Joe did a beautiful job. I give him 5 stars! He also was prompt to call when I first reached out…read moreto him. Good man, good business. You won't be disappointed.

Joe did a full detailing on my 2017 MB and I am super impressed! Not only does my car look like I…read morejust got it from the showroom, but Joe was super friendly and made the whole process fun. The amount of work, effort and care that went into making my car look brand new inside and out is top-notch. I have had detailing in the past, but never had absolutely everything touched, cleaned and polished to his level. I highly recommend Joe - you will not be disappointed! Thank you Joe - your hard work is greatly appreciated

Enrique answered my phone inquiry and immediately agreed to evaluate the collision damage to the…read morebottom right front of my RV. His repair estimate was timely as promised, the repair outstanding and the cost fair. Although I've already done so to others, I offer the highest recommendation for these gentlemen.

After getting in an accident where my front left fender was badly dented, 5 Star was able to get my…read morecar repaired and looking brand new for a very fair price. They provide excellent quality and customer service an I was very satisfied with my experience! I will surely come back in the future, thank you!

I had purchased some really good tires from Sam's Club. Suddenly, the air started coming out of one…read moreof the tires after four months of use they told me I might need a new rim or to have a repaired because they could not find the problem with the tire, but they said because I rode on it while it was flat two houses down the road to fill it up that I had damaged the side walls and the tire needed to be replaced. My mechanic recommended calling the rim doctor. Jose met me took the tire in very nice man and Mark was extremely nice as well. They checked the tire for leaks as Sam's club put it back on the rim and in the back of my van for me... So they checked the rim and they said we find no leaks no problem and I said well why did I lose pressure and then after filling it the next day the tire was completely flat? He said well if you want we can take the tire off and see if there's something wrong inside the rim and I said yes please. They took it off and showed me that there was no damage to the rim where the seal is made that it was in perfect condition, they cleaned off some of the excess old sealant. And then also said I don't know why they said the side walls are damaged on this this tire looks brand new and showed me the tire and explained everything to me. This means a lot because I'm a woman and many of these men that work in the Auto Repair treat me like I'm an idiot like I know nothing which is not true. I really appreciated the respect and time that Mark and Jose showed me and how they took me and showed me firsthand the tire and the rim and even recommended going to a different shop to have them do a dunk test on the tire which I did. I highly recommend this shop! It's rare to find such integrity and kindness these days.

Before going, I provided detailed photos of rim with slight curb scratches and was texted an…read moreestimate. Made the forty-five minute drive and when I arrived was quoted a higher price. Work was done and, let's just say, my expectations were clearly not met. Even from afar, the rim was noticeably not better; while before you could not really tell the scratch unless very close, the paint mismatch was now very apparent. Owner was argumentative and abrasive, although his son offered to charge half of the original estimate, which I declined and paid the full amount. What seemed lost on the owner was that the work was not what I expected. Could have/should have just left the rim as is or purchased a new rim for not much more, but lesson learned. My advice: know exactly what you're getting and don't have high expectations.

Efrain & his team are always professional. Best prices, great service and extreme attention to…read moredetail. I've used his service for years now & I am always satisfied. He even helps me get scuffs out of my clear coat. He & his team are amazing & I will continue to use his company for years to come.

I requested detailing, inside and out, and they did a great job. The car looked brand new!…read moreReasonably priced as well. I will use them again and I highly recommend.

I've been a loyal customer of Splash for years, which makes this review all the more disappointing…read more I recently paid $269 plus a $40 tip for a bumper-to-bumper detail. After only a couple of hours, I was told my vehicle was ready. Upon arriving home, I noticed multiple areas--cup holders, dashboard, controls--had not been properly cleaned. I called and was asked to bring the vehicle back, which I did. When I returned, the technician simply wiped the two front cup holders and claimed the job was done. I informed the manager, who apologized, said he would handle the cleaning himself, and promised to email me a complimentary bumper-to-bumper detail for the inconvenience. I appreciated the gesture. However, instead of the promised service, I later received a $40 gift card. When I called to clarify, I was told that although they believed the promise was made, they do not actually provide free bumper-to-bumper details. I never requested a free service--it was offered to me as a resolution. To make matters worse, my car is still visibly dirty. The center console, buttons, and areas between the seats remain uncleaned. Sadly, I will not be returning.

