1. WOW Carwash

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Paradise, NV

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WOW Carwash

3.0 (26 reviews)
Closed • 7:00 am - 9:00 pm

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Car still dirty after car wash
Valerie

This was my first visit to WOW Carwash, and unfortunately, it was a very disappointing one. I paid for my wash and joined the short line, everything seemed normal--until my car actually entered the wash. My vehicle went all the way through, but none of the machines turned on. The car ahead of me and the car behind me received the full wash, but mine only got soap and then went straight to the dryers. This was frustrating for several reasons: 1. No one wants soap baked onto their car. 2. I was on a time crunch, and by the time I looped back around, the line had grown significantly. 3. The staff didn't seem concerned, almost as if this happens regularly. I was talked into the $22 wash instead of the basic $9.99 option, and I genuinely don't understand the value. After going through the wash twice, paying for the most expensive package, my car was still noticeably dirty. Overall, this felt like a complete waste of time and money. I really wanted to have a good first experience here, but sadly, that wasn't the case.

G C.

EDIT: anyone else with vehicle damage please email me georgec1186@gmail.com I'm trying to get a group of us together for small claims and also go protest at the site. This isn't right that they're able to operate after all these damages. My vehicle was damaged while going through the automated car wash at the Warm Springs & Eastern location (Site 15). During the wash, I heard a loud impact noise. When the wash ended, I immediately noticed new damage that was not present before entering, including a large dent and damage near my gas tank. I reported the damage immediately to staff on site. Jonah and Ashley inspected my vehicle and confirmed the damage, and they also stated that similar damage issues have been happening to other customers. I followed the company's claims process exactly as instructed. Despite the damage occurring while my vehicle was under the car wash's control, my claim was later denied without a clear or reasonable explanation. After the denial, the company has been uncooperative in providing their liability insurance information so the matter can be properly reviewed. After reading numerous other customer reviews describing similar vehicle damage and denied claims, this raises serious concerns about how this location operates. It appears vehicles may be allowed through the wash even when there is a known risk of damage, followed by a routine denial of responsibility when damage occurs. This pattern does not reflect fair or transparent business practices. Because this matter has not been handled appropriately, I have filed a complaint with the Nevada Attorney General's Bureau of Consumer Protection to seek assistance and resolution.

Great service and staff. I have been going to this since they open on the has been so friendly really helpful facilities are really and clean

Denise G.

Malin at centennial location is amazing every time I go there he has a smile on his face and his happy to help. He has got to be one of your best employees and make sure I go to this location because of how kind and he always makes me smile. Keep up the good work, man. You're an asset to the company.

Aaron J.

I pay $40 a month When they close the amenities at 8 o'clock? This makes no sense. It made me really look into terrible 24 hour pass because the value is so much more worth it over a little things like this. Why can I go to the bathroom? Buy an air freshener or use a thing to clean a towel? Avante said all locations close the additional amenities at 8pm but I have yet to see that only here

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9 hours ago

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5 months ago

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9 months ago

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11 months ago

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3 months ago

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2 months ago

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9 months ago

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7 months ago

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1 year ago

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9 months ago

Convenient, clean, fast & great vacuums! Quickest, least expensive wash is $9.99 and it gets the job done.

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11 months ago

Ashley at the start of the car wash is a professional friendly person. Made me feel good about going to this car wash.

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5 months ago

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2 years ago

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8 months ago

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1 year ago

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6 months ago

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1 year ago

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2 years ago

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1 year ago

I've been coming to this location for about a year since it's opened. It's always clean and the price is fair.

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2 years ago

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2 years ago

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2 years ago

Great Car Wash however, I would expect the blowers. Their vacuums were great. But I would rather go to car wash that have blowers.

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2 years ago

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Review Highlights - WOW Carwash

“We have the car wash pass we can go through as often as we wish and the available vacuum area is easy and convenient.”

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LUV Car Wash

LUV Car Wash

(91 reviews)

We wound around an industrial area near the strip and finally found this huge beautiful car wash…read more It was easy to pay as we entered, but when we started the car wash, something went wrong and none of the suds came out. Water came out, so the attendant gestured for us to go around again. Second time was a charm and the car had all the bugs washed off of it and emerged gleaming, shiny and like new.

Today I had The WORST car wash experience in my life! My main point--the supervisor NATHAN ALSTON…read moreshould Not be allowed in this line of work. He simply doesn't care AT ALL. So today I chose the basic car wash ($10) since the weather forecast says there'll be rain this weekend. During the drive through I heard a strange sound in their washing system, so I checked my car after the wash to make sure my car was ok. Although my car was ok, I noticed it was Not washed clean, I could still see the obvious stains in the front and the sides of my car. After I told one of the members, I was told I can wash again. Upon second time at the pay station, the supervisor NATHAN ALSTON asked me which car wash I did, so I said the $10 one. He then says "that's what you get for $10, you don't get the soap if it's the $10 wash." I said what you talking about? I'm not new to this, then he said again--"that's what you get for $10 just a rinse" in such a harsh way. Then after the second drive through, my car was still dirty, mainly the front hood, 1/3 of it still had the stains (it's just normal stains) Obviously the washing system is malfunctioning. So I had to go back to the pay station once again to talk to someone. This time, even before I could get to the pay station, Nathan walked to me with a receipt saying "here's your refund, had a nice day!" This is not about money! He didn't even show One Bit of true care. No explanation, No apology for the inconvenience, NOTHING. When I tried to talk to him. He just kept saying, "I'm the one in charge, have a nice day!" In such a Strong tone and impatient way, as if I was the one did something wrong. I was left speechless! I couldn't believe he was a supervisor!! The thing is, I never even argued or anything, and if he tells me the system is not working, I would have no issues. I mean things happen, what's the big deal?But he treated me like I'm nothing. He made me feel like I shouldn't even be there! I myself work in customer service, I understand the pressure and stress. But the way Nathan approached, is Not Only unprofessional, But Also Rude, Simply Careless. It makes me wonder, how did he even get the supervisor position?? Hope the manager recognizes this issue ASAP and make adjustment accordingly. And I hopeI wasn't treated like this only because I'm a woman. NOBODY deserves a treatment like this.

