LITERALLY the WORST gym EVER!!
I was told I couldn't cancel my membership even though I was moving and the closest gym to my house was over a half hour away. I was advised to freeze my account, pay a freeze fee ($10.68/month), and at the end of my contract I could cancel. I've been paying that fee FAITHFULLY for the past 8 months ($85.44 total).
When I emailed them to make sure my account would be canceled today, since it was the end of my contract, I was told that since my account was frozen I'd have to unfreeze my account, pay the annual fee ($20+) until march (another 8 months) before it could be canceled, which is NOT what I was told back in November! When I called the number on the Jersey Strong website (888-564-6969) it redirected me to the Wall township gym where the receptionist told me there was nothing she could do to help and didn't have a cooperate contact number for me to call, everything is done via email!
I paid almost $100 to a gym that I haven't stepped foot in to in almost a year and now they want an additional $160+?! That's just not right! read more