This is my favorite place to go to get a car wash! It's also my new favorite place to go to have my…read moreoil changed. I appreciate those who work there two of them I know by name Mike the mechanic and Sheri. They always greet with a smile. And they take care to hear any grievance I may have when it comes to service. Which I've never had a grievance except one time had nothing to do with them yet they were still awesome and checked. I love my car wash! I love that they care about veterans. I definitely appreciate that. Oil change, and car wash are perfect for my pockets. The value is worth going. Thank you all so much for all you do. You may not think that customers are grateful sometime, but I'm here to tell you I crystal and very grateful for the work that you do. You make my day! Thank you guys especially Sheri

As a first time patron I was a bit concerned and I had been traveling so my truck was in need of a…read moreserious clean inside and out. The staff were professional, quick and detailed.

The quality of their detailing is unmatched I've been going here for the past couple months and…read morenever had a complaint. They work together as a team and gets you done quickly the pricing is also very reasonable for all they do here, definitely recommend here for all your car detailing.

Blessings happen when you least expect them. One morning I stop at Douglas Collision because a seat…read morebelt on my vehicle was not working, I had tried everything! So I stop at Douglas Collision and Mr. Tim came out to take a look and he began to work on it right away! The plastic was hard to deal with but he didn't let it deter him and kept working on it. Until lo and behold he got it working again! I was so happy, because I carry the kids in this car and we need to be able to use the seat belts. Then I turned around and asked him how much do I owe you? He said nothing! Who gives a service nowadays and not charge you? Therefore, I would like to recommend their services to you. They are very professional and kind mechanics. I have had other services provided from them and their prices are a lot better than some dealerships. Thank you for reading. Have a great day!

My experience with Douglas Collision Center was extremely disappointing and raised serious concerns…read moreabout workmanship, honesty, and customer treatment. I brought my daughter's vehicle in after a rear-end accident. When I returned for the first pickup on November 12th, I discovered new damage on the car that was not present at drop-off, which I documented with timestamped photos. When I pointed this out, the manager (Tim) initially denied it until the photos were shown. During that same first pickup, I identified multiple paint defects on the bumper. Instead of addressing them, Tim became combative and stated that I was the one who had damaged the bumper--something that was not true and did not match the condition of the car shown in my photos from drop-off. This was extremely concerning and added to the growing trust issues I was experiencing. I later withdrew repair authorization due to the new damage and the accusation, but the shop continued working on the vehicle anyway. During the second pickup attempt, the situation escalated. My daughter and wife were inspecting the car when additional issues were found, including paint defects, misalignment, and a missing underbody cover plate that had not been reinstalled. Despite these issues, we were told to take the car as-is. A staff member then made a false accusation that my minor daughter had chipped paint from the bumper--something disproven by timestamped photos and video taken before the vehicle was touched. The interaction also included hostile comments, which were captured on video. The next day, we took the vehicle to Maurice's Auto Body, who documented and confirmed every defect, including the missing underbody panel and the new damage created at Douglas. They completed the repairs properly, and Douglas ultimately paid them for part of the corrective work. My experience reflected: * new damage created during the repair process, * refusal to correct visible defects, * an accusation that I damaged the bumper during the first pickup, * unauthorized continuation of repairs after I withdrew approval, * false accusations toward both me and my daughter, * and unprofessional, hostile conduct. Based on what we documented and what an independent shop confirmed, I cannot recommend Douglas Collision Center.

Had my tint done here about a month ago, very professional and attentive. The guy doing my tint…read morekept coming in and checking on me. He forgot to give me my military discount, but said he'd apply it to the next vehicle that I bring in.... the best shop that I've EVER been to!!

I can't speak to the quality of their work because in the time it took for me to get a response I…read morewas able to find someone about 10% cheaper than the quote I eventually received and they did the job days before I got a response from this company.