TLDR: Do Not Use Reed's Lawncare - Charged Me for Services Never Performed…read more I'm not someone who leaves 1-star reviews lightly, but Reed's Lawncare in Hampton Roads has left me no choice. This goes beyond poor service into what feels like outright theft. What Happened: I initially hired Reed's for prep work on a rental property listing. The work was acceptable, so I signed up for their $130/month recurring service (every 2 weeks for mowing and maintenance). The Problems: The no-shows started immediately. At least four separate times, they simply didn't appear on the scheduled day. When I'd text to ask what happened, the response was always the same: "I have you on the schedule tomorrow." No proactive communication. No acknowledgment of the missed appointment. Just excuses. Rain delays are understandable, but a professional service calls or texts to reschedule. Reed's never did. I have cameras on the property, so I know for certain they weren't coming out. The Real Issue: Despite not showing up, they kept charging me $130 monthly. When I noticed my yard looked terrible and contacted them for end-of-season leaf removal, I got the usual "I have you on the schedule tomorrow" line. No one came. No explanation. Then I was charged another $130 for December with zero work performed. I asked directly what I was being charged for over the last two months. Read receipts confirmed they saw my messages. They never responded. I requested cancellation and a refund for December since no work was done. Complete silence. I had to cancel my bank account to stop the unauthorized charges. Bottom Line: I'm out hundreds of dollars for services never rendered, my yard is a mess, and I have zero recourse because they simply stopped communicating once I questioned the charges. This isn't poor customer service. This is taking people's money and providing nothing in return. I want to support a local small business but cmon. Buyer beware.

Mr. Reed and his Associate came and mowed my lawn. It looks beautiful. He also sprayed to help…read moreprevent the weeds from taking over my lawn. Mr. Reed's team work performance was awesome! In no time my lawn looked so nice and clean. I had to tell my neighbor. I finally I have a great Lawn Care Company that has great works behind the Reed's name. The price was right even with the extra cost of the spray to prevent weeding. I was obliged to pay it. It was truly worth it. Team work makes the dream work! Sincerely Ms. Rogers aka Ms. New York

Extremely fast response and outstanding customer service…read more Budget Cuts was able to quickly fit me in to their schedule in order to aerate and seed my lawn. They showed up promptly and were extremely detail oriented. I'll be using them again.

I am happy I found Budget Cuts for our leaf removal in our yard. It was too much work for my…read morehusband and I to do with our little kids running around. Terry gave us a really reasonable quote and the work was done within the week! Will definitely be using Budget Cuts for future yard work. It's a no-brainer for us.

I received great service by the owner of Junie's Lawncare! I recommend him and his team for your…read morelandscaping needs or troubles. During the service until the end he remain professional and courteous to our needs. We approve of his care and attention to our needs. Explain exactly what you need done and it will get done. Thank you very much, we appreciate your service and will use you again a few more times in the future.

Junie's Lawn Care is amazing! 10 out of 10 - would highly recommend…read more I called and got a quote back within an hour. He was able to accommodate for my work schedule and got the job done the same day! It's hard to properly express how bad the yard was before he got here... most of it was so overgrown, it was past my knees. We live near the water so the grass had become a haven for snakes and other critters. On another note, he seems like a genuinely good person who takes care of his customers. I am so thankful that they called me back before anyone else!

Great company! Family owned local guy. Fast, responsive and reliable. I've sat and talk to the…read moreowner for quite a bit and you can really tell that he loves what he does. They've been servicing my yard since he first started years ago and wouldn't use anyone else.

I have been using Ruca lawn service for about a year now for all of my lawn needs. Ivan was mowing…read morea neighbors lawn and I noticed what a great job he did and I asked if he was able to take me on as a regular client for yard services. Ivan greeted me with a smile and was able to start my lawn the same week. He did an excellent job with mowing, edging, and leaf blowing. Our yard always looks crisp and clean when he comes. I had also had him come out on several different occasions for bush trimming, and cleaning up my flower beds, and laying new mulch. He works hard and his work is excellent. His prices are extremely fair compared to other lawn companies in the area. I highly recommend him for any yard services.

Tip Top Yard Care is reliable, professional, and does an excellent job. My lawn always looks great,…read moreand the team is friendly and dependable. I highly recommend them for quality lawn care!

We love John and Tip Top Yard Care. he does such an amazing job with our yard. Even our girls say…read morehow good our yard looks after John has been here. Please choose him to help with your yard!

I contacted Aubrey's Tree Service & Landscaping to give my neighbor and I an estimate for trimming…read moreor removing a gigantic Sweet Gum tree between both our properties. They responded quickly with an estimate and evaluation of our needs. The tree was nearly 50' and I was very concerned about letting just anyone cut that tree down, I wanted someone insured, very experienced to be sure no one got hurt plus had the right equipment to get it down safely. We also had outdoor structures out there and I didn't want any of those damaged. Once we decided it needed to come down for safety reasons we were lucky enough to be able to fit into their schedule and have now gotten it taken down. I have never seen such careful guys taking care of all our things, making sure to cause the least amount of disruption to our property as possible. Took less than a day and they cleaned up beautifully!!! Thank you to all the guys for being so sweet, nice and careful, for going above and beyond in taking care of our needs, outstanding job!!!! I would definitely not hesitate to use them again, they would be the first call on my list.

I have used Aubrey's Tree Service and Landscaping multiple times now, for tree removal and stump…read moregrinding. I can't recommend them enough. Aubrey is quick to communicate and gets the job done just a fast. His crew is very professional, friendly and does great work. I will definitely be doing business with them again!

Brandon is super knowledgeable about our trees, and focuses intently on tree health…read more We have massive oak trees, and love the shade. Brandon is our go to guy for knowing when, and how much maintenance the trees need!

Amazing communication and professional! They took great care of my home while working and cleaned…read moreup very well when done

They were very professional and great to work with! They were very responsive and did a fantastic…read morejob! They were fairly priced after getting multiple quotes. I would recommend them and call them again!

We hired All Out Tree and Stump Removal / Phillip Howell to remove a tree on our property in…read moreJanuary 2025. The work itself was completed, but due to a payment error, we paid $10,000 more than the agreed amount. We requested reimbursement in February and March 2025, and the over payment has not been returned. We pursued legal action, and the Virginia Beach General District Court entered judgment in our favor on June 17, 2025 for the overpaid amount. Despite this judgment, we have not been able to recover the funds. We share this experience so others are aware and can take steps to protect themselves when making payments.