Gave me the wrong hair treatment and didn't tell me…read more My experience with Kayla Wood at La Ti Da was unbelievable in the worst way. This was my first time seeing her, and she was recommended by locals on Facebook for Brazilian Blowout treatments. I walked in expecting professionalism. What I got was the exact opposite. I made it painfully clear, multiple times, when making the appointment and in person, that I wanted the original, stronger Brazilian Blowout formula, not the light version. She looked me in the eye and assured me over and over that she'd be using the original formula. She literally even told me that she had to source the original formula for my appointment from someone outside of CA because CA no longer sells the strong original formula. Fast-forward a few weeks, my hair looked nothing like a real Brazilian Blowout. Frizzy, wavy, dull--nothing even close to the results I've had for 15 years with other stylists. I've had approximately 25 original formula Brazilian Blowouts over 15 years so I know exactly how my hair reacts. So I reached out privately and politely via text, asking her for her advice, her opinion, and asking if maybe too little product was used and if next time she could use more. I also sent her pictures of my now wavy, frizzy hair. And that's when SHE CASUALLY ADMITTED SHE'D ACTUALLY USED THE LIGHT VERSION--the exact product I told her I did NOT want. She never told me this during the appointment. Not a word. I only found out because I asked. There's nothing "miscommunication" about that. That is a straight-up undisclosed product swap. But the absolute icing on the cake: when I politely asked for a PARTIAL refund (I was willing to pay for her time but I wanted a partial refund because I now have to pay someone else to redo the correct treatment), she refused... and then sent me a message saying she'd filed a police report! And if I contacted her again she would file an additional report for harassment. Over what? Me asking why she used a completely different formula than the one she promised? And as unbelievable as that is, something additionally wild happened during the appointment. While she was in the middle of my treatment, she made a personal phone call right next to me asking her husband how much he'd been drinking and telling him he was too drunk to pick up their child from school. I just sat there stunned, stuck in the chair while she had this whole conversation inches from me. Meanwhile we weren't done with my service, and suddenly she had less than 30 minutes to get to the school herself. It was chaotic, unprofessional, and honestly uncomfortable. Now, after telling me she had filed a police report, she claims I "left before the service was finished" and is using it as an additional excuse. That is absolutely not what happened. I did exactly what I've done for 15 years with every Brazilian Blowout I've ever had -- I chose not to have the stylist do the second wash because many clients prefer to leave the product in longer so the treatment sets better. Every stylist I've ever had has offered that option, including Kayla. She even told me a lot of her clients prefer to leave with the product in. So to see her later twist that into "you left in the middle of the service" was incredibly disappointing, especially given that the real issue was that she used an entirely different product than the one I requested in the first place. I've never in my life dealt with a stylist who changed a product without telling me, admitted it, denied it, and then tried to intimidate me for asking about it. The whole situation went from disappointing to surreal. I'm leaving this review because I wish someone had been brutally honest before I booked. If transparency, professionalism, or basic respect matters to you, please think twice. I definitely won't be going back. Edited after owner response: I'm posting this because the salon's response doesn't reflect what was actually communicated to me. I was never told the formula I requested was illegal--Kayla told me she had sourced the stronger formula from out of state and confirmed she'd be using it. I only learned otherwise yesterday when she acknowledged in writing that she used a different product, which contradicts the public response. I was also never offered a free correction, only asked to "come in and talk," which didn't address the issue. And how could they "correct" the service when the original service I requested wasn't performed in the first place? I have everything in writing, and my review reflects the actual communication. I even tried to resolve this privately with a 50% refund request since the wrong product was used, while still compensating her for her time. Kayla responded saying the salon does not offer refunds and she had filed a police report. It's unfortunate the salon chose not to resolve this professionally and privately.

I went in for a bleaching service and my experience with Heather was extremely upsetting. Before my…read moreappointment, my hair had volume, sat well on my head, and did not constantly tangle. During the service, Heather aggressively backcombed my hair and began the bleaching process. Almost immediately, the top of my head became completely flat, and since then my hair no longer sits right or has any natural volume. The texture and behavior of my hair changed significantly after this appointment. I also want to mention that I have a sensitive scalp, which I communicated during the service. Each time I said "ow" because my head was hurting, it was brushed off and laughed at instead of being taken seriously. That response felt unprofessional and dismissive, especially while a chemical service was being performed. This experience left me uncomfortable both physically and emotionally, and my hair has not been the same since. I would not recommend this business to anyone who cares about their hair health or expects their concerns to be respected during a service.