University Auto Spa

University Auto Spa

(24 reviews)

University

The physical and operational design of the wash wasn't planned very thoughtfully. If you would…read morelike to stay in your vehicle and get an exterior only wash, you need to exit the vehicle, pay inside, then return to the car to drive it through. Why!? Why not swipe your card outside and remain in the car? The car wash itself was designed to require a three-point turnt to enter the car wash. Backing up is inherently risky--why not design an entry that you can simply pull into? I realize there's nothing the carwash can do about that design now that it's built, but what was the thought process with the design? The wash itself was quick and good. Given that Fabulous Freddy's required about 45 minutes LONGER (for about an hour in all) for an exterior wash, this place seems like a bargain at 10 minutes from arrival to departure! In fact, the speed and value is what bumped this from 3 to 4 four stars.

This is my usual car wash spot because I like how they clean my car. The staff told me that the…read moreprices changed, but the (new I think) owner hasn't updated their signage. For a full service wash, he charged me $35. I gave a 3 star because my car wash this time didn't meet my expectations like usual. The interior felt like it wasn't cleaned; almost as if they wiped the surfaces with a damp towel only. Might have to look for another car spot. [Update] Sorry, but I have to lower my rating to a 2. After driving away, I'm seeing that the interior was not cleaned thoroughly. I'm finding dust in the dashboard areas, as of it wasn't even touched. With the increase in price and lower quality, I will most likely not come back.

Trop Stop Gas & Car Wash - Friendly locals eager to meet you at the corner of Tropicana and Decatur.

Trop Stop Gas & Car Wash

(52 reviews)

Here we have the Trop Stop at the corner of Tropicana and Decatur. It is much more than just a gas…read morestation and car wash though. It is the best entertainment value in all of Vegas and it's free if you choose to be daring and adventurous. We have a daily show of interesting characters that you will inevitably get to meet whether you want to or not. Every demographic is represented on this street corner. Are you introverted and choose not to be approached out of the blue? Probably not a good idea to stop here. You will be approached and there will be a hustle but hey I'm from Detroit and our slogan is Detroit hustles harder. It kind of feels like home just with sunny skies and palm trees. I'm assuming the real reason you probably stopped here was to get some gas and/or a car wash. There is also a Mexican restaurant attached that has some pretty legit tacos. On Monday they are two dollars each. Inside the Trop Stop don't forget to try your luck on a slot machine while you get your pop and smokes. How could you come to Vegas and not want to gamble inside a gas station or your local Smith's grocery store? Much like Jetway Jesus performing miracles at the airport the Trop Stop performs its own version. Pulling in to get gas this most recent trip I saw a gentleman sitting in the middle of the island between two gas pumps. He appeared to be down on his luck and had a set of crutches next to him with a creative handwritten sign imploring people to help him out with either drugs or money. I'm sure the drugs were to control the pain since there were crutches involved. Well folks this is when the miracle happened. I was on the other side of the gas station and saw the down-on-his-luck fella get up and start sprinting over. No crutches involved but he was determined to come over and say hello. How friendly the folks in Las Vegas are! I politely declined citing the need to be left alone. He looked dejected but went back to his place in the middle of the gas pump island where apparently the miracles happen. Inside the lady working behind the counter seemed to hate her life. I politely mentioned to her that there was so many nice people outside that were welcoming and she seemed even more sad after that. That's OK because there is enough happiness left for the rest of us but only if you make it a point to stop at the Trop Stop!

The car wash was unattended, we pulled up as another car was already going through, so we paid and…read morepulled up to the track. The lights did their typical flash through of car in neutral foot off break etc etc and.... Nothing happened... everything stopped. The car behind us the guy got out and was like "do you know what's wrong? Why isn't it going?" I looked up the spot on Google hoping for a number to call but none was listed, signal was low and it was taking forever for their website to load to try and find one on there. Finally an attendant came and said "your car wash timed out, you need to have an attendant guide you in, I'll have to go reset inside." Well... I've never been here before, who'd have known I need an attendant, there was no one there when we pulled up. Ugh! Whatever, finally we get to go through the wash, some brushes weren't working, the fans at the end didn't do much and we drove off in a dripping wet car. At least now I know which car wash to stay away from!

WOW Carwash - carwash - Updated October 2026

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