After 25 years of Willson Income Tax doing my taxes, I get a letter from them stating that they…read morearen't doing taxes on U.S. citizens anymore who live in Canada. Didn't even give any recommendations on who to go to. I believe you've gotten too big for what you can handle and the long term clients are the ones suffering. So angry about this! Thanks Mike

From the owner: Canadian and US personal income tax preparationread more

They did a great job talking with me on the phone about a relatively simple matter, but it took 20…read moreminutes out of their day and they did not charge anything for their time and expertise. Next time. I need a tax service definitely will be using these guys for their expertise and thoughtfulness.

To preface this review: Wolverine Tax did a great job of organizing our tax returns and handling…read morethe complications of a multi-state and newly married household. Our phone call to finalize the return was friendly, efficient, and professional. My issue with Wolverine Tax is their misleading price structure. My wife and I were told that our $650 deposit would cover 2 hours of consultation and we would only pay more if our return took more time. Before putting down the money, we told them our tax situation and were assured that our return ("like most") would stay within the 2 hour time. We sent in the requested forms and scheduled a call to go over our returns. Wolverine didn't properly enter the first call, but after scheduling a second call they were ready. The call was around 20 minutes, and the total time of consultation wasn't mentioned at all. We ended the call happy with our completed return and expected that our $650 was well spent. This was in late March. In early June, we receive an invoice for $893.75. We had received no information about how this time was spent, or a notice when we had exceeded our deposit. When we contacted them to dispute the charge, they were slow to respond. When we got a hold of them over the phone, they said 'You must have gone 4-5 hours over the time.' Eventually, they dropped the outstanding balance to $250 and we paid it to end the situation. If you are willing to pay $1500 for your tax return, I can absolutely recommend Wolverine Tax. They did quality work, but do not expect to pay $650 even if they assure you of that price from the start.

Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

Tom was knowledgeable and experienced. Easy to work with, easy to talk to and very professional…read more The price was also very reasonable. This is my go to tax place from now on.

Ooof. I was looking for a new tax professional and came to Nester based on the reviews. The office…read morestaff was courteous and helpful both on the phone and in person. I had dropped off my taxes later in the season than I had wanted, so they said they would file an extension. Great! I wasn't in a hurry. I called to ask for an update a few days after tax day. Just an update to make sure things didn't get lost. I wasn't not in a hurry but I do like to make sure I'm still on the books. Office staff again was accommodating and pleasant and said she would talk with Tom and leave him a note. Sounded good to me! I get a call from Tom a few minutes later and he's short with me, asking me questions, cutting me off, and is downright rude. I'm not in the habit of letting anyone talk down to me, especially when I provided all the paperwork necessary, along with an extensive excel sheet with totals clearly labeled. He wanted me to access the same spreadsheet and read him all the same information he was holding in his hands. It seems like his first reaction is to get frustrated and angry, which doesn't make sense to display to a paying customer. Our second phone call resulted in swearing. Look, when you're in a professional setting and you don't know the person on the other end of the phone, professionalism should be the default. Not only this but he called my job a hobby. He can take his opinions and shove them because I will not be returning. He seems to have a patience issue that he needs to work on. Therapy can be very helpful for this.

this was my first time doing taxes and they made it so easy, and they were extremely helpful with…read moreany and all questions i had. And a special thanks to Alina Stupariu she really helped me with everything. i would recommend her to you for sure!!

This year my boyfriend and I filed our taxes with H&R Block. It was the first time for me, but he's…read morebeen a few times before. We went to this location because it's close to our house. This is not a pop up location, but an actual all year round location you can come in anytime for them to help you. We recently moved from London and needed a place to get our taxes done this year here in Windsor. We came on a snowy Thursday afternoon and Joe the tax professional helped us; he's been working for H&R for about 8 years after he retired from Chrysler. We gave him all of our documents, and he was very thorough in explaining what he was doing and how he was going to get us what we could for our return. He was also great at explaining the fees it would cost for us to get our returns and what would be a faster and better solution. Everyone who had helped us were really nice. Good service, things were explained to us, so we could understand what was going on, and we were able to get our refund right away that day. I don't doubt that we might use their services again in the future.

Starla provided me with excellent, prompt customer service and expert tax advice at a very…read morereasonable price. My taxes were complicated but her highly developed skill and knowledge was applied to help me understand the situation and file with confidence. I am so pleased with her services and can recommend her highly to others.

just had my 2023 taxes done by this tax preparer company...very efficient, easy to work with,…read moretimely responses to emails, very detailed tax return for my copy and reasonably priced...will use them again next year...would recommend them to anyone