My experiences with H&R over 8 years has been really good. The service staff arrives on schedule…read moreand their service is great. I am pleased that they ask questions about what insects/bugs we have seen on our porch or around the house. Once we had a below ground bee nest and unfortunately a family member was stung numerous times before we discovered this nest. H&R to the rescue! They took care of this problem and returned several times to be sure there were no bees still around this nest, I would definitely recommend their service. Jo K.

Great service. No issues. Timely and consistent visits. Excellent and quality pest controlread more

I called to deal with an out of control mouse situation. Green Akers is professional and we have…read morehad no mice since. Thank you!

Jason was great! He is a true professional, and obviously very good at what he does! I spoke to him…read moreon the phone before we even did the treatment, and I was quite impressed with his knowledge and professionalism right off the bat! I'm a retired heating and air-conditioning technician, so I can spot bull a mile away! I did not get that impression from him at all! He was quite thorough and I highly recommend him!

Initial visit was positive. The response time was good and Matthew did an inspection and came up…read morewith a treatment plan. The plan and fee paid included follow-up treatment. That's where the problem started. We called, texted and emailed over a 3-week period to schedule the follow up. None of our contacts were answered. There was no follow up. We were surprised at this business' failure to honor their warranty and disappointed the total lack of professionalism.

This is the second year in a row that I had an urgent pest control need. Matthew got here as soon…read moreas possible to exterminate a huge hornet nest in my house. He was thorough and neat and just a plain nice guy. I highly recommend their services.

Sarah is amazing and we are very pleased with her appraisal services! So happy we found her.read more

Sarah appraised several rings for me. She is very professional and approachable. I really enjoyed…read moreher. Plus, my insurance guy was really impressed with my appraisal. Well written and very professional. Thank you Appraisal and Gemological Services of Central Virginia!

My family was well taken care of by Tim Murphy. He was wonderful and the funeral service for my…read morefather-in-law was well done. The fees were quite reasonable. Bravo to Updike!

The people at Updike's are amazing! My husband's father (James Larry Brown) passed away and his…read morebody was taken to Updike's and we couldn't be more pleased with the service and care that we received. Tim Matthews is a wonderful man! He was very honest & helpful & so thoughtful throughout the whole thing...from the initial visit to the end of the burial. I highly recommend Updike Funeral Home if you are looking for the Best in Bedford! Sincerely, Paul & Ruby Brown

mark was extremely helpful and professional. he made the entire process easy and stress free…read more inwould highly recommend him!

My husband has been going here for years with no issues, so I thought it would be a.good place to…read moretake my new wool blanket to be cleaned. However, it came back covered in long dog or cat hair. He took it back. They cleaned it again. It still had hair on it. We tried to lint roll it at home and went through 2 lint brushes trying to get the hair out. Still hair on it. I went in to nicely speak to the owner about it. She rudely stated that there's nothing they can do about and do I want my cleaning refund or not. If you have no issues, it's a great place. If there's a problem, the customer is left to deal with it. Would not recommend.

Poor work but what made it worse was the customer service. I brought in a brand new suit on…read moreThursday to be pressed for my son's wedding. I went to pick it up on Saturday morning as scheduled. When I looked at the suit, I noticed the jacket had a crease pressed into the lapel, and as you will see in the pictures, there were other areas that look like they had just been missed in the pressing. I spoke with Julie who with her husband Andy are the owners. My family was scheduled to go out of town on Monday. Julie recognized that the jacket needed to be repressed and said that her husband Andy must not have inspected it when it was pressed. Julie said that they could get it re-pressed and either delivered to me by noon on Monday or I could pick it up from the store Monday morning by noon. She said that they would make it right. I felt that Julie was trying to do the right thing and mistakes happen. about an hour later, I got a call from Andy, her husband, who said that there was nothing wrong with the jacket, that he had pressed it himself, and that Julie, and two other customers said there was nothing wrong with the jacket. (Why other customers would be sharing their opinions is not clear to me. I think the pictures speak for themselves.). Andy also said that he couldn't get it re-pressed by Monday morning. He told me I either needed to pick up the jacket by noon on Saturday or that they would be open at eight on Monday and I could pick it up then. He said they would refund my money, but that they would not fix the problem. I told him I was not happy but he wasn't giving me any choice. I drove back on Saturday to get the jacket which ruined my planned Saturday morning breakfast with my son and family. On the way, I called Julie, told her I was coming back for the jacket,she said she had refunded the payment. I expressed to her that what really hurt was that her husband who had never seen the jacket said there was no problem when both she and I had seen the jacket and she had acknowledged there was a problem. When I got back to the store I told Julie that my breakfast with my son had been ruined. Her whole attitude had changed. She said she didn't want to hear it, what I had said was inappropriate and to get out of the store.

I cannot believe Stihl authorizes these people to service their equipment. Maybe Stihl does not…read moreknow how they treat people and their equipment. Well, they will very soon. My mother-in-law took her Stihl blower in to have the primer bulb replaced. That was all it needed. That was all she wanted done. What they did to her blower was criminal. Not only did they not replace the primer bulb as she had ask, they broke the throttle lever off the carburetor when they dis-assembled it. Why they dis-assembled her blower to replace an easily accessible primer bulb is beyond any conceivable explanation or understanding. When she went in to pick up her blower after being told it was ready, she was handed a bag of parts, and a bill for fifty some dollars. They had the nerve to tell her (after they broke the carburetor) it needed a new carburetor, and it was going to cost as much to repair the blower as it would be to purchase a new one. Then they charged her fifty some dollars for their "fine" service. All it needed was a primer bulb! You can see in the attached photo the condition in which they returned her blower. If legible, the broken throttle lever pieces are circled in the photo. Unbelievable!!! Had this happened to me, these people would be in court making reparations for the damage they caused. This is truly criminal taking advantage of a person in this manner. If I heard one day someone burned them out, I just might have to smile.

This store is handy. You can find a lot of gardening and landscaping items at the center. They have…read morea nice snack collection, including Birch Beer.