I heard of a business that assists cancer patients with wigs. This place was so amazing from the…read moremoment I walked in. The energy in their greeting had me feeling really relaxed and comfortable. Since being treated for breast cancer and loosing my hair, the wig I was wearing had been damaged. They immediately offered to see if it could be repaired. Unexpectedly they set me up to leave with a new replacement until my wig could be fix. Unfortunately my wig was beyond repair. They were quick to set me up with ordering a new one of my choice of hair color and length. Thank you Terry, Nikki and the dFine Salon for making this a fabulous experience!! Happy heart and head, CowGirlStrong! Chica B.

went to Joe for a haircut for my 5 year old son .it looks great . Not only was he great with my son…read morebut my son didn't complain one time . my son usually says that the Clippers hurt him or it's too loud or he don't really care for the cut after . The blend was nice and he didn't make his cowlick stick up And all around looks great . This cut boosted his confidence to the max and he got lots of compliments when we went to the store . Cute salon def will be going back

Great relaxing facial with Rachel this evening. I appreciated her responsiveness and ability to…read morework with my schedule. Great job asking questions to dial in what I was looking for.

I recently started going to Rachel for all my waxing needs. She's very professional and friendly…read morewhich takes any awkwardness you might feel out of the appointment. Always does a good job and I leave feeling like a new woman. Highly recommend.

I always come here and get help right away the staff is very friendly ,great service!read more

Fungus under my nails! Acrylic set for three months. I never went more than two weeks between…read morefills. The nail salon that removed the acrylic set said the nail technician HAD to have seen the fungus and IGNORED it. Never going back!

Went in for a new set of french tip nails and a pedicure. The people here are so kind and friendly…read moreand they offer an incredible service! It was definitely super busy though, but for good reason I think. They seem to have a really loyal and steady clientele.

The made me bleed and got mad because they didn't do the right color and I said something and they…read moregot mad so I do not recommend this place tools are not clean very dusty, bad attitude $50 for just gel nail polish, lots of air bubbles, cricket stuff in the nail polish like little black things do not recommend this place. Good luck to the future customers definitely not going again.

Edvin is absolutely incredible! If I were to recommend anyone it would be him! He is fast, educated…read moreand explains every step he does. I got a layered haircut and I'm still inlove with it. He makes sure every single person in his chair is welcomed and given what they want. Absolutely will be back and would 10/10 recommend him and his skills!

Reached out to this gentleman early last week…read more He answered the phone directly, and thought we were off to a good start. After about a minute of conversing about the dates and what I was looking for crew members who were on location for a film shoot, he shared that he himself that he actually rents from the salon we had called, and was independent... but launches into long description Salon is. We responded this was no problem, and ask for his availability on the weekend. He goes into a long explanation of his exceptional attention to detail, and says that he needs to check his schedule - which he doesn't bother to keep on him, but keeps it the SALON. This seems a little weird if he's independent of the salon that he would only have a schedule at the salon, but whatever. We say make sure he has and he promised to call back in the hour. after Sadly, like a lot of of our interactions with stylists / salons in Modesto, this one turns out to be unreliable. He never gets back to us. Apparently he feels that it's humane or right to just drop the matter. What's even more absurd is he believes he's a hair professional (going on and on about how great one is, how great his salon is, promising to get back in an hour - and then dropping it is not professional by ANY standard!) We've fortunately booked several services with GLOSS. Do not recommend this stylist... he likely will not follow through on his word.

The best spray tan! My daughter purchased the bronze spray tan 2 days before her senior prom. It…read morelooked so natural! She got so many compliments! 6 days later...it looks as good as the 1st day! Very impressed!

Jessica was EXCELLENT. I got a rapid spray tan. She was professional, kind and made me…read morecomfortable. Her studio is super cute and immaculate. She gave me a lot of great tips to help my tan last longer. Most of all, my spray tan was beautiful.

Kelley is freaking amazing!! My friend and I got tattoos done with her and she is such a vibe, her…read morework is beautiful, the vibe is so chill and fun, and she gets it done fast and makes sure youre comfortable and gives ideas for how to make the tattoo better.

Kelley did an absolutely great job. From the very beginning and all through the process she was…read moreattentive, paid attention to detail and did a fantastic job on the tat. I have had a couple tatoos previous over the years and this one was by far the best quality and experience. Anyone who wants a free one on one with a real artist should not hesitate to book an appointment with her.