewed them…read moreand found a small error. When I went into the office the next morning just to verify, I was met with hostility, yelled at like it was my fault they made a mistake, and told to take my business elsewhere. I asked a simple question because I do not understand tax law but I knew that I didnt qualify for a refund that was included, even though I had provided the appropriate documentation, and rather then being handled professionally, I was yelled at. I will be finding another firm that actually care about how they handle their clients.

From the owner: Brockman, Drinkard & Pennington is a locally owned and operated CPA firm that provides tax, audit…read moreand accounting services to over 1,400 clients in the Lynchburg, Virginia and surrounding area. We are a member of the American Institute of CPAs and the Virginia Society of CPAs.

Fraudulent tax preparing scheme. this franchise is a total scheme to steal money from unexpecting…read moreclients. They will lie to you just to get you to file using their service and then steal hundreds of dollars from you

From the owner: Friendly and Accuracy Guaranteed is the way we do business with our clients. Come on in anytime, no…read morepre-set appointment needed. If you like, you can call and request an appointment time, or drop off your tax information and we will process and call you when complete. We sincerely thank you for your business, and look forward to serving you in years to come.